Why bite the hand that feeds you?

[flashrom]

I am new to this game but not new to gaming and I have noticed something today that set me back a little. A GM came into the game to raise drop rates but ended up leaving because of the abuse by the player over glitches in the game with the latest patch. This is a sad thing for me to see.

I have played games were GM never showed to raise anything let alone seen in them, Events were never held, and glitches were never fixed in a timely manner. When you update any program odd things can happen things that couldn't even be tested for on independent servers. If the game is not playable because of glitches wait until it is fixed, if you can't wait play anyways, if all that matters is LVing then you miss the point of MMO's.

I understand frustrations about this but I don't understand ganging up on someone just doing their job and also adding to the experience of the game. They even explained they have nothing to do with fixes and it is being worked on. This is like getting mad at a salesman because prices are to high. They don't set the prices. GM's don't fix the glitches in game and they don't deserve abuse by the players.

Very sad indeed.

[yaseeda]

They should CHECK patches b4 applying, and thats already second failed patch that we having for VERY short amount of time (remember rollback).

[Zanec]

I agree with you Flashrom. It really irks me that people go and abuse the GMs for things that aren't their fault.

[GuiltySpark.]

I am new to this game but not new to gaming and I have noticed something today that set me back a little. A GM came into the game to raise drop rates but ended up leaving because of the abuse by the player over glitches in the game with the latest patch. This is a sad thing for me to see.

I have played games were GM never showed to raise anything let alone seen in them, Events were never held, and glitches were never fixed in a timely manner. When you update any program odd things can happen things that couldn't even be tested for on independent servers. If the game is not playable because of glitches wait until it is fixed, if you can't wait play anyways, if all that matters is LVing then you miss the point of MMO's.

I understand frustrations about this but I don't understand ganging up on someone just doing their job and also adding to the experience of the game. They even explained they have nothing to do with fixes and it is being worked on. This is like getting mad at a salesman because prices are to high. They don't set the prices. GM's don't fix the glitches in game and they don't deserve abuse by the players.

Very sad indeed.

I agree, ganging up on them is WRONG, but when ppl pay money to play a game, it's kind of..well like owning a buisiness..you expect certain treatment from them, like smiles, and a good additude, even when dealing with nasty ppl. Because PPL CAN get nasty when they are frusterated. The problem is being delt with now so there should be no problems, it's just..I don't know, it's hard for both the GM's and the ppl upset, it's just finding the state of mind to deal with and understand both sides. Accepting that everyone makes mistakes, but atleast communicate more, let ppl know whats going on, and how it's going to be fixed and when.

[flashrom]

I am a IT Tech. You can not program, test or even get a crystal ball out and explain everything that happens with a patch. You can run it on a independent server and see what happens but that doesn't show everything that can happen. I understand people are losing time on SC items and exp that is hard to come by. That is something that should be looked into by the GM after things are fixed. To rage about problems with rollbacks, patches and glitches that have nothing to do with GM is like screaming at a rock. Might make you feel better but really does nothing to fix why you are screaming.

If the GM handled the updates and programming or even had access to get things done faster ( not likely because the less people on this game the more money they lose so they will fix asap) then I could understand asking them in a polite manner. I am one of the first people that will get on a soapbox a rage when something isn't right but I make sure I rage at the right people. When you have a problem you don't talk to a sales person you talk to the people in charge same thing here.

[Hemmes]

Technically the ppl who buy SC are the ones feeding the GM's ^_^

Anywho, very few ppl know how busy GM's are or what they are doing exactly. Maybe they are trying very hard to fix everything. Problem is, no one will know if they dont communicate. So ppl speculate and therefore get angry.

[yaseeda]

So... Rage not on GMs but on outspark as company?

[flashrom]

My wife is laughing right now because I am usually the one that is causing problems with companies instead of taking up for them. I had to explain I am not happy with this problem but I do understand it. Yet I also understand the lack of communication from OS is the root of this issue. Ever heard you catch more flies with honey? Same applies here. I saw so much in chat about " I blame GM" it made me sad to see that. I have played games were the GM did control the patches and fixes but when I saw the GM explain they had nothing to do with it then I felt sorry for her.

People say they want information then they missed the chance to get it. If they showed a little respect, a lot of patience and didn't let anger take over they might have gotten what they wanted. What they got was a GM that left before giving anything but the basics that it is being worked on.

Respect given is usually returned in kind.

[GuiltySpark.]

Technically the ppl who buy SC are the ones feeding the GM's ^_^

Anywho, very few ppl know how busy GM's are or what they are doing exactly. Maybe they are trying very hard to fix everything. Problem is, no one will know if they dont communicate. So ppl speculate and therefore get angry.

Yeah, It's all good. lol Atleast we know now whats going on right? I feel better already, thats all I wanted to know, was what happend..Fiesta has been like this since the patch Yesterday, and no one Posted anything, I remember them always posting something right on the OS launcher when they had an issue, and when it was going to be fixed, but they didn't and like Hemmes said, ppl speculate that the GM's just don't care and the players get angry.

[angelofdeath1231]

Ok heres all the problems im having after the update that i could do befor the update.
now i cant........
Access storang.
Access guild storage.
Use sp hp stones.
use hp sp pots.
Heal.
Buffs dont work.
Attack skills dont work.
Cant get to Elderin from Collapsed Pirson.
Cant leave collapsed Pirson to any other map.
Cant use return scrolls.
Cant send Guild Invites.
Cant boot any one from my guild.
Cant Give any one new ranks in my guild.
Cant pick up drops.
Cant get quest items.
When i died i spawned at the cp gate to eldy and not in eldy.
Cant goto char select screen (when i try the game crashes).
Cant feed my mount.
Cant rest (cant use due to abnormal state).
I deleted the game off my computer completely and reinstalled and it didnt change any thing.
The 30 day blessings of teva isnt working i lost exp when i died. and it dont expire till:
6-29-2009 21:06.
Come on Fiesta Whats going on i can add more to the list but i think i got my point acrossed here.
Is the any way to remove the last update and just do with out it till its fixed and works better? i know it should be able to be done....

[nostor]

would be nice to remove the last update but without a rollback lol, i made heaps of money in the last day LEGALLY :) bought and sold stuff etc and it went really nice so a rollback, brrr would make me quit the game considering it would be a rollback not long since there was another

[angelofdeath1231]

They dont have to do a rollback just to remove the last update.

[KateeHellen]

They dont have to do a rollback just to remove the last update.

The only way to remove patch is rollback because once installed usually patches are impossible to deinstalation.

[angelofdeath1231]

its called a backup file that they should have done befor installing the new patch. So they remove the game and restore the back up.
A 17 hour lose isnt going to kill any one.

[flashrom]

flashrom what u say about respect...it's a big bullsht, honestly :)
in games u get respect if u overpower your adversary, just like in war, and MMO's are usually wars if u think about it, so respect one to get the same respect in return u'l see it as well but once or twice in a year.

don't flame me, just saying my thoughts, and about the GM's from what i read it's not their fault directly, they should have checked the patch and everything but it's our fault as well, everyone remembers: "CMON GM's I WANA PLAY" or "CMON GM's my sc items are going to a waste" and so on


HAHAHAHA I do not respect a person that can overpower me that is not respect that is fear. ( don't fear them either) If you believe MMO's are war then you miss the point. MMO's are about community, Friends and working together to complete a goal. I have not gotten respect by people from what I could do to them in game. I got it from what I do for people in game not to them. That is the difference between respect, fear, and envy. Myself I like having respect than any of the other 2.

As for flaming you for your thoughts I will not do that even if I disagree with them. You have a right to make your thoughts known as others have a right to disagree with them.

[ajayyyy]

Technically the ppl who buy SC are the ones feeding the GM's ^_^


Lol You solo pwnt the person that made this thread.

[Haku87]

@Sc users : You all know that everytime there is a glitch on sc item, GM manage to fix them in a few day and extend the period of time loss by the double of the loss...

@everyone : If you can't support not playing A game for some hours or even a day...you got a problem...
Just be patient...they are human after all...
If you are not happy go take a job in Outspark and make the improvement by yourself...we'll see if that's so easy ....

Besides i didn't got those bugs while playing yesterday after patch applying O.O

So just calm down and give them time...

[lifekindle32]

They should CHECK patches b4 applying, and thats already second failed patch that we having for VERY short amount of time (remember rollback).

lol the rollback was actually successful :) even though u lost ur stuff it served a purpose people where abusing a cash shop bug

[yaseeda]

They need not time but brain. To start finally testing patches b4 applying.

[flashrom]

Lol You solo pwnt the person that made this thread.

Ok sorry I have to explain what I mean by bite the hand that feeds you ( shakes head and gets in teaching mode). I didn't comment on the first post because I didn't think it was needed yet I see now it is.

Biting the hand that feeds you does not mean they really feed you or we feed them ( feel like I am teaching first grade) it means they have something that we need and we make it so we don't get that because of our actions ( wow didn't think I would have to explain this). By the actions in game we lost a source of information that could have been tapped if done with respect.

So bite the hand that feeds you is the right expression and making the comment that the SC feed them is also correct but not in the context of this thread.

Sorry if some people didn't understand that next time I will keep it simple.

[lifekindle32]

They need not time but brain. To start finally testing patches b4 applying.

they probably do test the patches man but sometimes unexpected things happen

[yaseeda]

LoL when server enters "semi dc mode" and even stones not working, that not kind of bug u can call "easy to miss" and "overlooked".

[spookyiness]

They should CHECK patches b4 applying, and thats already second failed patch that we having for VERY short amount of time (remember rollback).

how can it possibly be fully tested before rolling out?
how can the emulate x hundred thousand players all playing at the same time and all doing different things at the same time?

the old addage of that you will never find all the bugs in anything at all, until the public get their hands on it rings true.

the same people would be here whining more that we don't get enough patches, that maintenance takes longer cause they have to test so many more things, and that we didn't get the capraise until 2071 because it wasn't 100% perfect, they already do that about the housing system.

stuff happens, glitches happen - it's a vastly complex dynamic program running with live updates from all player at all times, take all the complexity involved in creating a game like that, and you will never find anything that isn't 100% bug free. It's a matter of balance, and with 2, maybe 3 exceptions, the balance was always worth the short term problems when it came to faster patches and less maintenance downtime.

i could sight windows as an example, but that's too easy a target, as it downloads "fixes" to itself every single day since it was released - because it is feasilby impossible to know everything that can go wrong with something until it goes wrong.

they patch, we report any genuine bugs we get, they get fixed, over the last few months, the rate of those fixes has increased considerably, and yet, people sit there and whine and complain, instead of logically stating the problem so that it can be investigated, replicated, and fixed.



LoL when server enters "semi dc mode" and even stones not working, that not kind of bug u can call "easy to miss" and "overlooked".

it doesn't happen to everyone, so again, how do you know they didn't test that option in house, and it worked fine - why would they assume that some people would have problems when most people don't?

people just need to report the bugs, not complain about them happening - then EVERYONE is happier and less stressed

[flashrom]

they probably do test the patches man but sometimes unexpected things happen

I agree with you one of the first rules is always test on a independent server before applying the patch or program to the main. Just like in life things happen that no one can expect. You change one thing it could change 100 others in ways you didn't see. If things could be fine with just testing them there would be no need for alpha or beta testing on programs or games.

#1 Rule is expect things to go wrong so when they don't you are happy but if they do you are not upset because you expected it.

[lordalden]

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lordalden