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View Full Version : Why am i banned~!



mexicanshadow
03-24-2009, 03:10 PM
Why the heck am i banned,and wouldn't they have said something sooner instead of suddenly banning me?i need a answer as soon as possible.i spent way to much money on this game to let it slide.i am using my bro's account right now.

FaytLeonheartOmega
03-24-2009, 03:32 PM
Why the heck am i banned,and wouldn't they have said something sooner instead of suddenly banning me?i need a answer as soon as possible.i spent way to much money on this game to let it slide.i am using my bro's account right now.

Account sharing will lead to that account banned as well. Submit a ticket to the Support Site if you have want to discuss the matter. If you want to know why check your email if you have done so already there should be an email explaining the duration of your ban (if not permanent) and if you did not receieve an email contact customer support using the support site.

Celtic_Princess
03-24-2009, 03:41 PM
When your account is banned an e-mail is generally sent to the e-mail account registered with your SparkID. The e-mail usually explains why and for how long you have been banned. If you have not received an e-mail please submit a ticket to get in touch with a CSR. The "submit a ticket" link in my signature will take you to the helpdesk, and the "contact a CSR" button on that page will take you to the appropriate site for reaching a CSR.

Because this is an issue between you and Outspark I'm going to go ahead and close the thread. If you have any questions about how to fill out a ticket please feel free to PM me. :)