PDA

View Full Version : Question about the perm mounts



Roseanna
01-24-2009, 10:48 PM
This question has been brought up in another post (http://www.outspark.com/forums/showthread.php?t=142087&page=2) and I figured it deserves a post of its own so that it gets addressed. In this thread (http://outspark.com/forums/showthread.php?t=140265&page=2), Silky says that perm mounts will retain the same speed as their 7/30 day counterparts. But users are reporting that the perm green dragon has a speed of 200, the same as the raccoon. The 30 day green dragon is reported to have a speed of 240.

*grows a beard and strokes it*

Are the perm green dragons bugged? Or did something change?

Edit:
Screenshot of the 60 day green dragon (http://www.outspark.com/forums/showpost.php?p=1560589&postcount=26) being 240
Screenshot of the perm green dragon (http://www.outspark.com/forums/showpost.php?p=1567761&postcount=34) being 200

Edit again (2/19/09):
I'd like to clarify that the temporary green dragon's speed has never changed since its release. I'm not saying that the temporary green dragon's speed is supposed to be 200! I'm saying that the permanent green dragon's speed does not match it.


Will permanent SC mounts be as slow as the store hobby horse, Silky? ^^

Nope. It retains the same speed as the 7/30 day Duration counter-parts.

The only change is the mount is permanent + feeding.

Update:
1/25/09 second page of the post:

We'll double check it.

Currently:
2/18/09: Three weeks later... we finally got our answer. Click here (http://www.outspark.com/forums/showthread.php?p=1616010#post1616010) to see the final update.
2/19/09: Actually... I received an answer to a ticket I submitted before Silky's answer. We're not done yet. Click here (http://www.outspark.com/forums/showthread.php?p=1621806#post1621806) to see that update.

lenore_lurks
01-24-2009, 11:11 PM
Ahh... this is exactly what I was wondering, even more-so since it said in the announcement that it IS the fastest mount... but I would like a guinea pig to pass on their experience before I buy it. If it is indeed the fastest, I will get it XD

daspard
01-24-2009, 11:19 PM
I have heard much the same as Roseanna and cannot believe that they would lie. Since that is false advertising AND illegal then it is more then possible to be a glitch. But either way I still believe these perm mounts to be a rip-off. Not only will you constantly by rations for them but the speed is not the much better then that of a hobby (150 or something). Not only that but eliminating all the other mounts in the store...seems a little sketchy to me. Methinks tis way to make more money. Can you spell dollar sign anyone.

Rzpect
01-24-2009, 11:23 PM
nothing a lab experiment wont prove.

let have a small race between the perm mounts.

daspard
01-24-2009, 11:27 PM
I am not saying the perm mounts are not faster then the hobby horse. I am simply saying that if they are at 200 as the rumors have speculated then it leads me to assume that the perm mounts are simply a way to gather profit. Assuming that the rumors are true then needless to say that getting a hobby horse at 150 speed is consequently less pricey (seeing as you are spending FAKE money) then buying a perm mount with only 50+ speed at approximately 6$ and then needing to buy rations every time the mount runs out of juice is unnecessary and unintelligent *shrugs*.

Roseanna
01-24-2009, 11:53 PM
Well, maybe it's just a bug... or... something. This last patch was a really good one, I'd like to stay positive towards Outspark until they prove me wrong (again). I do like rz's idea of a race xD, though a simple screenshot of the speed of the mover would do the same thing without the fun. :p

lenore_lurks
01-25-2009, 12:01 AM
Problem is, if they don't bring back the other mounts (I'm assuming they haven't, I have not checked the store...) then all you're left with is the perma mounts, if you wish to buy a mover with your cold hard cash. I have another 2 movers left, but once they run out then I would want a replacement to get me where I want to go, in the shortest time possible. I know it's all a business stunt, but if you're left without an alternative... there's not much you can do if you really want more speed.

the_hurtfull
01-25-2009, 12:04 AM
I hate to sort of change the topic (even though its related to the perm mounts), but how do the rations work?

Do they give you 30 minutes of riding time in that if you use the ration and log out for 30mins and come back that you have to use another ration?

or

If you use it you get 30 minutes of time on the mount itself?

Someone please explain this to me if you dont mind.

lenore_lurks
01-25-2009, 12:13 AM
I'm pretty sure its just like the regular hobby mounts, where you just click on the ration when you need a 'top-up'. You don't need to log out. It only uses the rations when you've activated the mount, just like the hobby. So, you can activate it, sit on it or go somewhere for 5 minutes, de-activate it and you'll still have another 25 minutes remaining for the next time, whether that be on the same day or months later, it doesn't disappear.

the_hurtfull
01-25-2009, 12:20 AM
I sure hope its like that cuz if not outspark just came up with a great way to make more money. Thanks for the info =D

GM_Pilkysico
01-25-2009, 12:48 AM
We'll double check it.

the_hurtfull
01-25-2009, 12:51 AM
Silky to tha rescue =D



<-----thinks silky should make him a GM xD

Roseanna
01-25-2009, 01:17 AM
We'll double check it.
Thanks Silky! :D

Roseanna
01-26-2009, 06:04 AM
*bump so the thread doesn't get lost while waiting for an update :)*

daspard
01-26-2009, 09:06 AM
hehe *bump*:D

Tamlinari
01-26-2009, 09:54 AM
Well,,,,, I read where daspard posted the he/she just couldn't believe that Outspark would lie about anything like that.
All I can say about that is, you can't be serious!
I do believe that GM Silky Pico does try to be honest about what is going on but even then it is just a reiteration of company decisions that have been softened and slanted and presented in such a way as to attempt to not further anger the community with their unpopular decisions.
Personally I still want to get my Cleric character to the next big level and my Mage the same way and then I think I will quit the game for a while until some of these things get straightened out.
I am going to try something else out that a friend told me about.

artboi
01-26-2009, 10:44 AM
pffft....
permanent mounts are a robbery
other than that the patch fixed many things.

Roseanna
01-27-2009, 08:16 AM
Yeah... we've ranted in outspark's face in multiple places... I'd rather not rant here too. xD I just want to know about the speed thing. One post by Silky said perm mounts would have the same speed as their temp counterparts, then dragon comes out with the same speed as the raccoon, I'd like to tryyyyyy to leave it to the benefit of the doubt that it's a bug. The rest of the patch was so good (except the entangle bug! aaaah can't heal when I'm entangled, screwed up my TR duo where I clanked for my mage friend, damn chicken trumpies), I don't wanna go beating on Outspark this time unless they prove to me that they deserve it again.

So yeah, bump so the post doesn't get lost while we wait for Silky to double check the speed. ^_^

Asheer
01-27-2009, 08:48 AM
I have small info about rations usage by perms selling by Gamigo.
1 ration last for 300 minuts of play...
However i need to confirm if this is not a typos, but if not... then this will put Outspark at very uncomfortable way.

irix33
01-27-2009, 09:15 AM
Yeah... we've ranted in outspark's face in multiple places... I'd rather not rant here too. xD I just want to know about the speed thing. One post by Silky said perm mounts would have the same speed as their temp counterparts, then dragon comes out with the same speed as the raccoon, I'd like to tryyyyyy to leave it to the benefit of the doubt that it's a bug. The rest of the patch was so good (except the entangle bug! aaaah can't heal when I'm entangled, screwed up my TR duo where I clanked for my mage friend, damn chicken trumpies), I don't wanna go beating on Outspark this time unless they prove to me that they deserve it again.

So yeah, bump so the post doesn't get lost while we wait for Silky to double check the speed. ^_^

-Off Topic-
* But a free bump anyway while waiting for Silky to get back to us XD*

I encountered the entangle bug too. My cleric was caught by surprise when she can't heal in TR while entangled (double damn those chicken spade trumpies) and died X/.

What is the best way to get OS's attention to deal with this bug??

-End of off topic-

Roseanna
01-27-2009, 09:26 AM
I have small info about rations usage by perms selling by Gamigo.
1 ration last for 300 minuts of play...
However i need to confirm if this is not a typos, but if not... then this will put Outspark at very uncomfortable way.
Wow, that would be very interesting if it were 300 minutes in Gamigo... however, that belongs in another thread please, not this one. :) Like I said, I don't want this one to bash perm mounts like all the others... I want this one to be about the speed difference between perm mounts and their temp counterparts.


-Off Topic-
* But a free bump anyway while waiting for Silky to get back to us XD*

I encountered the entangle bug too. My cleric was caught by surprise when she can't heal in TR while entangled (double damn those chicken spade trumpies) and died X/.

What is the best way to get OS's attention to deal with this bug??

-End of off topic-
-off topic-
Yeah, my cleric was helping a guildie in LoT, rounded up a nice big bunch of mobs... level 76, lol... the pixies chain entangled me, I couldn't do anything. The guildie died, I came close to dying after so I used a town scroll. >.< It was baaaad.

I guess all we can do is keep up on this post (http://www.outspark.com/forums/showthread.php?t=142857) on the bug reporting forum. =/
-/off topic-

deryc
01-27-2009, 04:06 PM
i have seen the speed of the dragon first hand, it's 200

Roseanna
01-27-2009, 04:22 PM
i have seen the speed of the dragon first hand, it's 200
Which dragon are you talking about?

Roseanna
01-28-2009, 02:56 PM
Bump again

irix33
01-29-2009, 10:08 PM
Hmmm...it has been almost a week and no new perm. mounts were introduced after the green dragon.

Is OS holding back to look at the speed problem? Is is ever going to be solved?

I am still waiting for a white perm. pegasus.....with speed like the original 7/30 days one of course... :P

ryan_3701
01-30-2009, 11:31 AM
well here is a screen shot of the 60 day mount and the speed... someone have the perm dragon to compare speeds with?? upload a screenie if ya do!!

http://i179.photobucket.com/albums/w301/madrid3701/screenshot091.jpg

faeona
01-30-2009, 12:20 PM
well here is a screen shot of the 60 day mount and the speed... someone have the perm dragon to compare speeds with?? upload a screenie if ya do!!
[OFF TOPIC]
Ryan, you're almost lvl 76, level already pl0x!

[/OFF TOPIC]


Seems all the perm mounts are all speed 200...bummer. *hopes to have SC to buy tons of Valentine packs for my speedy 220 pink raccoon*

daspard
01-31-2009, 03:19 PM
~bump~
non-perm mounts are better...or so my GF tells me... no first-hand experience though so i can't talk trash beyond the obvious points

Roseanna
01-31-2009, 03:53 PM
Thank you for the screenie of the 60 day green dragon. :) Can anyone post a screenie of the perm green dragon speed for comparison please?

irix33
02-01-2009, 05:26 AM
Well the new perm. mount, perm. raccoon is out today. Did anyone bought it?

If yes, could you please provide a SS on the speed for comparison?

My guess is it will be 200....since it is the same price as the Tiger Raccoon.

From what i understand, things in the store is within OS control, meaning if they want to change anything, it should be pretty fast as they don't have to go through Ons On Soft.

So what is taking Silky so long to respond to us if they are going to change the speeds of the perm. mounts?

Roseanna
02-01-2009, 08:19 AM
Well, Silky hasn't been on the forums all too much lately, so I'd guess he's busy with other stuff. He probably totally forgot to reply here, and actually I feel a lil guilty continuing to bump this and not letting it drop. I'm just curious since he said he'd double check it, I'd like to know what the outcome was.

spectershadow
02-01-2009, 04:22 PM
um, what pack sells the 60 day earth dragon X3

zephyr_wind
02-01-2009, 07:32 PM
My permanent green dragon only goes at a speed of 200. I'll post a screenie pronto. >:(

zephyr_wind
02-01-2009, 07:41 PM
http://i28.photobucket.com/albums/c206/Zephyr_Wind_2008/screenshot049.jpg


If my permanent dragon is supposed to go faster, this should be fixed.

Roseanna
02-02-2009, 07:30 AM
Thank you, I'll go edit the perm/60D screenies into my original post.

zephyr_wind
02-02-2009, 08:41 PM
*bump* I want to find out about this so I'm keeping it on first page.

Roseanna
02-03-2009, 07:08 PM
Bump again

Panma
02-03-2009, 08:28 PM
Permanent mounts should have been introduced along side the regular 30D mounts.

Here's the reasoning:

Many people either have alternates, or they don't play as often. So when they buy 30/60D mounts, a lot of that time is wasted since the player is not logged on. However, with permanent mounts, if you choose not to log in for a month, the mount will still be there. Obviously you might need to buy rations, but 300SC (is it 300SC?) for rations is better than 3000SC for 30D.

Understand yet?

Obviously if you play all the time or you just like sitting on your mount doing nothing then the 30/60D is better.

And lastly, the 60D earth dragon is no longer offered. They removed all non-permanent mounts at the moment.

Roseanna
02-03-2009, 08:57 PM
I think you completely missed the point. This isn't about if perma and temp mounts should be sold together. This isn't about if the 60D is still for sale or not. This is about Silky saying that perma mounts would have the same speed as their temporary counterparts, but yet they don't. Silky said he would look into it and we're waiting for an update.

chaoticdreamer
02-03-2009, 11:57 PM
So far, seems like a waste to me. I'll stick to temporary mounts or just tough it out with my trusty hobby. Too many rumors and such..I'll just wait for something solid.

Tamlinari
02-04-2009, 07:33 AM
I think you completely missed the point. This isn't about if perma and temp mounts should be sold together. This isn't about if the 60D is still for sale or not. This is about Silky saying that perma mounts would have the same speed as their temporary counterparts, but yet they don't. Silky said he would look into it and we're waiting for an update.

You probably shouldn't hold your breath waiting for an explanation.
The policy has always been that when they screw something up or make a false statement or put out bogus facts and get called on it, they just refuse to talk about it or answer any questions in hopes that it will just be forgotten about.
At least they don't delete the threads as much as they used to do.

Anyway, I may be willing to try out one of the permanent mounts.
I do like the fact that when I am not actually using it, it won't just disappear one day.

I believe that I will buy one just to try it out.
What does make me angry though is the fact that there are already so many other players zooming around on mounts that are truly permanent with speed much faster than the new permanent mounts and those don't need rations.

spectershadow
02-04-2009, 07:40 AM
What does make me angry though is the fact that there are already so many other players zooming around on mounts that are truly permanent with speed much faster than the new permanent mounts and those don't need rations.

huh O.O

you lost me at mount

Tamlinari
02-04-2009, 08:19 AM
huh O.O

you lost me at mount

There are already so many other players in the game with permanent movers like bobsleds, turkeys, raccoons, flying horses, and several others types that were either given to them or that they won from events and those movers are much faster than the current ones being offered that require rations purchased from the cash shop.

Roseanna
02-04-2009, 10:21 AM
You probably shouldn't hold your breath waiting for an explanation.
I will actually, and I'll keep bumping this post til we get one. Silky said he'd look into it, I'd like to know the outcome.

This post is not for discussion about perm mounts... if they're liked, not liked, worth the sc, not worth it... there's other threads for that. I'd like this one to stay on-topic please.

Roseanna
02-04-2009, 08:36 PM
Lalalala bumpa

spectershadow
02-05-2009, 07:55 AM
ba-da-bumpiay oh ah la bumpi-ay!
tra-la-bump-iay!

(something from aristocats) XD

Roseanna
02-05-2009, 07:02 PM
LOL nice song. xD

Tamlinari
02-06-2009, 06:05 AM
You are not going to get an explanation from anyone at Outspark.
What will likely happen is you will get a posting from a very angry CSR Manager Joker who will scold you about bumping the thread and he will probably say something like, "We don't owe anyone an explanation about our policies or decisions regarding the game!"
Then he will probably close the thread.
That is just the way they do things.
If he doesn't do it himself he will have someone else to do it.
I have seen it happen too many times.

Fre_ak
02-06-2009, 08:20 AM
well at least we will get an answer..

so bump!!

Roseanna
02-06-2009, 08:57 AM
You are not going to get an explanation from anyone at Outspark.
You're welcome to your opinion. I'm also welcome to my own. If a CSR or CL closes it, that's their job and their business and I'll respect their decision. But so far, one hasn't. If this thread bothers you, you have the very simple option of not visiting it, there are many others to read.


well at least we will get an answer..

so bump!!
Thanks Freak! :) I wish we could still PM the GMs, cuz I know Silky just forgot all about getting back to us on this... it's not something for the contact a CSR link... it's not something to bug him about in-game when he's in Uruga... if we keep bumping chances are he simply won't see it cuz he's busy... but we want to know what he found when he double-checked it. *thinks*

Tamlinari
02-06-2009, 09:32 AM
You're welcome to your opinion. I'm also welcome to my own. If a CSR or CL closes it, that's their job and their business and I'll respect their decision. But so far, one hasn't. If this thread bothers you, you have the very simple option of not visiting it, there are many others to read.

The thread doesn't bother me.
It's probably a complete waste of effort but it doesn't bother me.
LOL

brendadawn
02-06-2009, 01:08 PM
Where do I get the rations for the raccoon. I can not seem to find them in the Fiesta Store.

Roseanna
02-06-2009, 04:45 PM
Where do I get the rations for the raccoon. I can not seem to find them in the Fiesta Store.
It's under the "pets" tab. :)

relander
02-08-2009, 12:08 AM
*twiddles thumbs*

Roseanna
02-08-2009, 07:23 AM
The permanent scarab is out... can anyone who has it post a screenshot of its speed please? The temporary mount is 190, I'm curious to see if the perm will be 200 like the others or not.

relander
02-08-2009, 07:03 PM
bump bump bump

skidrogue
02-09-2009, 08:23 AM
My archer has ridden an Earth Dragon almost since day one and he wouldn't seem right without it. Like others, what I want to know is, if the Earth Dragon is the same speed as the other mounts then why does it cost more?

Roseanna
02-09-2009, 08:36 AM
My best guess would be looks and popular demand. If the scarab and rhino are the same speed as the other perm mounts, why are they cheaper? Most people consider them ugly and don't want them. (I like the scarab, personally, but I've always been a bug person. :p) If they come out with a perm pegasus, I wonder how much that'll cost. >.<

skidrogue
02-09-2009, 09:00 AM
My best guess would be looks and popular demand.

I'm sure you're right. I just always thought I was paying for extra speed. That made sense to me, a reason to spend a little more. The Earth Dragon I have now is good until sometime during the begining of March. I'm not sure what I'll do after that. :confused: Maybe I'll get something good from Remi's. :)

relander
02-09-2009, 04:28 PM
bump bump bump

irix33
02-10-2009, 08:15 PM
I am so confused by this post.

http://www.outspark.com/forums/showthread.php?t=146966&page=2

Can anyone enlighten me? Has the perm mounts speed been changed to the same as their 7/30 day counterpart?

Why won't Silky gives us a direct answer?

Roseanna
02-10-2009, 08:38 PM
I'm confused also. Can people who own temp/perm green dragons check the speed and see if something changed?

xxredxx
02-10-2009, 11:37 PM
yeah its UNINTELLIGENT TO BUY DRAGON PERMANENT MOUNT- it said it was the fastest mount in isya- weeeh what hapens? thers no different with a hobby with 150-speed compare to dragon perm mount that cost almost 7K 10$ + RATIONS- well i got for hobby its free forever OMG i get messed up my money in that kind of new perm mount implementation! So much disappointed

Roseanna
02-14-2009, 05:35 AM
Bumpedy bump bump

skidrogue
02-14-2009, 08:29 AM
I'm sure this has been mentioned...

But seeing that you could arrive at a location a little sooner, using less time-based food, a faster mount would be a tiny bit more economical for the players.

irix33
02-16-2009, 10:23 PM
Well i guess we are not going to get any answers for OS.

No perm. mounts for me then. Will use my trusted Hobby when my stash of 30 Days mounts runs out.

Sigh...

Roseanna
02-16-2009, 10:51 PM
Next Wednesday will be exactly one month since Silky said he'd double check it.

-_-

I'm still patient, somehow, I dunno how. But I do hope Silky realizes we want to hear no matter what the answer is. That includes "my supervisors say no answer is provided", "sorry I was given incomplete information on the night I made my original statement", "sorry we've changed our plans for the outspark store", or other unpleasant news. We just want to know what the result of his double checking it was.

Bah, the new GMs seem to read the forum a lot... maybe one of them will see this and point Silky towards it? =/

grummin
02-16-2009, 11:25 PM
I am so confused by this post.

http://www.outspark.com/forums/showthread.php?t=146966&page=2

Can anyone enlighten me? Has the perm mounts speed been changed to the same as their 7/30 day counterpart?

The OP of that thread is also confused. No, the perm mount speeds haven't been changed.



I'm confused also. Can people who own temp/perm green dragons check the speed and see if something changed?

Nope. As of less than 5 minutes ago, perm green dragon speed still = 200. Perm rhino also still 200, checked within the last hour.

Roseanna
02-17-2009, 06:46 AM
Thank you grummin. :)

Roseanna
02-17-2009, 09:03 PM
~*Update*~

Silky did bring the issue of perm mount speed not matching the speed of their temporary counterparts to OnsOnSoft. That's all the info he's got.

Source: this post (http://www.outspark.com/forums/showthread.php?t=148456)

*blinks*

Silky dear, you can respond 4 minutes after I say how pissed I am... but you can't respond on a post (http://www.outspark.com/forums/showthread.php?t=142929) where we have been patiently waiting for your update for three weeks?


I've already addressed the Permanent Mount Speed to Onson.

You have to remember that Onson is the developer and they will adjust/fix bugs according to their own work load. North American Fiesta isn't the only version they service. They have 7 different versions of Fiesta. Our version is the most successful one (they even closed Bright Kingdom and re-opened it as Fiesta w/data wipe. Think about how mad those players would be).

I'll go edit the original post. At least we have our answer now. It's as much of an answer as we'll get... unless the Koreans decide to mess with it, we're stuck with all perm mounts having a speed of 200 regardless off cost. So we can disregard the statement where Silky said perm mounts would keep the speed of the temp ones. He was probably just given wrong info by someone else when he said that.

No need to bump this post anymore. Thanks all for keeping this post from getting lost for as long as you did. :)

irix33
02-17-2009, 10:20 PM
~*Update*~

Silky did bring the issue of perm mount speed not matching the speed of their temporary counterparts to OnsOnSoft. That's all the info he's got.

Source: this post (http://www.outspark.com/forums/showthread.php?t=148456)




I'll go edit the original post. At least we have our answer now. It's as much of an answer as we'll get... unless the Koreans decide to mess with it, we're stuck with all perm mounts having a speed of 200 regardless off cost. So we can disregard the statement where Silky said perm mounts would keep the speed of the temp ones. He was probably just given wrong info by someone else when he said that.

No need to bump this post anymore. Thanks all for keeping this post from getting lost for as long as you did. :)

Thanks Roseanna for persevering and getting an answer.

If they really want to help players, they could have bring back the duration mounts to the store while OnsOnSoft resolve the perm. mount speed issue.

Well OnsOnsoft/OS can keep their perm. mounts because I for one will not get any. I know people will succumb to the temptation especially when they get sick of riding slow Hobby, but i will not give in.

Nor will I fall for the trick of getting us spending more SC on Remi's Rare Find by introducing 12 duration mounts in there.

Hobby FTW.

apokolypse
02-17-2009, 10:27 PM
GhettoMvrz4LyFe !!!!! XD

Roseanna
02-19-2009, 04:16 PM
~*Second update*~

Before that response from Silky, I had submitted a ticket to get an answer. I'm a little unsettled by the response:


Dear Roseanna,

Greetings from Outspark Customer Support!

This is a known issue that should be fixed with an upcoming patch in the game. Until then, enjoy the extra speed while it lasts! Thank you for your feedback on this issue.

Regards,

CSR Hal
Customer Support
www.outspark.com

I'm writing back asking what he means by extra speed... extra speed as in, like, the scarab which is 200 instead of 190? Or extra speed as in they're slowing down the faster temporary mounts? If it's the latter I'm going to be a rather unhappy customer. I paid for that speed when I purchased it. Changing mounts available for purchase is one thing. Messing with an item that I already paid for is another.

I'll let you know when I get a reply.

Update:
Only bad news so far... I'm hoping he's just mistaken about how temporary mounts have always been since they were released. Or maybe he didn't realize the 200 was the permanent mount and that is what was bugged.

Dear Roseanna,

Greetings from Outspark Customer Support!

The mounts I saw in your pictures where 200 and 240 speed. The 240 is not intentional and will be changed to 200. This is what I was referring to.

Regards,

CSR Hal
Customer Support
www.outspark.com

irix33
02-19-2009, 10:09 PM
Not to be mean or anything, but that kind of sums up how their customer support works isn't it?

-Sigh-

Roseanna
02-19-2009, 10:51 PM
I'm trying not to be mean too but yes... yes it does. To say that the green dragon having the speed of 240 is a bug and will be changed is just... well I'm gonna shuddup til I get more answers from him I guess. I don't wanna go assuming things when he just may be understanding things wrong or... something like that.

spectershadow
02-20-2009, 08:50 AM
perm mounts, as stated many times will be 200


green dragon mounts even there temp forms, when they are re released will than be 200, but the ones already bought will remain 240
3

skidrogue
02-20-2009, 10:59 AM
~*Second update*~

Dear Roseanna,

Greetings from Outspark Customer Support!

The mounts I saw in your pictures where 200 and 240 speed. The 240 is not intentional and will be changed to 200. This is what I was referring to.

Regards,

CSR Hal
Customer Support


Huh? Wasn't it advertised as faster??? Why would they advertise a mistake?

Roseanna
02-20-2009, 11:51 AM
green dragon mounts even there temp forms, when they are re released will than be 200, but the ones already bought will remain 240
3
Where did you get this information?


Huh? Wasn't it advertised as faster??? Why would they advertise a mistake?
Green dragons have always been this speed. My best guess is that they're gonna claim it's been a bug all this time, so that temp mounts won't be faster than perm ones. So they go and tell us that perm mounts will keep the speed of their temp counterparts, and this is how they go about doing it.

I haven't gotten another response from Hal yet, I'm guessing I won't get one til Monday.

Edit:

Dear Roseanna,

Greetings from Outspark Customer Support!

I understand your concern with this issue. However, if there is an item that is bugged it will need to be fixed. I am not familiar with the history of each mount and it's intended speed, but I have given the information to OnsOn and they said they will review it and fix any discrepancies. From what I know, the discrepancy is in the duration mounts and non-duration mounts of the same type. An example would be the green dragon 7-day versus the permanent, with the permanent being faster. This is a bug and will be fixed. I hope this helps explain the issue better.

Regards,

CSR Hal
Customer Support
www.outspark.com

I'm done with the issue. And with Outspark.

irix33
02-20-2009, 06:56 PM
-Palmface-

To think that CSRs don't even know the basic mechanics of the game like the speed of mounts.

The whole issue is the speed of perm. mounts is NOT faster than their duration counterparts.

It has become clearer why the game is failing...CSRs don't even know what they are talking about...

Roseanna, maybe you should send a last ticket to CSR Hal to point out his mistake point blank...

Roseanna
02-20-2009, 09:01 PM
I've already closed my ticket. From what I can see, they know that perm mounts aren't faster than their duration counterparts... instead of catching the perm mounts up, they're claiming the faster speed of duration mounts is a bug and will slow them down instead. Basically, killing one of the last draws towards duration mounts instead of the perm ones that they want us to buy. Changing the speed of mounts available for purchase would be stupid but at least I could deal with that. But it still sounds from him like they're going to change the speed of already purchased mounts as well, and that to me is flat-out unacceptable.

I don't think anything I could say would get it through to him... he'd just keep coming back at me with sorry the faster speed is a bug. :rolleyes: No use, it's like going up against a brick wall. Though I'm amused by him saying that the perm green dragon is faster than the 7 day. Someone come tell me that the 7 day green dragon is the same speed as the 60 day please. xD And I lol'd at him sending this information to OnsOn. No wonder OnsOn can't get anything right. First they're getting confusing information, then it gets even more confusing by the time the translating is done, they don't even know what we're requesting of them in the first place. xD

But hey, I've been debating for the past few weeks if I should take a good long break from Fiesta or not... and this was my deciding factor. Solves that problem.

ciahuicoatl
03-04-2009, 10:50 PM
Dear Roseanna,

Greetings from Outspark Customer Support!

The mounts I saw in your pictures where 200 and 240 speed. The 240 is not intentional and will be changed to 200. This is what I was referring to.

Regards,

CSR Hal
Customer Support
www.outspark.com

I find this utterly rediculous, I bought several of the perm mounts, fully expecting the QUICK speed of the duration mounts, only to have last nights"Bug Removal" patch slow them down? The scarab slowed way down according to a friend. How do they justify tampering with a product ALREADY purchased? Next thing they will tell us oh WAIT! The perm crit outfits are only a 2% Bonus, our bad, we'll "Fix" that too?! Exactly how much money do I have to spend on the game in order for them to provide some consistency? I buy SC 100$ at a time, how is this service exceptable when dealing with that much money? Outpark really FUBAR'ed this one.

GM_Pilkysico
03-04-2009, 11:41 PM
Ok you've jumped the gun again.

Here are the facts:

Some Permanent movers have the INCORRECT Speed.

This was submitted to Onson after this thread was posted.

Onson corrected the issues (Patch was released last night)

The PERMANENT movers with the incorrect speed will be corrected.

Movers:
Tiger Raccoon (FASTER/220)
Scarab (SLOWER/190)
Earth Dragon (FASTER/240)

These are bugs reported by YOU the players.

Now they are fixed.

This thread is closed.