ppl cant go to there weddings???

[gab-t]

i bought that wedding app and my gf too and then after we got to the holy shrine garden she got d/c and now she couldnt go to her own wedding
***? give back my $$ or give us another wedding app

[autarchaurzel]

you need to submit a ticket to fiesta support so they can ignore it at their leaisure without your complaining

[Jhanniss]

i bought that wedding app and my gf too and then after we got to the holy shrine garden she got d/c and now she couldnt go to her own wedding
***? give back my $$ or give us another wedding app

If this is your way of contacting support then you'll receive what you get: nothing.

Either use the proper channels to report your issues or just live with the fact it won't ever get attended to until you do.

[autarchaurzel]

If this is your way of contacting support then you'll receive what you get: nothing.

Either use the proper channels to report your issues or just live with the fact it won't ever get attended to until you do.

or even after you do >.>

[gab-t]

hmm whats wrong with what i said?

[gab-t]

not holy shrine garden wrong place x.x the wedding place ( i dont remember what it was called ) sorry about that x.x

[Jhanniss]

or even after you do >.>

You apparently didn't read the thread before posting. I'm not the one you should be addressing with such words. This is obviously not my thread (unless you're reading impared which I don't honestly forsee at this time).

To help you out autarchaurzel, the poster was having issues with the wedding system and was asking for a replacement or refund of purchase.

[windrider07]

It takes Outspark Support approximately 1-2 days to reply to all their PMs. There are only 3 CSRs and over 3 million users. Think about how many emails they have to reply to. It's impressive on how fast they reply to emails. If they don't reply to you after 2 days, then follow-up.

They will be more than happy to grant you a reimbursement on a new wedding application if you tell them your SparkID, what server you were on, and what the issue was. :)

[autarchaurzel]

You apparently didn't read the thread before posting. I'm not the one you should be addressing with such words. This is obviously not my thread (unless you're reading impared which I don't honestly forsee at this time).

To help you out autarchaurzel, the poster was having issues with the wedding system and was asking for a replacement or refund of purchase.

i wonder how low Jhanniss thinks my IQ is? This isnt the first time one of my posts has been misinterpretted like so
I was making a comment on the situation, not adressing a remark to any particular person

[windrider07]

Many users in the community have complained about how fast they get replies to their complaints. I am guessing that is why you posted what you posted. Most users who have sent in complaints have complained about how slow they get replies to their emails. It should be taken seriously that replying to EVERYONE's email is a priority to the Support team. They don't prioritize any specific person. As there are over 3 million users in the community, they go as fast as they can go to efficiently reply to everyone's email.

Complaining doesn't make the situation go any faster. It just shows how much you want your issue to be resolved.