CSR_Joker
09-19-2008, 11:09 AM
Hello everyone:
In order to inquire about a Billing or SparkCash issue, you will need to contact us via our Support Site (http://support.outspark.com).
PLEASE:
DO NOT POST BILLING OR SPARKCASH INQUIRIES ON THE PUBLIC FORUM.
DO NOT Private Message a GM or a CSR with questions about these issues.
Please visit the help section and CONTACT A CSR (http://outspark.custhelp.com/app/ask) by including the following information to help expedite your request:
• Email Address used when purchasing:
• Your First and Last name:
• Account Login ID:
• The SparkID of the account the SparkCash has been purchased on:
• The Invoice ID from your email confirmation:
• Amount of transaction:
• Date of transaction:
• In Game ID:
• Server name:
• Any other information that may provide useful in order to help you resolve your issue:
• Items purchased:
Thank you for your cooperation and patience in the matter. A representative will respond to you shortly.
Regards,
The Outspark Team.
In order to inquire about a Billing or SparkCash issue, you will need to contact us via our Support Site (http://support.outspark.com).
PLEASE:
DO NOT POST BILLING OR SPARKCASH INQUIRIES ON THE PUBLIC FORUM.
DO NOT Private Message a GM or a CSR with questions about these issues.
Please visit the help section and CONTACT A CSR (http://outspark.custhelp.com/app/ask) by including the following information to help expedite your request:
• Email Address used when purchasing:
• Your First and Last name:
• Account Login ID:
• The SparkID of the account the SparkCash has been purchased on:
• The Invoice ID from your email confirmation:
• Amount of transaction:
• Date of transaction:
• In Game ID:
• Server name:
• Any other information that may provide useful in order to help you resolve your issue:
• Items purchased:
Thank you for your cooperation and patience in the matter. A representative will respond to you shortly.
Regards,
The Outspark Team.