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TheCretz
10-09-2007, 01:30 PM
Hello everyone!

I'm Cretz, a Customer Service Representative here to assist in any way possible and I look foward to meeting and playing with all of you in Fiesta and Secret of the Solstice. If by chance you happen to see me ingame as [CSR]Cretz, don't be afraid to say hi, but know I'm probably super-busy helping other players :D

If you require assistance with any issue whatsoever, please contact our Customer Support Department. I cannot handle any issues from here.

Please follow these directions if you would like help.

1. Go to Outspark.com.
2. Click on the Help link located in the upper right hand corner.
3. Search the knowledgebase for your issue.
4. Once you have clicked on a FAQ you will see a “Submit a Ticket”. Click on that link.
5. Follow the directions laid out on your screen.
6. Fill out as much information as you can. The more detail you provide will help us resolve your issue.

Once we receive your email we will respond within 24-48 hours.

Regards,

CSR_Cretz

Nerria
10-09-2007, 01:43 PM
Lol, everyone must have a signature under the Steam regime. It is law! D:<

And hello, I look forward to meeting you. :D

Talkius
10-09-2007, 02:08 PM
Welcome and look forward to many good things in the future. Does my sig count? I can't make one so just put a bunch of words...

Jake-Kelton
10-09-2007, 06:22 PM
Lol, I haven't given myself a sig yet either. XD

jrixtenken
10-09-2007, 09:13 PM
Hello Everyone. Just joined.

Im having trouble with getting the game started.

When i start Fiesta and try to join a server it immediately says that i got disconnected.

Can someone help me? I wanna play so badly.

Zenthamos
10-10-2007, 07:20 AM
Woot, another staff to help watch over the Fiesta world. Greetings to you Cretz.

deliccate
10-10-2007, 08:01 AM
Welcome. Do enjoy urself. Um... I'm confused. http://i22.tinypic.com/2isbcb4.gif what's the difference betw. CSR and our Lord GMs? What will CSR do for us?

TheCretz
10-10-2007, 10:12 AM
The main difference between the GMs and CSRs is as follows; GMs will provide help to players directly handling issues ingame, while CSRs are more for support who handle players issues and concerns through the Customer Support department out of the game.

Xanthros
10-10-2007, 12:08 PM
The main difference between the GMs and CSRs is as follows; GMs will provide help to players directly handling issues ingame, while CSRs are more for support who handle players issues and concerns through the Customer Support department out of the game.

Welcome to the Fiesta team! :)

X-

TheCretz
10-10-2007, 12:37 PM
Here's my sig finally since you were so concerned Steam. Hope it suffices :P

Sighto
10-10-2007, 12:41 PM
I was nice meeting you yesterday Cretz! :D

potato126
10-10-2007, 02:10 PM
How do u get a sig?

villium
10-10-2007, 05:04 PM
Welcome Cretz
btw Steam (no offense milord) shouldnt your sig have a gun?
just asking

Syrlith
10-11-2007, 12:17 AM
Ohh! Customer Service Representative!
Could I get a more buisness-y synopsis of Outspark?
I'm dying to know more about the company from a buisness point of view! *hugs HR Magazine*

Angel_Serene
10-11-2007, 04:54 PM
^-^ Welcome Cretz. It's nice to meet ya.

roknrolr
10-11-2007, 05:02 PM
Looking forward to meeting you!

yourmahder
10-11-2007, 06:46 PM
hey! welcome=P...

Burton
10-11-2007, 08:51 PM
GM - General Manager or Game Manager
CSR - Customer Service Representative
Hope that kinda helped :P

Murdock
10-12-2007, 10:27 AM
CSR = Customer Serivce Rep
GM = Game Master

SlayerBabe
10-13-2007, 03:39 PM
How do I get a signature?



Your friend,
SlayerBabe:)

Jake-Kelton
10-13-2007, 07:09 PM
Hi , I'm can't strat the game my luncher is totaly difrent. NEED HELP :(

You launcher? There should be a place to type in your username, password, and then hit play. If not, maybe try downloading again. Sometimes files get messed up in the downloading process...


How do I get a signature?



Your friend,
SlayerBabe:)

At the top left of the boards, there's a Options button. Click it. Then click on "edit signature". =)

HeartsxAces
10-14-2007, 04:39 PM
awesome another fiesta gm thats good because of all the spammers !
apoline
cleric level 18 healpurify
archer level 12 roguearch
fighter level 14 rouguefighter
mage level 17 quiksilver
see u in game :)

Cryptarius
10-15-2007, 05:34 PM
I've pwnd Cretz, steam and red in pvp :]

Murdock
10-17-2007, 02:01 PM
Please no post of what you think CSR means....

Thank you,

GM_Murdock

johannkiefer
10-18-2007, 04:44 AM
hey CSR Cretz what place are you i need help lvling my fighter name makanoko

deliccate
10-18-2007, 07:56 AM
Please no post of what you think CSR means....

Thank you,

GM_Murdock

i fear the rod!
http://i21.tinypic.com/29ff6sm.gif

http://www.fiestafan.com/wiki/images/5/59/NaturesProtection.png Nature's Protection
for Her pleasure
(because, honestly, who cares about his)

scottymcscottyson
10-22-2007, 07:51 PM
stormbringer level 15 fighter apoline

event read my sig

TheCretz
11-01-2007, 11:45 AM
If you have any issues that you would like handled, please post them in the appropriate threads such as Technical Support, or Bug Reporting. Any posts regarding your issues here will not be answered. Thank you!

CSR_Cretz

Archaonn
11-01-2007, 11:53 AM
Here's a question Cretz, what's your fave type of cookie?

1stBladelord
11-04-2007, 04:56 PM
We post here because no one will help over there.You guys just sitting in your im here to do nothing forums?I've been a menber for 3 days what im a lvl 0 with 0 game time.I even spent all this morning and tonight trying to find out whats wrong.:p










BTW NICE GAME!:D

TheCretz
11-05-2007, 04:55 PM
Here's a question Cretz, what's your fave type of cookie?

White Chocolate Macadamia Nut Cookies.

Meechybeast
11-06-2007, 07:30 AM
Nice to get to know u. I need help with my sig also, don know how to put one up, can sumone hedlp me plz, thnxs


Meech

Mordre
11-06-2007, 02:33 PM
White Chocolate Macadamia Nut Cookies.

See, now that just totally won me over.

Best. Cookies. Ever!

Good to have ya here, Cretz! :D

jcoffeepot
11-06-2007, 04:05 PM
How again do you do the sigs is it html ? jcoffeepot

Gurkburk
11-06-2007, 04:07 PM
you mean the tags? link to your sig here

fatalpotatoman
11-07-2007, 12:45 PM
how do u make items but the right ingerdins amout but it whot let me

shadowmark_king
11-08-2007, 06:55 PM
Welcome! Now get a sig!


how do i get a signiture?:cool:

Dynah
11-09-2007, 10:29 AM
I just wanna know how to create the Scrolls T_T No one's answering me at the game...Maybe i'll find someone willing to help me here... :confused: Other production skills like potion production just requires you to buy the recipe.But how about the Scrolls??? And...I wanted a shiny weapon but all i always got was the broken parts of it, no matter how many times i try :mad:

:(

deliccate
11-09-2007, 10:35 AM
if i remember correctly, you still need to buy the scroll procduction skill in order to use it. and the risk is part of enhancing. i don't enhancing anything.

Centerpoint
11-09-2007, 07:23 PM
The main difference between the GMs and CSRs is as follows; GMs will provide help to players directly handling issues ingame, while CSRs are more for support who handle players issues and concerns through the Customer Support department out of the game.

Um... I didn't get a word of that, but that's okay! :D Welcome, Cretz!


I just wanna know how to create the Scrolls T_T No one's answering me at the game...Maybe i'll find someone willing to help me here... :confused: Other production skills like potion production just requires you to buy the recipe.But how about the Scrolls??? And...I wanted a shiny weapon but all i always got was the broken parts of it, no matter how many times i try :mad:

:(

There are scroll production skills at Ruby, you just have to browse through what she has. At the bottom of the shop window, they'll be little arrows pointing left and right. Just click those and look around. I think the scroll production skills are on the last two pages.

Shadowfiend
11-09-2007, 07:33 PM
Lol I have a question ......... TOday in game I heard u talk in yellow..... so..... what does it mean ??? couldnt read whle thing XD :D

tsj5j
11-09-2007, 07:53 PM
Lol I have a question ......... TOday in game I heard u talk in yellow..... so..... what does it mean ??? couldnt read whle thing XD :D

Yellow talk is basically an announcement broadcasted to all maps.
And I saw it too.

Fentroversis
11-09-2007, 09:25 PM
;)What's up?

I'm Fentroversis. I seek games capable enough to satisfy my "Thirst for Adventure". I'll be seing you in the game. Feel free to speak to me! I'm highly approachable.

Being new to this game makes me excited in playing it! I'll see if the game is worth playing.

"Blazing as the Sun, Brave as the Mountains may Stand"
-Fentroversis;)

Fentroversis
11-09-2007, 09:31 PM
"A real man deserves the freedom to live, anyone who disobeys this rule is as worthless as the value of MUD."

"Things are sometimes better enjoyed than abused" If abusive actions are to be excuted in the game, I promise you I'll execute what you have done to the game.

Fentroversis
11-10-2007, 03:35 AM
Huh? Are you talking to me?(Friendly Question)

spireofheaven
11-12-2007, 01:39 AM
I'm new to Fiesta ppl, hope u guyz can lend a hand in helping me!!!
best wishes,
smiley :)

Fentroversis
11-12-2007, 04:35 AM
So any shout-outs? Meet me in the game! Name is: LordReverex pm me if you're in game... ok?

FFGHF
11-17-2007, 12:38 PM
Hi name's mercedes(FFGHF) never played the game before but looking foreward to it. By the way Cretz nice to meet you. Peace out!!!!::p:p

FFGHF
11-17-2007, 12:46 PM
Hi name's mercedes(FFGHF)
P.S. I have no clue where to go to find which game to play. Peace out:confused::p

KingKage
11-19-2007, 01:38 PM
wut do i do with the stuff i find

Meechybeast
11-19-2007, 06:52 PM
hey man, glad to have you aboard, also, how do u get a sig?

jala81
11-21-2007, 05:03 PM
Hi Cretz, nice meeting you in forums too ^^
Take care and keep up the good work!

TheCretz
11-28-2007, 09:58 AM
I got a bit anxious and decided to revise my own sig. Tell me what you think!

CSR_Cretz

deliccate
11-28-2007, 10:25 AM
What's wrong with ur your current sig? It makes me think of the Legendary Tree!

I was thinking of making a new sig for myself, a combination of Lord GM Steam and Honorable CSR Cretz:

"Steam's Waffles vs. Cretz's Banana Cream Pie
Why choose?
Plan B is not always twice as much gunpowder as Plan A... Yet, Plan C rises above mediocrity."

http://i13.tinypic.com/73alx7t.gif

TheCretz
11-28-2007, 12:24 PM
What's wrong with ur your current sig? It makes me think of the Legendary Tree!

I was thinking of making a new sig for myself, a combination of Lord GM Steam and Honorable CSR Cretz:

"Steam's Waffles vs. Cretz's Banana Cream Pie
Why choose?
Plan B is not always twice as much gunpowder as Plan A... Yet, Plan C rises above mediocrity."

http://i13.tinypic.com/73alx7t.gif

Haha that'd be an awesome sig... I love it!

Chosen
11-28-2007, 12:27 PM
hello CSR_Cretz , welcome....LOL.

ive seen you a few times.


good luck with all the problems you have to solve ;)

kjjjk
11-29-2007, 08:29 AM
i saw u the other day - TheDeathKnight @ Teva

Vellisa
11-29-2007, 08:48 AM
Cretz u paralyzed me agian in echo cave XD

TheCretz
11-29-2007, 12:20 PM
Just incase you guys are wondering what the differences are between a GM and a CSR, I've made an official sticky about it:

http://www.outspark.com/forums/showthread.php?t=26390

Thanks for the warm greetings and I look forward to seeing you guys soon in game!

CSR_Cretz

sufogili
11-30-2007, 01:55 PM
what kind of mounsters drop summoned beast leather???

Naruto547985
12-02-2007, 02:42 AM
for some reson i cant get past the log in screen.
i put my e-mail and password but it wont let me play.
can u help me?

SilverPassion
12-05-2007, 09:52 AM
Hi Cretz! <Glomp> bye Cretz



.....question of the day ...Minna-san! Nihongo o hanashimasu ka!

Daigotsu
12-05-2007, 09:58 AM
... question of the day... Minna-san! Nihongo o hanashimasu ka!

Nihongo wa wakaranai! Switch back to English, or at least Engrish, please! >_<

Flounder
12-05-2007, 10:06 AM
Its unknown man plz go to bijou server yesterday was awsome

SilverPassion
12-05-2007, 10:10 AM
Nihongo wa wakaranai! Switch back to English, or at least Engrish, please! >_<

:p noo i need to practice! watashi wa Daigotsu ga suki desu! daigotsu wa kirei desu <3

deliccate
12-05-2007, 10:14 AM
Hi Cretz! <Glomp> bye Cretz

i wanna "glomp" Cretz too!! Hi Honorable CSR Cretz! http://i8.tinypic.com/6kic6z5.gif Lata...

deathsaved
12-05-2007, 10:18 AM
yo hope your still sane.

deliccate
12-05-2007, 10:22 AM
:p noo i need to practice! watashi wa Daigotsu ga suki desu! daigotsu wa kirei desu <3

I need to practice too! Benkyo Shimasu!! SilverPassion-san, ogenki desu ka? Watashi wa genki desho. Kono shuumatsu ni nani o shima****a ka? Kono shuumatsu wa NYC no Anime Convention desu. Ikitai!

SilverPassion
12-05-2007, 10:47 AM
YAY study buddy! Hai genki desu. Watashi wa kurasu ni ikimasu <i think i said that right>....how fluent r u in japanese? omg ut @ a convention?! x3 sweet! the chicago convention doesnt start untill may<yay my b-day is in may! awesome b-day prez anime conv.>

SilverPassion
12-05-2007, 10:51 AM
Deliccate-sempai! ur my new best friend now!

deliccate
12-05-2007, 10:56 AM
YAY study buddy! Hai genki desu. Watashi wa kurasu ni ikimasu <i think i said that right>....how fluent r u in japanese? omg ut @ a convention?! x3 sweet! the chicago convention doesnt start untill may<yay my b-day is in may! awesome b-day prez anime conv.>
how fluent? sukoshi.
My japanese background is: Two 6 week courses of business japanese, consistent mix of watching anime, JDrama and listening to JPop. A few years of on and off again self study. Listening to JapanesePod101.com. Also, importantly, listening to Skypecasts in Japanese. Learning by ear.

But i'm not fluent. I'm just on again off again. Lazy Japanese student ><!

My favorite words i learn through Skype:

iroppoi - sexy
baka mitai - crazy, foolish
atama ga itai desu - i have a headache
sou iu koto ne - flirt (more natural)
kamatoto - is when an adult girl tries to appear cute
shinsou no Go rei jou - deep window girl (expression for women who do not know to cook)

SilverPassion
12-05-2007, 11:31 AM
how fluent? sukoshi.
My japanese background is: Two 6 week courses of business japanese, consistent mix of watching anime, JDrama and listening to JPop. A few years of on and off again self study. Listening to JapanesePod101.com. Also, importantly, listening to Skypecasts in Japanese. Learning by ear.

But i'm not fluent. I'm just on again off again. Lazy Japanese student ><!

My favorite words i learn through Skype:

iroppoi - sexy
baka mitai - crazy, foolish
atama ga itai desu - i have a headache
sou iu koto ne - flirt (more natural)
kamatoto - is when an adult girl tries to appear cute
shinsou no Go rei jou - deep window girl (expression for women who do not know to cook)

------
lol me too, im vey lazy. i do about almost the same things u do when it comes down to japanese...except jpop...well i like jpop but i like jrock more...<head banging> its so funny listening to them scream in japanese AHAHA!> oh i most defenetly do NOT watch jdrama...omg if i cant stand it in english i wont be able to stand it in japanese.
im not fluent at all, im still young so the whole learning in a classroom is a bore...i dont know how u are taking it in a business class, 'cause i might just have died. <dam adolescent brains, missing a piece around the whole front and left side of the brain xD> so...wanna be japanese pen pals? 'cause im going to be taking japanese 2 next semester and i'm going to need a lot of help!!!:confused:

Daigotsu
12-05-2007, 04:51 PM
Ora ora ora! Asobi wa owari da!

SilverPassion
12-05-2007, 05:15 PM
Ora ora ora! Asobi wa owari da!

??.... what play? there was a play?! how come i wasnt invited?

Siegfreid45
12-05-2007, 05:18 PM
hehe hi again cretz i saw u a couple days ago Reid1 lvl 41 clever fighter :);):cool:

Strong316
12-08-2007, 04:29 AM
That for some reason i have re sent the email and it wont get back to me so i cant even finish my acount can some one help

deliccate
12-08-2007, 09:08 AM
i want to thank you, Honorable CSR Cretz. If it wasn't for the trivia question about you, I wouldn't have won!! ^^ Dim Sum FTW!

7895695
12-08-2007, 04:25 PM
cool man i will be playing on fiesta

akorean
12-09-2007, 06:44 AM
Wow so you look for bug while playing the game not to mintion that you help player while doing it.
This must be a sweet job.
Getting to play game for work, thats my kind of job.

PS Ya i am a bad speller.

qregtry
12-09-2007, 12:28 PM
ok so my account works but my cleric on the account freezes when i log on. my archer works on the same account though. please help me.

dospark
12-10-2007, 05:37 AM
oi paano mag log in???????

devilskater2
12-10-2007, 02:17 PM
i cannot login my char.
only the main char, the other three in the same account are fine.

my friend in the same guild as me has the same problem.

My guild members should be on-line everyday. but i cannot PM them( means they all off)

Teva
char: Gemini_Lucifer
guild: Judge
plzzzzz fix it

TheCretz
12-10-2007, 03:16 PM
If you have any support issues that you would like addressed. Please do not post here. Support issues are handled via Private Message and email at support@outspark.com. If you need assistance, you can do either of the following:

1) Post in the Troubleshooting forums
2) Send an email to support@outspark.com
3) Send a Private Message to me via the forums

Thank you for your cooperation and I look forward to helping you all out.

CSR_Cretz

Black_Chocobo
01-05-2008, 03:03 AM
Hi when I try to login in to outspark it pops up a thing and it says ?i'- and then after you push OK it comes a again and is says ?i'-2 and I cant login
why does this come up ?

elvenmage16
01-07-2008, 09:57 AM
lol, will they ever get you some help, before you start pulling your hair out? O.o

grats on the job and good luck!

deliccate
01-07-2008, 10:08 AM
i think hair pulling was in the job description. a somewhat mandatory task. usually starting on mondays and ending right before 5pm on fridays.

Kuydo
01-07-2008, 07:58 PM
I swear I had a post in this thread at one time. Eh....I think I've lost my mind. Don't mind me. And yes, nothing beats Fridays. Favorite day of the week by far. :3

deliccate
01-07-2008, 08:15 PM
I swear I had a post in this thread at one time. Eh....I think I've lost my mind. Don't mind me. And yes, nothing beats Fridays. Favorite day of the week by far. :3

nope. this is ur first post. if u click on the number of posts, u'll see u never posted her before.

Kuydo
01-07-2008, 08:22 PM
nope. this is ur first post. if u click on the number of posts, u'll see u never posted her before.

Well then. I suppose I never did. Alright then Welcome Cretz, even though its like what 4 months late? :P

Oh, Yea! I killed this thread too! I'm on a roll! Wewt!

Fightmeimstrong
01-24-2008, 11:00 AM
:)Hi my name is Fronzie and i want to help people out on outspark so if you need any help and you see a girl named Fronzie1 / Fronzie2 / Fronzie3 or Fronzie4 dont feel shy and ask me for some help like lets say quests ill help you with them so just call me ok cya later.Ciao :D :)




From: Fronzie

Fightmeimstrong
01-24-2008, 11:06 AM
Hi when I try to login in to outspark it pops up a thing and it says ?i'- and then after you push OK it comes a again and is says ?i'-2 and I cant login
why does this come up ? Um that sounds vary strang hmmmmmm.....wonder what it is? well i hope you figure it out

cubanjorge
01-24-2008, 03:14 PM
hi im cubanjorge and i need know what i have to put in OUTPARK LAUNCHER it ask me something about ID: say email and pass whAt i have to put it there plz reply im stuck in there plz

slizaar
01-28-2008, 05:38 PM
Here's my sig finally since you were so concerned Steam. Hope it suffices :P

... how do you start????????????????

by the way... im new to the game and using forums :confused:

slizaar
01-28-2008, 05:45 PM
Here's my sig finally since you were so concerned Steam. Hope it suffices :P

i don't know how to use the forums... or how to start the game
:confused::o:(

The-Sakura
02-06-2008, 12:25 PM
*suggests to Cretz that he should post links to troubleshooting sections of the website in his first post, along with the fact this isn't the place to ask for help*

LittleBunnyLegend
02-06-2008, 06:13 PM
my cousin got her account deleted how can she get it back she had a lvl 32 cleric

TheCretz
02-06-2008, 06:18 PM
Please refer to the initial post, I can't help anyone in this thread, sorry! :D

ThunderRisingStorm
02-21-2008, 05:09 PM
Just wanted to say hello to some of my fellow players, ^^.
Oh, And I am ThunderRisingStorm, but please call me Amber.*smiles*
I hope I see you guys in-game! ^^

LordZeff
02-21-2008, 05:17 PM
HEY AMBER, SUP!
I'm Zeff.
Latergator.

ThunderRisingStorm
02-21-2008, 05:19 PM
nice sigg! ^^

LordZeff
02-21-2008, 05:22 PM
nice sigg! ^^

Thanks. =D
You have a nice one too...I like it. It looks like empty space.

ThunderRisingStorm
02-21-2008, 05:28 PM
xD
I just joined about 5 minutes ago, so yeah, and I dont know what code this place uses, bbcode, html, etc..
also..
The Fiesta installer thing is taking about 5 million years, xD

deliccate
03-11-2008, 08:56 AM
xD
I just joined about 5 minutes ago, so yeah, and I dont know what code this place uses, bbcode, html, etc..
also..
The Fiesta installer thing is taking about 5 million years, xD

oh, no! how dare you lurk in here with troubleshooting questions in our Honorable CSR Cretz's welcome thread.

1. On the bottom left, you'll see the "Posting Rules". It'll tell you what codes are allowed.

2. If you have an issue with the installer please refer to either: (i) the Troubleshooting section: http://www.outspark.com/forums/forumdisplay.php?f=11; or (ii) the all knowing has spoken: http://www.outspark.com/forums/showpost.php?p=401962&postcount=5.

And please be aware: Outspark Office hours are (i believe) M-F 9am - 5pm PST (approximately). They will get back to you as soon as possible. Just not in this thread!

xoxo

TastyTapioca
03-11-2008, 08:58 AM
xD
I just joined about 5 minutes ago, so yeah, and I dont know what code this place uses, bbcode, html, etc..
also..
The Fiesta installer thing is taking about 5 million years, xD

Yikes, that's a long time.

Have you tried other sites to DL the client from? It may be slow right now due to the maintenance happening.

freedomx
03-11-2008, 08:59 AM
hi everybody

freedomx
03-11-2008, 09:01 AM
hihi everyone

deliccate
03-11-2008, 09:45 AM
hihi everyone

Hi, Hi! Heard you the first time! XD If you want, you can always edit your previous post and select delete message.

TheShredder
03-11-2008, 09:49 AM
yo all how u doing