Can't log in?!

[lira_mooncat]

I logged into the game fine this morning but when I got home later this evening it wouldn't log in. I uninstalled and reinstalled and it's doing the same thing.

So I put my password in and press enter then I get these two little things that pop up and make no sense. Then a big window opens and disappears and then it doesn't start. What's that about? :confused:

[lira_mooncat]

found the answer!

[jbyrd41894]

same here i have the same problem !!!!!!!

[elerrina88]

what's the answer??? i have the same problem

[takisxlove]

I need the answer... Please T.T The world will come to an end if you do not tell me!

[lira_mooncat]

Okay so I found the answer but it really hasn't helped me because the game still isn't working for me. But this is what I found. If any of you can makes sense of it let me know. I did the first part and downlaoded Direct X but I don't understand the other part.

Hello Fiesta Fans!

This issue has been confirmed by our developers to be directly linked to your graphics card drivers and an outdated version of DirectX. Please make sure that you have the most recent version of your graphics card drivers AND that you have the most recent version of DirectX.

For all video card/graphics adapter drivers, please refer to our video card drivers page located here. Please scroll to the bottom of the page and you should find the drivers of today’s top video card manufacturers.

To download/update your DirectX version, please go here.

This should resolve your issue, if not, please contact us by sending an email to support@outspark.com with the following information.

1) Your complete computer specifications including your Operating System, Video Card, RAM, and CPU
2) Your Internet Connection speed
3) A screenshot if possible of the error message
4) A short list of all the background programs running. This includes anti-virus software, anti-spyware, anti-hacks etc.
5) Your Outspark.exe log file attached to the email

By default, this file is located at

C:\Program Files\Outspark\Launcher\outspark.exe

If you for some reason are unable to obtain any of these details, just provide us with partial information if you can. Your information will help us locate the problem and solve the issue faster.

Thank you for your patience and understanding in the matter.

[lira_mooncat]

Okay, so it seems the links for the graphic card drives are gone. They use to be on the system requirements page but they're not there now. So I don't know we're suppose to fix this problem. And I'd really like to get back on, I have items/costumes I paid for running out on me.

[miketurbindirty]

What do do when this pops up under my fiesta launcher cause i hav no idea. Error creating the Web Proxy specified in the 'system.net/defaultProxy' configuration section.