Keeps sayin connection to server has failed

[Exaraka]

:confused: everytime i try to log on it says connection to servers has failed. i redownloaded it a gillion times and it wont let me on i downloaded direct 9 or w/e and still wont let me on.. is there something else i have to do? i also tried mirrors but still... nothing... help... please!

[YungFu]

um...i have that problem too. did you ever figure it out?

[NewArthur]

i have the same problem, any ideas how to sort it out?

[TastyTapioca]

:confused: everytime i try to log on it says connection to servers has failed. i redownloaded it a gillion times and it wont let me on i downloaded direct 9 or w/e and still wont let me on.. is there something else i have to do? i also tried mirrors but still... nothing... help... please!


Sounds like a firewall issue. You might want to check that and see if its blocking connection to FO.

[NewArthur]

Ive tried changing my firewall rules to accept it, but i still get the message cant connected to servers.

[Nameless]

I keep getting the same thing.

[killstone]

Yeah same here I want to play the game but it keeps giving me that same message

[Fahera]

same here.... i hate this

[rookie317]

Unhandled exception in thread started by <function launcher_startup at 0x00B90130>
Traceback (most recent call last):
File "outspark.py", line 603, in launcher_startup
File "outspark.py", line 161, in update_app
AttributeError: 'NoneType' object has no attribute 'split'

[Oritas]

I;m having the same problem just now:

Connection to LogIn servers failed.

[kaizakurou]

I even played the game for about 10 minutes...I got disconected,and now it keeps sayin' that...

[chessicfayth]

same here.i was playing for about 2 hours,then it says dc'ed from world server,now it says cannot connect to login server.

[Symphoni]

yeah, i was guild warring in elderine..when i suddenly got disconnected and now it wouldn't let me back on..it keeps saying connection to log in server failed..Gm please do something about this !!

[cowgirlskiry]

Ok... so we all seem to have that problem....
IS there a way to fix it?
:confused:

[NewArthur]

not that i know and ive tried everything.:confused: is there a way a admin could give us a hint?

[MizuDragon7905]

I'm having the same problem this is annoying

[jackmomma]

when is this going to be fixed?!?!

[MizuDragon7905]

When someone tells us how to fix it or they fix it them selves lol

[LadyTamikoMikaver]

I'm having the same issues...

[Soccernerd64]

that stupid message keeps showin up "Connecton to server has failed." can u guys please help?

[NewArthur]

we really need a admin to tell us whats going on as it seems like no one knows whats going on. plz admins help us!!

[MizuDragon7905]

ok this games ratings are:

Graphics: 1/10
Admin Assistance: 0/1000000
who cares bout the rest this game is pathetic due to the GM's not helping everyone

[TastyTapioca]

ok this games ratings are:

Graphics: 1/10
Admin Assistance: 0/1000000
who cares bout the rest this game is pathetic due to the GM's not helping everyone


Don't let us stop you from leaving. Or did you come to find more tissues and have a manly drama crying moment before having your diapers changed again? :)

Btw, when does elementary school start again so I don't have to deal with people like Mizu during the day?

[NewArthur]

he does have one gd point, we havent had much feed back from the GM's, and i really want to play. his other point though was off the mark and had no help whats so ever of are problem.

[Ambeh]

I'm having the same problem, it's getting frustrating.

[TastyTapioca]

he does have one gd point, we havent had much feed back from the GM's, and i really want to play. his other point though was off the mark and had no help whats so ever of are problem.


I've seen firsthand what the GMs put up with on a daily basis in the game and on the forums. People are uncaring and overly demanding of things given how much they DO help people.

The other fault is people just look at the first post in a thread and say "me too" but never bother actually looking to find the answers, which more often than not, are littered all over the place. I mean we have some 100+ posts on a few in particular that COULD be answered if people made use of the "Search" engine at the top. However its sadly ignored. :(

When the GMs are not able to, the places also are around to assist if possible.

[Ambeh]

I know you're not talking about this issue, because I tryed to use the search feature, which told me there was not enough words to my search (less than 4) when I had 6. I also searched manually the entire forum, and looked through every post in this topic hoping to find the solution. I would like to play the game, but unfortunately I can't connect to the login server. I have the latest direct x, no firewall, and all the recommended requirements.

I see a few threads about this problem, and none of them have an answer.

[ChadSexington]

Ok guys I think I know what the connection problem is...(sry about my english I´m from Germany)...
The problem is that the firewall of our routers block the connection to the game as the case may be the corresponding ports...
So all you have to do is to unlock these ports in your router/firewall settings...but there is the problem that nobody knows the port numbers..there is the possibility to detect these ports singly ( you can use "netstat" in the windows cmd)..
OR WOULD A ADMIN PLEASE BE SO POLITE TO TELL US THE PORT NUMBERS????

well so far..

I´m quite sure that it works because I allready had this problem with WOW..

cheers

[skinnie]

so did anyone find out how to get this fix.

[okkalbert]

mine says error to conneting to update serFIX IT

[Fahera]

nah, wont work for me.... :(

[Korii]

I turned my Firewall off, and it works. So..yeah.

[EdwardElric]

Okay so turn off my firewall,
ummm, how? :D

[gundamxiv]

it is a TCP protocol and the remote address is 207.7.153.79 : 9010 the local addre3ss is for all local network adapters : 1054. i hope this helps everyone

[garbkas]

how so do we turn off the fire wall?
i mean like can someone walk us through it please (yea im a noob to computers deal with it)

[Murdock]

I have taken this thread to our DEV team....

This issue is with your internet connection...

socket.error: (10054, 'Connection reset by peer')

Shows that your PC has never correctly connected with our login server.

1. Please make sure you are not behind a proxy server.
2. Please make sure your firewall is allowing the transmission between our server and your PC.
3. Please make sure other online games work wih your PC.

Thank you,

GM_Murdock

[Corakus]

Well mine says

Error Connecting to Update Server: (10104, 'getaddrinfo failed')

How do i fix that,my firewall isnt the problem,i even tried turning it off real quick to see if that was it,it wasn't.

[FlamingArmarant]

Anyone had any luck? I still get the message. I can run Guild Wars fine and i tried turning the firewall off and it still doesn't work. Im using the internet connection in my room in university, so im not sure if that could be the problem, but as i said before GW works. Um..not to great with computers so any advice would be welcomed :)

[Corakus]

Nope

Unhandled exception in thread started by <function launcher_startup at 0x00B34230>
Traceback (most recent call last):
File "outspark.py", line 603, in launcher_startup
File "outspark.py", line 161, in update_app
AttributeError: 'NoneType' object has no attribute 'split'

Here's the detailed information for my problem,like i've said before,i know for sure it isnt my firewall.

[Xanthros]

it is a TCP protocol and the remote address is 207.7.153.79 : 9010 the local addre3ss is for all local network adapters : 1054. i hope this helps everyone

Are you certain that the local adapter port is 1054 and it's static? That's a well-known trojan port, and isn't one that I see open in any form whatsoever when I have fiesta connected.

This is what I see:

TCP Hermes:3580 207.7.153.80:9110 ESTABLISHED

That is with 1 connection to Teva.. if you're on Teva at the time of posting, then I'd speculate that they're using a concentrator to distribute load in some fashion. hmm.

Wondering,

X-

[Xanthros]

Well mine says

Error Connecting to Update Server: (10104, 'getaddrinfo failed')

How do i fix that,my firewall isnt the problem,i even tried turning it off real quick to see if that was it,it wasn't.

getaddrinfo issues are ISP-related more often than not.. that said, 3 ways this error can occur:

1-Your ISP's DNS server is down... this can be temp, or they may have made upgrades/or are fixing things in your area - that's something they'll have to sort out before it'll play well in that respect.

2-Client fighting with firewall (you said you ruled that out, so we'll skip that)

3-ISP's DNS server can't resolve domain to an IP address or vice versa (this happens on many DSL connections that belong to Yahoo/SBC, I speak firsthand) This is something else that your ISP will have to sort out, odds are the hard-coded DNS/host for client connect didn't get changed without another emergency patch, or no one would be able to connect. I can connect, so I've ruled that out as one of the issues.

Hope this helps,

X-

[Corakus]

I don't have dsl,i have dialup,and whats dns?

And my internet service provider is peoplepc,one of the worst isp.

[Xanthros]

I don't have dsl,i have dialup,and whats dns?

And my internet service provider is peoplepc,one of the worst isp.

DNS = domain name system.. every resource on the internet is assigned an IP address(simplified), which is in the format of: xxx.xxx.xxx.xxx ... each of those translates to the http:// that you're used to.

To give you a more visual demonstration.. you can type:

http://207.7.153.70

into the normal URL bar, and you'll see the same as if you typed:

http://www.outspark.com

The DNS box/computer is the one that does the translation from numeric to host, or host to numeric. That's there it appears to be failing, and is why the computer can't find what it's looking for.

X-

[TheRedeemer]

same here just started today for me i've been playing for 1 week and now all of a sudden it disconnects me from login page

[Corakus]

I never said it disconnects me,it just wont connect to that patch redeemer,and how do i fix the problem xantros.

[Gavener]

Same thing happen to me tonight, ie played the game awhile and i have a internet connection like, now im on the forums posting, but i tried it 5 times everytime it says "Connection to Servers Failed" some info help, im looking at the forums looking for a server crash etc nothing so far if so there would be about 50 threads started.

any info i might need to post to help ?

[StariXx]

Ok guys I think I know what the connection problem is...(sry about my english I´m from Germany)...
The problem is that the firewall of our routers block the connection to the game as the case may be the corresponding ports...
So all you have to do is to unlock these ports in your router/firewall settings...but there is the problem that nobody knows the port numbers..there is the possibility to detect these ports singly ( you can use "netstat" in the windows cmd)..
OR WOULD A ADMIN PLEASE BE SO POLITE TO TELL US THE PORT NUMBERS????

well so far..

I´m quite sure that it works because I allready had this problem with WOW..

cheers
That's not possible.
I've played that game for 1 month now, and just this morning, I always get that message. The problem doesn't come from us but from the server...

[StariXx]

I have taken this thread to our DEV team....

This issue is with your internet connection...

socket.error: (10054, 'Connection reset by peer')

Shows that your PC has never correctly connected with our login server.

1. Please make sure you are not behind a proxy server.
2. Please make sure your firewall is allowing the transmission between our server and your PC.
3. Please make sure other online games work wih your PC.


Thank you,

GM_Murdock
1. I'm not behind proxy (oh well, i'm behind one, but I'm still able to do same things as usual.. nothing has changed)
2. I don't have any firewall
3. I can still play every games I use to play, except fiesta

btw the error i get is : "Connection to server has failed"

[Corakus]

Geez this game has alot of login problems,maybe its cuz its still in beta,but there are plenty of games in beta and they login fine,maybe they'll have it fixed in the full release.

[StariXx]

I've never ever got any login problem until now.

[zhaocai]

omg this is getting bored!!!!!!!!!!!!!!!!!!!!!
the connection problem is from the server not us, there is nothing to do with the firewall of our computer, for the past 3 week is fine till now........

[StariXx]

And suddenly, it works. oO

[Yunalesia]

Hmm strange... spent about an hour messing with settings, nothing worked then started writing here and suddenly poof, it works....
Well it is BETA so i can't complain besides, its free lol.
Finally get to see if its worth all the hassle now ^.^

[FlamingArmarant]

What settings did you mess around with? It might be worth me giving it ago.

[Bane657]

mine dosnt let me log in and its making me a angry i just get a stupid message

[TastyTapioca]

mine dosnt let me log in and its making me a angry i just get a stupid message

http://www.outspark.com/forums/showthread.php?t=17427

Check your original posts before making new ones :-P

[TheCretz]

The reason for this error message is most likely caused by trouble with your Internet connection to our login servers. There are packets of information that are being lost when the two are trying to communicate to each other. Therefore, there may be an issue with your Internet speed caused by your Internet Service Provider (ISP). I would suggest trying to connect at another time, and contacting your network administrator/ISP to make sure that your Internet connection is working properly. Also, you may want to be sure to check on the following:

1. You are not accessing via a proxy
2. Your Internet connection is stable and consistent
3. Any firewall(s) you are running are disabled

We are well aware of the numerous connection issues reported by users regarding logging in since the most recent patch. For those of you receiving the “401 Error,” it means that your username/password failed; OR that you are running an old unsupported closed beta. I assure you that our Development Team is currently looking into the matter.

CSR_Cretz

[Corakus]

The reason for this error message is most likely caused by trouble with your Internet connection to our login servers. There are packets of information that are being lost when the two are trying to communicate to each other. Therefore, there may be an issue with your Internet speed caused by your Internet Service Provider (ISP). I would suggest trying to connect at another time, and contacting your network administrator/ISP to make sure that your Internet connection is working properly. Also, you may want to be sure to check on the following:

1. You are not accessing via a proxy
2. Your Internet connection is stable and consistent
3. Any firewall(s) you are running are disabled

We are well aware of the numerous connection issues reported by users regarding logging in since the most recent patch. For those of you receiving the “401 Error,” it means that your username/password failed; OR that you are running an old unsupported closed beta. I assure you that our Development Team is currently looking into the matter.

CSR_Cretz

Well number 2 and 3 are ok,besides the fact my dialup disconnects every 6 hours,whats a proxy?
Error connecting to update server: (10104, 'getaddrinfo failed')
And how do i fix my problem

[Miriallia]

mine will let me log on for a while with my fighter for like 12 mins and then say server disconnected and with my others it disconnects in 1 min

[Azgodeth]

got myself to level 30 only to found out a day later that im now forced to switch clients to the NA version, and now on top of that, the damn thing wont even connect. what the hell's going on?

[Zarahdanin]

I'm having the same problem, never had this problem before.:confused:

[-Mystery-]

Okay, I just tried the firewall thing (turning it completely off) and it still doesn't work. That message, "Connection to servers has failed" has cause me to finally give up! Man, I was really set on playing this game. Went through all of the correct downloading and everything. I have even went through Google and others to find the fix...nada.

Maybe it could work for someone else... I see that some people were asking how to get to it... so here is a walk through to take down your firewall (even though I would NOT recommend it!).

1. Click on start.
2. Then, click on Control Panel.
3. Click on the Security Center.
4. Near the bottom, you will see an option that says Windows Firewall...yes, I want you to click on it.
5. Change your firewall settings from on to off by clicking the little circle next to off.
6. Remember to click on OK so that your settings change and...TADA, your firewall is down.

Like I said, it is not recommended, especially for wireless INTERNET connections!

[Diahawk]

I've been having this issue since I signed up lke a week and a half ago. I've disabled two firewalls and it still isn't working. I'm getting a little discouraged here.

[kaskote]

right now, the servers are down. they're adding a third server and the estimated down time is two hours. check the forums. you should be able to log in shortly.

[queenofwails]

I can't connect to the servers too. it was working fine but everytime got a new patch coming up i will hav a problem connecting to servers or logging in

[bluespike]

I'm also getting the same error.. Are the servers still under maintenance ? I've disabled my firewall by the way

[bluespike]

are others still getting the error ? or is it an error in my network ? Wud appreciate some help

[kaiserxxx]

Hmmm,just download Fiesta Client from the official site and installed it yesterday..After opening up the laucher for the first time it patched the game one time then closed,reopened the laucher a second time then it patched the game a second time and closed.As I opened the launcher again,it didn't search for new patches (I assume that I have all the lastest patches) but then after I inputted my ID,Pas and logged in there is a white screen for a moment with the mouse of the game shown and then the game screen appear with "connections to servers failed".I tried many time but for the same result.My pc have all the requirement specs for the game (and even better),I verified I'am not behind a proxy and my Windows and antivurs firewall are both disabled (I tried disabling my router 'Huawei Smartax mt800' firewall to no avail...).Some assistace from the GM would be welcome.

[Exaraka]

Ok mine is back up. i figured it out.. well for me atleast i took off firewall and if any of you have trend micro anti virus? well i had that and i took it off and it let me on. i dont know why it thinks its a virus. (prolly cuz i downloaded the game free like the rest of you) but it worked.

[Murdock]

This issue is due to your internet speeds. The .py error is attributted to your internet connection timing out... Please try to connect at a later time or contact a network administrator.

Thank you,

GM_Murdock

[kelose]

I have an idea that might work, and has for other games ive played. I have the problem too and its only day 1 for me. Try going to your Program files and TOTALLY DELETING your outspark/fiesta folder, and then redowload Fiesta. Im going to try this soon but i dont have the time right now. Feel free to try and give results :)

[yixian]

I've already re-download a few times. I'm gonna give up. Bye.

[kelose]

Ok, i did the folder delete thing and my Fiesta works now! I hope it works for all the other people with this problem! Im hoping it does and it wasnt just something with my computer :)


Good luck to all of you guys.

[jitaon]

On the official website of fiesta it says outspark fiesta is for US/Canada/Mexico players http://fiesta.gamengame.com/

[Adelynn]

Probally because the servers are offline at the moment?

[Murdock]

The server had a mini hicup... lol

All systems are GO! Please try it again.

Thank you,

[kidok]

Umm, i still get the same error. Connection to server has failed. Any idea?

[Doncer]

When you get this error it means that either the server is really down, or your computer cannot connect to it for some other reason.

If its your computer there are things you can try to check for it. Turn off and close down your anti-virus program (yes it can cause problems just like firewalls can), and then turn off and close down your firewall. Of course I don't want you _leaving_ those down this is just to test to see if it resolves the issue. If it does immediately put them back up and someone will try to find you a way to workaround those without openning you up to attacks.

If you still can't connect then the only possibility left (other than that the server is down temporarily for updates or from a crash) is that either Outspark is denying your ISP or your ISP is denying Outspark.

[Murdock]

All systems are working correctly.

If you have a issue please email us at: support@outspark.com

We can provide more one on one tech help.

Thank you,

[Jamell]

I keep getting it to. and i really want to play this game.

[brebree]

I know same x.x

[Ladiesman5]

cmon its the halloween ebent duh five more hours

[madrid951]

Come On! !
FIX IT GM's

i think Dakkon does his job well^^

mabey becuz i play on Teva server.....

[Downeywu]

AWWWWWW NEATO GUYS COOL UPDATE....am i gonna miss out on the trick or treat thing now cuz of this trashy connection error?...if so i would like some compensation :) lol

[qawsar]

i ahve a simmiliar problem if any1s reading this plz tell me

[qawsar]

this is my problem on the patch log, it doesnt apply patch:

Unhandled exception in thread started by <function launcher_startup at 0x00B411B0>
Traceback (most recent call last):
File "outspark.py", line 603, in launcher_startup
File "outspark.py", line 168, in update_app
File "outspark.py", line 300, in do_patch
File "outspark.py", line 329, in apply
IndexError: list index out of range

[twinn_dragon]

The reason for this error message is most likely caused by trouble with your Internet connection to our login servers. There are packets of information that are being lost when the two are trying to communicate to each other. Therefore, there may be an issue with your Internet speed caused by your Internet Service Provider (ISP). I would suggest trying to connect at another time, and contacting your network administrator/ISP to make sure that your Internet connection is working properly. Also, you may want to be sure to check on the following:

1. You are not accessing via a proxy
2. Your Internet connection is stable and consistent
3. Any firewall(s) you are running are disabled

We are well aware of the numerous connection issues reported by users regarding logging in since the most recent patch. For those of you receiving the “401 Error,” it means that your username/password failed; OR that you are running an old unsupported closed beta. I assure you that our Development Team is currently looking into the matter.

CSR_Cretz
__________________


-yea im not accessing through a proxy
-my connection is stable and consistant
-and firewall is disabled

IM STILL NOT CONNECTING!!!

[qawsar]

Twinn-dragon, plz help, or any1 else online now!!!!!!

[qawsar]

lol still not working

[Unboundlight]

OMG!! U guys all hav this problem too?!:(Does anyone no wat to do?

[Tralu]

WOWW! Man, the servers are DOWN!!! They are PATCHING them to make them BETTER. Try READING the notices on the MAIN SITE.

[twinn_dragon]

did read and they said the servers should be back up by now. but they arent

[twinn_dragon]

ok nothing you said to do worked ppl. even the GM's diagnosis and solution doesnt help! if i cant get on here by tomorrow ill be done with this game for good. bc i am trying everything possible, no go.