help please

[tanis24]

ok everytime i try to start windslayer it always says failed to download update list. please try again later. no matter what i do this always happens what should i so?

[lordalden]

I would first off suggest that you check your firewall and/or security settings for your operating system(I know XP and Vista have some), and make sure to manually allow access to Wind Slayer, and the Outspark downloader/launch client both.

Beyond that, may I suggest opening a support ticket?

http://outspark.custhelp.com/app/ask

Make sure to select the proper game, category, and give as much information as you can regarding your operating system, and computer specs, and the CSR department can give you a detailed reply as soon as they can(in the order that your request was recieved), though please give at least 72 hours before making additional queries.

Sincerely,

lordalden

P.S. There are some very tech support savvy folks on the forums that MAY be able to give you more detailed answers, so you may check with the Tech Support sub-categories in the forums. No promises though!

[Madcharo]

I got the same thing after getting patches on my desktop. I'm still able to play though. All I did was re-open my client after it finished patching and, even though it said it didn't work, it still did. o.o

But I dunno, you might have a different problem than me. :(

[xtickledx]

usualy caused by intruptting a update download so reinstall or try again >.<?

[jf_froese]

i have same problem and have reinstalled and same problem again i have a vista

[szanth]

Download the update file from the site, look around for it, it's here somewhere. Run the exe file and it'll update automatically. Then restart your comp just to make sure, and start up the game.