View Full Version : Sparkcash Issue?
appear
02-28-2009, 08:07 AM
So, I did read the announcement on the Sparkcash issue resolving problems with credit card payments. Yesterday, I tried to purchase Sparkcash with Paypal. According to Paypal, the payment went through and everything, so I got charged $25. I never recieved the Sparkcash, and it's been around 13-14 hours now. I usually recieve it right away.
Now, I know there were problems with it before, but now that the problem's been 'resolved', when will I recieve my $25 worth of Sparkcash?
If I need to email a receipt or something, I can do that.
Celtic_Princess
02-28-2009, 08:12 AM
Hi,
I ran a payment through PayPal yesterday to see if the issue was affecting that payment method as well. Mine went through just fine and as far as I am aware wasn't involved in the cc payment issue.
Occasionally though, PayPal is slow in processing the payment. If you're using a bank account through paypal the bank can also be a little slow confirming the pending payment as well. Wait a little bit longer, if you still haven't received your SC by this afternoon submit a ticket via the link in my siggy to get in touch with a CSR regarding the situation.
Do keep the receipt handy as it proves that you made the payment and that it was accepted :)
appear
02-28-2009, 09:11 AM
It was through my credit/debit card through paypal. /:
Thanks for the info, though. I'll have to do that later. :3
Leens
02-28-2009, 09:50 AM
Mine isn't working now. I went to add sparkcash, and it won't display the payment methods now And firefox popped up an Authentication code error from the store -.-
Celtic_Princess
02-28-2009, 10:04 AM
I ran $5 through paypal, and my transaction went through immediately. I'm assuming (since my paypal isn't for a credit card) that the CC issue has popped back up again.
jimmycohen
02-28-2009, 02:06 PM
yea i ahve this issue too, its has been 24 horus and still no sc. Help!
appear
02-28-2009, 02:34 PM
Well, I just submitted a ticket.
We'll see what happens, I guess.
darkicebow
02-28-2009, 02:51 PM
~yawns~ now we have to wait atleast monday for a dam reply on fixing this issue
rawellivan
02-28-2009, 05:29 PM
thats just great...i didn't even see that there was an issue ....this sucks T_T
sinbaby
02-28-2009, 07:52 PM
ahhh, t.t i should have read forums first b4 buying sc with paypal i payed $50 D: and its usually in right away but i still got nothing!