Can Someone Help Me?

[Cutie_Razberry]

I just downloaded the game today and my login is right but whenever I press login after I put my password and username in a box comes up and it has a upside down question mark and exclaimmark and then another one pops up after that one and has the same thing but a number 2 by it.

Please help me! I heard great things about this game and I really want to play.:(

[Cutie_Razberry]

Please help me!!!

[Cutie_Razberry]

Anyone at ALL that can HELP!!!!!
All I wanted to do is play the game. Come on people.

[Doncer]

No clue what's going on here. Unfortunately the GM's of this game don't in general have time to check the forums and the ones that do aren't the best tech-heads in general. Have you tried sending an email to the Outspark support address? I believe it's support (at sign which is the @ thing) Outspark (dot which is the . thing) com

Only thing I personally can think of off top of my head is that you somehow have gotten hold of a client that is confusing the English and the asian coding, but if that's the case other than redownloading I have no clue how it could be fixed.