problems logging in

[McClain]

everytime i try to log in it says "connection to servers failed" and won't let me do a thing.

[Gavener]

Same thing happen to me tonight, ie played the game awhile and i have a internet connection like, now im on the forums posting, but i tried it 5 times everytime it says "Connection to Servers Failed" some info help, im looking at the forums looking for a server crash etc nothing so far if so there would be about 50 threads started

[TheCretz]

I'm going to escalate your issue to our support department, please send them an email at support@outspark.com. They will hopefully be able to resolve the issue. Please provide them these details:

• Email address for the registered account:
• Account Login ID:
• Your complete PC information including:
o Operating System and Version:
o PC Processor:
o RAM (PC Memory):
o Video Graphics Card:
o DirectX Version:
o Internet Connection Speed:
o Firewall:
o Antispyware:
o Antivirus:
o Internet Connection Proxy Configuration:
• Where the game is installed (eg: c:\program files, d:\games, etc)
• Specific details regarding the issue that may help

I have listed below the steps to find all your computer specs:

1. Press “Start”
2. Click “Run”
3. Type “DxDiag” and press enter

CSR_Cretz