Some advice for OS.

[kouseketra]

So I've been informed by friends that prices of certain SC items are being increased. I was a bit surprised to hear it, and checked the Cash Shop for confirmation, and I found it. Certain items, like the cost of +50% Extenders (30 day) increasing by about 40% without any prior warning to the consumer is shocking to me, given the current situation of the game.

What OS should be doing, in my opinion, is slightly -lowering- the cost of -essential- items. The marketing campaigns with Remi's, this so called 'Cool Catch of the Day' etc I can tolerate, is it's self advertisement, yes, but a good business practice, and with global economies as they are, most businesses first priority is staying afloat.

Unfortunately raising the cost of essential items, will lose you customers, as people WILL quit due to the price hike. Maybe not because of the cost itself, but because there was -no warning-.

I myself think the previous price was plenty, given that an extender is just a bit of code, like everything else in the store. OS, if you lose customers, you lose money. Common sense. Lower the prices slightly, you gain customers, as those who thought your items were too expensive may open their wallets and begin to buy. More money in your pocket. Simple.

I'm so disappointed that instead of properly addressing many in game bugs you choose to raise the cost of playing this game. This game, with all it's glitches, isn't worth the money. The only reason I'm still going to play is because of the community and all my lovely friends.

I won't feel comfortable buying any of the items with increased price until they're settled back to their original prices, the prices prior to July 7th.

[maestromindtake]

Ugh more of you people, don't like it don't buy it, and hopefully they do quit....

The only reason I'm still going to play is because of the community and all my lovely friends.

Then you really don't have any right to complain

[missdeena]

this too will turn into flame thread DX

[shihouinkyouhei]

Don't like it. Don't buy it. Don't play it.

Quit.

Repeat the process a hundred thousand times and there goes the F2P game u wasted so much time on.

[Canboy]

Ugh more of you people, don't like it don't buy it, and hopefully they do quit....



Then you really don't have any right to complain

She purchaes SC, therefore a right to complain, so don't assume things because you will end up looking like and idot.

[Jsonthegreat]

I am declaring this now, and due to sittuations like this, I will not spend any of my real money on sparkcash any longer until the players are treated with respect, and fair prices.

[kouseketra]

Ugh more of you people, don't like it don't buy it, and hopefully they do quit....



Then you really don't have any right to complain

If you don't like people giving OS advice about the game, don't read the threads, and you certainly don't need to post to them which bumps them up and gets them more attention. Simple. Everyone has a right to voice their opinions, that's why the forums exist. ;p

[resigood]

just dont buy, they'll eventually see that they arent making enough money and lower their prices again

MAKE A STAND

i refuse to buy extenders now, the price is just insane
it was insane before i might add, but now REALLY insane

[akariii]

i smell gms suck ups <3

just dont buy, they'll eventually see that they arent making enough money and lower their prices again

MAKE A STAND

i refuse to buy extenders now, the price is just insane
it was insane before i might add, but now REALLY insane

exactly

[EchoSound]

Ugh more of you people, don't like it don't buy it, and hopefully they do quit....



Then you really don't have any right to complain

She has every right to complain as a battered customer. Which is exactly why she's complaining.

But I'm totally with Json on this one. I was thinking of charging my spark to get myself something nice for my birthday but that's SO NOT happening now.

[missdeena]

I am declaring this now, and due to sittuations like this, I will not spend any of my real money on sparkcash any longer until the players are treated with respect, and fair prices.

il toast to that im tired or being disrespected and being told to earn it >.>

[Spankle]

Don't like it. Don't buy it. Don't play it.

Quit.

Repeat the process a hundred thousand times and there goes the F2P game u wasted so much time on.

That is the injustice of the situation you don't address. You might be right but try a little compassion with the knowledge what you are asking is very hard given the time, effort and soul we put into this game.

[lordalden]

If you don't like people giving OS advice about the game, don't read the threads, and you certainly don't need to post to them which bumps them up and gets them more attention. Simple. Everyone has a right to voice their opinions, that's why the forums exist. ;p

Be that as it may, and I appreciate your willingness to give suggestions, there is one thing I'd like to state:

Despite how greatly the suggestions you make would improve matters, saying "Nice way to lose money, OS" is hardly a courteous or respectful approach manner.

I sincerely cannot see where that in any way, shape, or form is in the least bit respectful to the company or it's employee's nor their recent efforts, despite the gravity of your words earlier in the thread.

As I've said before: Good suggestions are lost under the weight of posts that inherently cannot be respectful or courteous. It may not be your intention, but as I have said, if it was said to you in a similar position and you would take offense to it on any level, then chances are it may be better worded for suitability to the forums.

That said, I will be monitoring this thread for suggestions in the earnest hope that is what comes from the thread.

[omega_cloud9]

So I've been informed by friends that prices of certain SC items are being increased. I was a bit surprised to hear it, and checked the Cash Shop for confirmation, and I found it. Certain items, like the cost of +50% Extenders (30 day) increasing by about 40% without any prior warning to the consumer is shocking to me, given the current situation of the game.

What OS should be doing, in my opinion, is slightly -lowering- the cost of -essential- items. The marketing campaigns with Remi's, this so called 'Cool Catch of the Day' etc I can tolerate, is it's self advertisement, yes, but a good business practice, and with global economies as they are, most businesses first priority is staying afloat.

Unfortunately raising the cost of essential items, will lose you customers, as people WILL quit due to the price hike. Maybe not because of the cost itself, but because there was -no warning-.

I myself think the previous price was plenty, given that an extender is just a bit of code, like everything else in the store. OS, if you lose customers, you lose money. Common sense. Lower the prices slightly, you gain customers, as those who thought your items were too expensive may open their wallets and begin to buy. More money in your pocket. Simple.

I'm so disappointed that instead of properly addressing many in game bugs you choose to raise the cost of playing this game. This game, with all it's glitches, isn't worth the money. The only reason I'm still going to play is because of the community and all my lovely friends.

I won't feel comfortable buying any of the items with increased price until they're settled back to their original prices, the prices prior to July 7th.

Nicely said, "People buy when prices are low." lol.

[kraisen]

Who cares? You don't have to buy it.

[Jsonthegreat]

Don't like it. Don't buy it. Don't play it.

Quit.

Repeat the process a hundred thousand times and there goes the F2P game u wasted so much time on.


Yeah, thats probably the way OS would wish it.

[veriante]

Complete agreement!

The prices of SC items that are completely and utterly necessary to lvl for higher lvls is becoming ridiculous. and DON"T tell me that I don't need SC items to lvl because without it, lvling would be a worser hell than it already is. A cleric already finds it difficult to lvl and and with the cap rise it has become impossible to lvl.

I LOVE this game. If I didnt, i would leave, i wouldn't complain and I would NOT criticise. I criticise because i want the game to improve, so that OS and the way they run this game doesn't break any more hearts. Doesnt chase any more of us away from here. Players that were dedicated, that truly loved the game, looked after the lower lvl players, opened their hearts and purses to help others and was a true family member to us are quitting because the terrible customer service etc.

OS... it is very simple. You want ppl to pay? KEEP THEM HAPPY! That is business 101. even the idiot running a lemonade stand on the corner of the street knows that. Any reasonable being with an iota of common sense knows that. You really need to rethink your policies more. Especially when the game is laggy and dcing every time we enter roumen maps. There is only so much of that and so much frustration ppl. will take in something that's supposed to entertain them before they decide enough is enough.

PLEASE WAKE UP AND SMELL THE FRUSTRATION!

p.s. if you think this is hate.... and u feel a need to defend OS, get the GMs or CSRs to reply instead. Just as you are free to defend OS and say everything is going perfect, I have the right to voice my distress at the current situation.

[EchoSound]

I sincerely cannot see where that in any way, shape, or form is in the least bit respectful to the company or it's employee's nor their recent efforts, despite the gravity of your words earlier in the thread

So you're saying they'd look at a thread titled "Some advice to OS regarding recent issues"? I very much doubt it, dude. At least her title is eyepopping.

[Spankle]

Who cares? You don't have to buy it.

Actually you do if you want to have a shot in pvp or even level without spending unhealthy amounts of time at 9x.

[doritosbandito]

I am declaring this now, and due to sittuations like this, I will not spend any of my real money on sparkcash any longer until the players are treated with respect, and fair prices.




i have seen your characters and you dont use sc anyway so you really dont have any right to say anything at all

[BloodMage78]

It is unfortunate but oh well
its happened thru out my time playing
and will continue

People pay for what they want
People WILL pay if the price increases
they're not losing money imo
they're probably gaining money

[Jsonthegreat]

Complete agreement!

The prices of SC items that are completely and utterly necessary to lvl for higher lvls is becoming ridiculous. and DON"T tell me that I don't need SC items to lvl because without it, lvling would be a worser hell than it already is. A cleric already finds it difficult to lvl and and with the cap rise it has become impossible to lvl.

I LOVE this game. If I didnt, i would leave, i wouldn't complain and I would NOT criticise. I criticise because i want the game to improve, so that OS and the way they run this game doesn't break any more hearts. Doesnt chase any more of us away from here. Players that were dedicated, that truly loved the game, looked after the lower lvl players, opened their hearts and purses to help others and was a true family member to us are quitting because the terrible customer service etc.

OS... it is very simple. You want ppl to pay? KEEP THEM HAPPY! That is business 101. even the idiot running a lemonade stand on the corner of the street knows that. Any reasonable being with an iota of common sense knows that. You really need to rethink your policies more. Especially when the game is laggy and dcing every time we enter roumen maps. There is only so much of that and so much frustration ppl. will take in something that's supposed to entertain them before they decide enough is enough.

PLEASE WAKE UP AND SMELL THE FRUSTRATION!

p.s. if you think this is hate.... and u feel a need to defend OS, get the GMs or CSRs to reply instead. Just as you are free to defend OS and say everything is going perfect, I have the right to voice my distress at the current situation.

Your are completely correct.

[stantou]

we just have to stop buying items from store! if they want more money they must fix the game first!!!

[maestromindtake]

Well I can honestly say that tomorrow I'm getting $100 worth of SC and will buy 5 extenders just to make up for the ones all of you didn't buy :D

[Jsonthegreat]

People pay for what they want
People WILL pay if the price increases
they're not losing money imo
they're probably gaining money

Who is gaining money? The OS cooperation or the people with simple jobs buying their products?

[kouseketra]

Be that as it may, and I appreciate your willingness to give suggestions, there is one thing I'd like to state:

Despite how greatly the suggestions you make would improve matters, saying "Nice way to lose money, OS" is hardly a courteous or respectful approach manner.

I sincerely cannot see where that in any way, shape, or form is in the least bit respectful to the company or it's employee's nor their recent efforts, despite the gravity of your words earlier in the thread.

As I've said before: Good suggestions are lost under the weight of posts that inherently cannot be respectful or courteous. It may not be your intention, but as I have said, if it was said to you in a similar position and you would take offense to it on any level, then chances are it may be better worded for suitability to the forums.

That said, I will be monitoring this thread for suggestions in the earnest hope that is what comes from the thread.


Granted, I was in a frustrated state of mind when I titled the post. If it could be retitled, I'd like it called "Some Advice For OS" or similar. >.>

The point remains however that this practice will lose them money, and I feel, and I'm sure others feel, they should reverse it.

[Jsonthegreat]

Well I can honestly say that tomorrow I'm getting $100 worth of SC and will buy 5 extenders just to make up for the ones all of you didn't buy :D

Haha! I wish I had a job that pays as well as yours :-P

[Jsonthegreat]

we just have to stop buying items from store! if they want more money they must fix the game first!!!

I wont buy anymore.

[lordalden]

So you're saying they'd look at a thread titled "Some advice to OS regarding recent issues"? I very much doubt it, dude. At least her title is eyepopping.

Maybe not 100% of the time, but you catch more flies with honey, as it stands. When you walk into a business normally and start being discourteous and disrespectful you are generally going to be asked to leave per the "Right to refuse service" policy those businesses tend to wave around a bit.

I've never once had an issue with my concerns going unheard in all my life because I've postured myself courteously, respectfully, and humbly in the face of the businesses in question while providing earnest feedback, concerns, or complaints.

You can only be serviced in a service based industry, or even in one that places service secondary, if you will let them give you service. Yelling does not accomplish that, nor does rudeness.

[beastphantomz]

Ugh more of you people, don't like it don't buy it, and hopefully they do quit....

Then you really don't have any right to complain

Don't like it. Don't buy it. Don't play it.

Quit.

Repeat the process a hundred thousand times and there goes the F2P game u wasted so much time on.

Idk wth with u guys? OS pay u to write like these? What OP said was real good things. We dont wanna quit this game coz we love it, what we want is some improvement. The extender price increment is way too outrages, while this game flooded by terrible bugs, massive laggy and disconnected, OS simply taking these opportunity to increase SC store's price. Its kinda weird if you againts what OP said unless you were been paid for that, since you guys also the pathetic community who share the same burden as we all have to. WEIRD!!

[BloodMage78]

Who is gaining money? The OS cooperation or the people with simple jobs buying their products?

OS Cooperation

[lordalden]

Granted, I was in a frustrated state of mind when I titled the post. If it could be retitled, I'd like it called "Some Advice For OS" or similar. >.>

The point remains however that this practice will lose them money, and I feel, and I'm sure others feel, they should reverse it.

I have changed the title as you requested.

[Hemmes]

Actually......you have no idea whether Outspark will make more money this was. It depends on the 'price elasticity of demand*' which you dont know. I sure hope Outspark does however o.O


*Like this:
Price --- Sales --- Profit
$1 ----- 1000 ---- $1000
$2 ----- 800 ----- $1600 <---this could be the former situation
$5 ----- 400 ----- $2000 <---this could be the new situation, which makes a bigger profit, but has less sales.
$10 ---- 100 ---- $1000
$20 ---- 20 ----- $400

[shihouinkyouhei]

Well I can honestly say that tomorrow I'm getting $100 worth of SC and will buy 5 extenders just to make up for the ones all of you didn't buy :D

You're going to wake up one day and say, "I'm such a moron for paying so much money for this".

If you don't, you're more than welcome to continue paying so that everyone else can enjoy the game without having to pay for it even though there isn't much to enjoy other than the community now.

[veriante]

Be that as it may, and I appreciate your willingness to give suggestions, there is one thing I'd like to state:

Despite how greatly the suggestions you make would improve matters, saying "Nice way to lose money, OS" is hardly a courteous or respectful approach manner.

I sincerely cannot see where that in any way, shape, or form is in the least bit respectful to the company or it's employee's nor their recent efforts, despite the gravity of your words earlier in the thread.

As I've said before: Good suggestions are lost under the weight of posts that inherently cannot be respectful or courteous. It may not be your intention, but as I have said, if it was said to you in a similar position and you would take offense to it on any level, then chances are it may be better worded for suitability to the forums.

That said, I will be monitoring this thread for suggestions in the earnest hope that is what comes from the thread.

To be honest, I think this is as respectful as you are going to get from players at this stage. After all, we have suffered from an amazing week of Lag so bad tanks are dying before they can pot or stone... or archers just plain giving up because kiting is impossible, or dcing every time I'm warping to buff our academy members since Roumen as become a dc trap? Of course... thats when the academy warp actually works. That and the fact we can no longer go to KQs... oh... and an instant dungeon that takes 40 mins + to go in... after a week of that, i'm actually surprised at the polite tone Kouseketra was able to use. I know for a fact I'm restraining myself...

So~ OS, what is exactly your plan? what is it you were thinking you can get out of this exactly?

[ryan_3701]

As a "paying" customer to OS, i completely agree that prices should NOT be going up at all. First off, paying this much for limited items is ridiculous. I buy $50 of SC and i can barely get anything anymore. I am stupid to continue to do this when i can just go out and buy a dam game for that money and EVERYTHING will be included. Or, i can go play a game like WoW where i dont have to buy anything to make my game more enjoyable, or to help me level. It is all INCLUDED, for just $15 a month. I should never have to pay $50 to enhance ONE weapon in a game that is supposed to be free!
I truly think that if i pay as much money as i do with this dam game i should have something to show for it. Don't get me wrong. I do love this game, and my Ryekarayn family, but jesus h christ man! Can we get a frikkin break on the dam prices OS?? Do you really have to charge so much for a couple of bits? I mean seriously, how about from now on when i pay this much for an Iron Case you actually send me one along with the one you give me in game! This way i can store all the receipts i can print from buying SC!

[Zanec]

As much as I understand the frustration, you have to remember that this isn't exactly like a normal economy. There is no other vendor who can sell you items from the Fiesta cash shop, so they have no competition. Meaning they can set whatever price they like.

Sure, you can say that there are other games people can go and play as an alternative, but when you think about how much time many people have spent on their characters transferring to another game doesn't really seem like an appealing idea.

Another point I'd like to make is that I've noticed that many people who buy a lot of cash shop items have a lot of money to spend on them, so it's not going to make a lot of difference to them if the prices are raised.

But yeah, my main point is that OS is the sole provider of these items, which people do want and will buy, regardless of price.

[roland]

Not only is the well stated point it appears to be an opinion held by a large number of fiesta online players. It is ridiculously difficult to level without sparkcash items. That being said advertising the game as "free" may not be entirely correct. It is free to log on, if you want to get anywhere buying sc is required.

I for one will no longer buy sparkcash until prices become reasonable and changes are made that allow a person to play the game, in a reasonable manner, without it.

[gqboy52]

B> level 95 earring +415 HP. pst

[Canboy]

B> level 95 earring +415 HP. pst

hahaha Dude, nice.

[Sparkleh]

To be honest, I think this is as respectful as you are going to get from players at this stage.

Indeed.
In every similar thread GM, CL or whatever manages to change the subject by complaining on complaints. It's amazing really. -.-

[akariii]

B> level 95 earring +415 HP. pst

lol >.>

10 char 498574thfiwerhipwehrgp

[Zombiefly]

i have seen your characters and you dont use sc anyway so you really dont have any right to say anything at all

What is it with you people saying someone doesn't 'have a right' to something like speaking their opinion. That's BS, and if they don't have a right to say something, neither do you.

Also, I agree about the ridiculous prices. Obviously people aren't going to buy the high stuff, as it's not like they're paying for real items - unless of course they just have tons of money to blow xD.
However, I agree that OS needs to stop with the greed. When prices are low, chances are they'll make more money simply because of the increase in the amount of people being ABLE to buy the items. Whereas, higher prices = less financially-able people to buy it.

And there's my opinion. That's all it is, an opinion, so if you don't like it, don't flame the thread and waste your time like that. Find something better to do.

[Btw, playing fiesta isn't a 'waste of time' -it's a hobby to 'pass the time']

[gqboy52]

What is it with you people saying someone doesn't 'have a right' to something like speaking their opinion. That's BS, and if they don't have a right to say something, neither do you.

Also, I agree about the ridiculous prices. Obviously people aren't going to buy the high stuff, as it's not like they're paying for real items - unless of course they just have tons of money to blow xD.
However, I agree that OS needs to stop with the greed. When prices are low, chances are they'll make more money simply because of the increase in the amount of people being ABLE to buy the items. Whereas, higher prices = less financially-able people to buy it.

And there's my opinion. That's all it is, an opinion, so if you don't like it, don't flame the thread and waste your time like that. Find something better to do.

[Btw, playing fiesta isn't a 'waste of time' -it's a hobby to 'pass the time']

well said ^_^

[pebblegum]

Don't like it. Don't buy it. Don't play it.

Quit.

Repeat the process a hundred thousand times and there goes the F2P game u wasted so much time on.

hehe! kiku gift me many2 ok? :D

She purchaes SC, therefore a right to complain, so don't assume things because you will end up looking like and idot.

agrees with palin ^^

Anyways, what I personally feel to the price hike is that, it's always been happening. I remembered how cheap store items were last year and I managed to buy so much more things with a $25 sparkcash.

But in light of this, I used to be a low level so the only things I bought mostly were costumes so I guess it won't count as much.

With the recent level cap (105) many maps come along. And with that the issue of bugs and lag and dc is sure to happen. And to level carefully, I feel that the necessary items to get for leveling is blessing of Teva. So that at least if you die, you'd still not lose your exp. But the price for a piece of that is insanely high which I do not believe is a good thing.

What's my point? OS can take a poll from the community on which item in store do they really want to be lowered. Asking to lower all prices is too much cause I believe every member of the OS community needs a lil money too (not sure but maybe)

You can poll for blessing of teva, 50% exp card, 100% exp card, 50% extenders and charms. Feel free to add more cause I'm not too sure what other people counts as essential.

Just my 2 cents worth ^^

[kouseketra]

Maybe not 100% of the time, but you catch more flies with honey, as it stands. When you walk into a business normally and start being discourteous and disrespectful you are generally going to be asked to leave per the "Right to refuse service" policy those businesses tend to wave around a bit.

I've never once had an issue with my concerns going unheard in all my life because I've postured myself courteously, respectfully, and humbly in the face of the businesses in question while providing earnest feedback, concerns, or complaints.

You can only be serviced in a service based industry, or even in one that places service secondary, if you will let them give you service. Yelling does not accomplish that, nor does rudeness.

Ok lordalden, I really need to ask you why you're assuming that I'm attempting to be rude. Yes, my title wasn't the best, but I believe that, for the most part, my post was phrased fairly civilly. I deal with customer service every day, I know the usual tone of complaints, I have a fair handle on how 'rude' some people can be, but don't misunderstand me, I'm trying to be civil.

I'm more than willing to wait for OS to give me service, as should be shown by the tickets I've submitted in the past. I'm not yelling, I'm not creating some poorly formed post in all caps with gruesome grammar, I am simply stating my opinion, which I'm sure is echoes by many, and it's an opinion that is intended for the betterment of this game.

I'd like to ask people posting here to please refrain from flaming. It's not helping any situation. >.< It's flames like these that are why CL's aren't happy with the posts.

Costumers who have poured so much money into a businesses' pocket deserve the right to air out their grievances and not to be stifled. To me, if the company refuses to listen, they're admitting that they're failing to live up to standards, whether they be standards they project to the consumer, or standards the consumer expects to find from the get go.

As for approaching a company with humility, I believe that yes that is a good stance in some situations, but if done in the wrong situation, the company begins to believe they are god in a way and that isn't a good thing. The company is there to serve the customer. Without the customer, there is no company. I have tried in the past to be kind and demure in my posing of suggestions to OS staff and all have fallen on deaf ears. If you can get a someone actually on OS staff to listen to my suggestions, I'd be more than happy to talk directly to them instead of sending messages that get ignored.

[locomotion182]

lol LordAlden onestly answer me this, dont u think the prices are to ridiculous ?
Would YOU be buying the sc items with these pprices?

[shihouinkyouhei]

For some strange reason, I really want to flame someone but I just don't know who to flame...

[Zombiefly]

well said ^_^

XD thanks.

[roonthehax]

100% Ext plix

[kouseketra]

I have changed the title as you requested.

Thanks. I hope it'll result in less misunderstandings.

[Jsonthegreat]

Ok lordalden, I really need to ask you why you're assuming that I'm attempting to be rude. Yes, my title wasn't the best, but I believe that, for the most part, my post was phrased fairly civilly. I deal with customer service every day, I know the usual tone of complaints, I have a fair handle on how 'rude' some people can be, but don't misunderstand me, I'm trying to be civil.

I'm more than willing to wait for OS to give me service, as should be shown by the tickets I've submitted in the past. I'm not yelling, I'm not creating some poorly formed post in all caps with gruesome grammar, I am simply stating my opinion, which I'm sure is echoes by many, and it's an opinion that is intended for the betterment of this game.

I'd like to ask people posting here to please refrain from flaming. It's not helping any situation. >.< It's flames like these that are why CL's aren't happy with the posts.

Costumers who have poured so much money into a businesses' pocket deserve the right to air out their grievances and not to be stifled. To me, if the company refuses to listen, they're admitting that they're failing to live up to standards, whether they be standards they project to the consumer, or standards the consumer expects to find from the get go.

As for approaching a company with humility, I believe that yes that is a good stance in some situations, but if done in the wrong situation, the company begins to believe they are god in a way and that isn't a good thing. The company is there to serve the customer. Without the customer, there is no company. I have tried in the past to be kind and demure in my posing of suggestions to OS staff and all have fallen on deaf ears. If you can get a someone actually on OS staff to listen to my suggestions, I'd be more than happy to talk directly to them instead of sending messages that get ignored.

LordAlden is solely here to keep you loving OS.

[lenore_lurks]

These threads make me sad, it just shows the state of this community.

Not going to say much but I just wanted to say that:

- Clothes and accessories were recently reduced in price.
- Remi's was reduced in price (is it still? not sure if it was just a promo)
- If you don't buy something, it is removed from the store.
- A running list of issues has already been made, and is continually added to.
- Staff may not post on these forums regularly, but they see them every single day.


I'd like to say more about people posting 'in the heat of the moment' but that may be something people have to discover for themselves. I understand the frustrations raised in this thread, and I'm a CS user too. Plus I live in Australia so the conversion rate for me can be very poor (hate getting my CC bill sometimes...) but depending on how you play, not everything is really necessary. You really don't have to buy all the fancy clothes or whatever. Weigh this games value up in regards to your life right now - is it just a simple hobby, or a frequent activity, or a lifestyle for you? You decide what you do and don't buy, to play it how you wish to play. (EDIT: I'm raising this point, because you could say... do you often go out to the movies with your mates, or go out shopping for new clothes, or go out for a night on the town? These things cost money, and are constantly increasing in price - but the experience doesn't have to be affected by a slight lack of funds. Do you really need that popcorn, or blue top, or 3rd Long Island? That's your choice...)

People bringing up the issue that OS already makes enough money, need to fully consider each and every aspect of a business, how to run one, and every cost involved with doing so. If they don't make a regular profit, that increases, there's no point.

[EchoSound]

D: and he's making some good arguments to boot! crapp!

[locomotion182]

lol LordAlden onestly answer me this, dont u think the prices are to ridiculous ?
Would YOU be buying the sc items with these pprices?

Im quoting myself, i hope the CL replies =)

[lordalden]

Ok lordalden, I really need to ask you why you're assuming that I'm attempting to be rude. Yes, my title wasn't the best, but I believe that, for the most part, my post was phrased fairly civilly. I deal with customer service every day, I know the usual tone of complaints, I have a fair handle on how 'rude' some people can be, but don't misunderstand me, I'm trying to be civil.

I'm more than willing to wait for OS to give me service, as should be shown by the tickets I've submitted in the past. I'm not yelling, I'm not creating some poorly formed post in all caps with gruesome grammar, I am simply stating my opinion, which I'm sure is echoes by many, and it's an opinion that is intended for the betterment of this game.

I'd like to ask people posting here to please refrain from flaming. It's not helping any situation. >.< It's flames like these that are why CL's aren't happy with the posts.

Costumers who have poured so much money into a businesses' pocket deserve the right to air out their grievances and not to be stifled. To me, if the company refuses to listen, they're admitting that they're failing to live up to standards, whether they be standards they project to the consumer, or standards the consumer expects to find from the get go.

As for approaching a company with humility, I believe that yes that is a good stance in some situations, but if done in the wrong situation, the company begins to believe they are god in a way and that isn't a good thing. The company is there to serve the customer. Without the customer, there is no company. I have tried in the past to be kind and demure in my posing of suggestions to OS staff and all have fallen on deaf ears. If you can get a someone actually on OS staff to listen to my suggestions, I'd be more than happy to talk directly to them instead of sending messages that get ignored.

If I assumed your intent was to be rude I would have been more inclined to close the thread. Thanking either to me being a softie or seeing that you were concerned with matters, I chose the route of questioning your choice of words so I could better understand your position.

One thing I'd like to say, as I often do: A company is not refusing to listen unless they tell you so, especially when a grievance outlet is a public forum. You can't be 100% sure that a Staff Member isn't reading. Even I can't, although for what it's worth I do know the forums are looked at very frequently, so I'd say the odds of your concerns being heard are fairly good based on the manner of posting your message, as earlier stated.

Basically, them not replying doesn't mean they're not aware. That's a common assumption.

I don't disagree with the last part. Humility however doesn't necessarily mean you are beneath them. I mean for the most part that you approach the matter in a manner assuming you could be wrong but to the point of arguement are not unless otherwise believed to be. Again though, I can't say just because they don't reply in the manner of your liking(or at all) that they aren't reading or listening.

After all, I'm not looking through their eyes, even if I can see them online.

lol LordAlden onestly answer me this, dont u think the prices are to ridiculous ?
Would YOU be buying the sc items with these pprices?

I'm not going to say the prices are the lowest, but I would purchase products based on my interest for the service in which they are offered to me in. I'd buy a $50 cheeseburger if the food was right and I liked the atmosphere.

[fujisyuusuke01]

if they want to make more money then they'll just have to lower the price because lowering the price will cause more people to buy more things if you haven't learn this from econ class then you don't know what a supply and demand chart is

[kouseketra]

I'm sorry but I still feel bug fixes should have greater priority over SC items, regardless of the fact that the SC items are the game's revenue. It's like if a department store didn't maintain it's facility and gradually turned into a dilapidated danger-zone, then kept raising prices on their items even though more and more people were disgusted with the state of the store.

Seriously, we all love the game. We want to see it succeed. But the game's quality must be maintained on a greater level then just the cash shop items.

[lordalden]

LordAlden is solely here to keep you loving OS.

Not at all. I'm a supporter of suggestions, feedback, and criticism. There's merely a fine line between that and harassment or it's ilk however. ;-)

[grummin]

To be honest, I think this is as respectful as you are going to get from players at this stage. After all, we have suffered from an amazing week of Lag so bad tanks are dying before they can pot or stone...

Week of lag? I beg to differ, and claim that you're shortselling the overall issue. Unless I'm waaaaaaay off, we're now on the third maintenance out of four that went rather like a yoyo- servers down, up, down, up, down, up. Once is a bad day...3 out of 4 is what criminal court prosecutors call a "pattern of behavior."

As for restraint...I'm usually a model of patience, and I'm working the restraint hard to keep from suggesting that maintenance henceforth be posted as "From 10 PM Pacific Time until we get things sorted out around noon tomorrow...if we're lucky."

At risk of sounding like those labeled brown-nosers, I still believe the staff are trying- but trying only goes so far once the yoyo maintenances start piling up along with the accompanying price raises and free items/time extensions to pacify the folks riding the yoyo.

Solutions? Honestly, the only thing I can come up with off the top of my head is bite the bullet and make maintenance a 4-6 hour affair- and don't say "back online" until you can back it up with working servers.

Oh yes, people will howl about the long maintenance- but look around, they're going to howl anyway. Give'em one reason to get the howling over in one shot, rather than make'em howl about maintenance...then howl about the resulting nightmare...then howl about the now-nearly-routine "emergency maintenance to fix the scheduled maintenance"...then howl about the remaining maintenance-induced issues until the cycle begins again at the next scheduled maintenance.

As for me...hope they don't spend all the money they got from me too quickly, because I tend to stick with permanent items anyway- and at this point, aside from the occasional pack of mover chow they're not gonna be paying many bills with my money.

[lordalden]

I'm sorry but I still feel bug fixes should have greater priority over SC items, regardless of the fact that the SC items are the game's revenue. It's like if a department store didn't maintain it's facility and gradually turned into a dilapidated danger-zone, then kept raising prices on their items even though more and more people were disgusted with the state of the store.

Seriously, we all love the game. We want to see it succeed. But the game's quality must be maintained on a greater level then just the cash shop items.

I don't disagree with wishing to maintain quality. But as I've said in some posts this morning(4:18, whoo!), there are inevitable issues that you don't have starting out typically, that become more of an ordeal later on.

-Player base retention causing server lag. Migration helps here, but may not mitigate without a more even spread.

-Every new addition to content brings with it bugs. Sometimes more, sometimes less. You never get rid of them all, you always have them.

There's more to list but I'd feel like a copypaster if I listed them all.

[locomotion182]

I'm not going to say the prices are the lowest, but I would purchase products based on my interest for the service in which they are offered to me in. I'd buy a $50 cheeseburger if the food was right and I liked the atmosphere.

You got a point,but thats IF your job pays enoug for such a hamburger.
And then again, at this very moment wth how the economy is hitting alot of us, dont you think that instead of increasing prices ty should help and mantain the current ones?

Thoughts?

[EchoSound]

I'm sorry but I still feel bug fixes should have greater priority over SC items, regardless of the fact that the SC items are the game's revenue. It's like if a department store didn't maintain it's facility and gradually turned into a dilapidated danger-zone, then kept raising prices on their items even though more and more people were disgusted with the state of the store.

Seriously, we all love the game. We want to see it succeed. But the game's quality must be maintained on a greater level then just the cash shop items.

The SC is part of that, though. It's become such an integral part of the game, that most players these days absolutely and will not live and level without it. I was in a party yesterday with someone, and it wasn't going well. You know what their answer to that was? "Lemme throw on some lucky charms. ^^" Yeah. Its that bad.

But agreed that the main problem is definitely the servers and the core game its self. But most will and do ignore those problems if they're manageable, as long as they're relatively happy with the state of their SC items.

[pebblegum]

What's my point? OS can take a poll from the community on which item in store do they really want to be lowered. Asking to lower all prices is too much cause I believe every member of the OS community needs a lil money too (not sure but maybe)

You can poll for blessing of teva, 50% exp card, 100% exp card, 50% extenders and charms. Feel free to add more cause I'm not too sure what other people counts as essential.

Just my 2 cents worth ^^

requoting to get your attention lol xD

[pipdy0719]

do you even really read what u are writing? dont u think there's contradiction on the things u write? are u even a CL? . .

-lemme finish my pizza first. i just typed cos i cant stand reading them

[lordalden]

You got a point,but thats IF your job pays enoug for such a hamburger.
And then again, at this very moment wth how the economy is hitting alot of us, dont you think that instead of increasing prices ty should help and mantain the current ones?

Thoughts?

You make a point, but I would say that, even with the economy hitting us, that doesn't mean it's not hitting them either. ;-)

[kouseketra]

I don't disagree with wishing to maintain quality. But as I've said in some posts this morning(4:18, whoo!), there are inevitable issues that you don't have starting out typically, that become more of an ordeal later on.

-Player base retention causing server lag. Migration helps here, but may not mitigate without a more even spread.

-Every new addition to content brings with it bugs. Sometimes more, sometimes less. You never get rid of them all, you always have them.

There's more to list but I'd feel like a copypaster if I listed them all.

I realize that there will always be bugs, but that shouldn't mean fixing them are on the back burner, as it appears that bug-fixes are sometimes. I've never seen the amount of bugs and glitches in any other game I've ever played, than what I've seen in Fiesta. In fact, I can think of one that's almost completely user created content that has next to no bugs at all, but I won't name it as per the forum rules.

I feel that if the game devs took more time to work on patches instead of a new one each week, which seems like rushing, and used test servers for the patches, we'd have less of a problem.

I have trouble believing that the server lag cannot be mended by OS. I don't think players have to migrate to other servers (or other games), shouldn't server size and quality have a great deal to do with lag?

[mighty.king]

So I've been informed by friends that prices of certain SC items are being increased. I was a bit surprised to hear it, and checked the Cash Shop for confirmation, and I found it. Certain items, like the cost of +50% Extenders (30 day) increasing by about 40% without any prior warning to the consumer is shocking to me, given the current situation of the game.

What OS should be doing, in my opinion, is slightly -lowering- the cost of -essential- items. The marketing campaigns with Remi's, this so called 'Cool Catch of the Day' etc I can tolerate, is it's self advertisement, yes, but a good business practice, and with global economies as they are, most businesses first priority is staying afloat.

Unfortunately raising the cost of essential items, will lose you customers, as people WILL quit due to the price hike. Maybe not because of the cost itself, but because there was -no warning-.

I myself think the previous price was plenty, given that an extender is just a bit of code, like everything else in the store. OS, if you lose customers, you lose money. Common sense. Lower the prices slightly, you gain customers, as those who thought your items were too expensive may open their wallets and begin to buy. More money in your pocket. Simple.

I'm so disappointed that instead of properly addressing many in game bugs you choose to raise the cost of playing this game. This game, with all it's glitches, isn't worth the money. The only reason I'm still going to play is because of the community and all my lovely friends.

I won't feel comfortable buying any of the items with increased price until they're settled back to their original prices, the prices prior to July 7th.


I would like to point out before I say what I want to say that... I did NOT read all posts... not even the 2nd one... so I don't care nor do I know what was posted after, this is just my opinion.


Sadly yes OS is increasing prices on some store items which I find to be extremely *censored* (silly) of them... this is why i think this:

I'm rather patient and I tend to keep my cool when errors and bugs like this maintenance happen so I don't worry to much about "quitting the game"... BUT... other people do feel that way and shockingly, this feeling of quitting fiesta is increasing drastically.

Since all those people feel like quitting because of lag/bugs/glitches/maint/etc... also have OS throw in some way high prices to their store items... the number of people who will quit (and already have) this game is just unimaginable.

Simple equation (does not apply to me):

Bugs + Errors + Fail Maint. + Glitches + Untested Patches + Increase Prices on Store (constantly) + lots of people upset = Fail game.



I won't quit tho because I love this game, also in the end this is a company who has people working their 'rear ends' off to keep this game as neat as they can... lets see yall who complain try to run a world wide online game.


I would suggest yall who think about quitting to give it some time to let OS do their job and work it out :D



(This quote is from post below mine)

Again, as per my initial post, with the economy the way it is, the prices should be dropped. That's just business. Raising prices on items of entertainment when people are having trouble paying bills sometimes isn't the way to keep a business afloat. This is one of the first things they teach you when you study business.

If the economy is hitting OS as it's hitting everyone else they should realize that lower prices will bring in more customers, which equates to more money in the long run than losing customers and only catering to the few.

You couldn't be more right, I myself don't get lots of sc ... been dry for like 4-5 months... and the few I get goes by so fast because of the sickening price of the store items.

[kouseketra]

You make a point, but I would say that, even with the economy hitting us, that doesn't mean it's not hitting them either. ;-)

Again, as per my initial post, with the economy the way it is, the prices should be dropped. That's just business. Raising prices on items of entertainment when people are having trouble paying bills sometimes isn't the way to keep a business afloat. This is one of the first things they teach you when you study business.

If the economy is hitting OS as it's hitting everyone else they should realize that lower prices will bring in more customers, which equates to more money in the long run than losing customers and only catering to the few.

[fearmentor]

a bright idea.. the game lags severely... some bright spark at os who of course is thinking solely about improving the game and servicing os' customers...

lets raise the price of items that give them a chance to survive the random lag spikes and skill bugs...

Im sorry but this latest change has really shown what OS thinks of us players. Whether a cl or pro-os fangirl says otherwise. Increasing prices when the service your providing is nowhere near good enough just shows exactly how considerate outspark is towards its customers.

Well thats 1 less paying customer.. and for all who say your just 1 person, think again. If everyone thought that way then yes its pointless but I doubt only 1 person is unhappy and feels the need to stop paying for a service which is very dissatisfactory.

[lordalden]

I realize that there will always be bugs, but that shouldn't mean fixing them are on the back burner, as it appears that bug-fixes are sometimes. I've never seen the amount of bugs and glitches in any other game I've ever played, than what I've seen in Fiesta. In fact, I can think of one that's almost completely user created content that has next to no bugs at all, but I won't name it as per the forum rules.

I feel that if the game devs took more time to work on patches instead of a new one each week, which seems like rushing, and used test servers for the patches, we'd have less of a problem.

I have trouble believing that the server lag cannot be mended by OS. I don't think players have to migrate to other servers (or other games), shouldn't server size and quality have a great deal to do with lag?

It depends entirely. Many gaming companies use multiple servers for a single game server, so it seems there's less lag, but if they only used one host server for all the individuals the problems would probably be very similar. I can think of a couple companies that have this issue, though I can't say for sure on Outspark's situation as I've not been in their office, although my guess is that it's a single host server. Don't quote me on that though, I am probably wrong.

Again, as per my initial post, with the economy the way it is, the prices should be dropped. That's just business. Raising prices on items of entertainment when people are having trouble paying bills sometimes isn't the way to keep a business afloat. This is one of the first things they teach you when you study business.

If the economy is hitting OS as it's hitting everyone else they should realize that lower prices will bring in more customers, which equates to more money in the long run than losing customers and only catering to the few.

I'm not against the idea of lowering prices to increase interest in purchasing, but with items that last a long time, if they're bought up very quickly and stocked away, users could go months without making purchases in theory, which could be bad.

Whether or not that would in actuality be the case or not I would be wrong in saying either way.

[Plushii]

7245 sc for 30 day extenders o.o

omg xD
Dear OS you are so cutting yourself in the fingers with this madness ^^;;

[Sepheera]

Actually......you have no idea whether Outspark will make more money this was. It depends on the 'price elasticity of demand*' which you dont know. I sure hope Outspark does however o.O


*Like this:
Price --- Sales --- Profit
$1 ----- 1000 ---- $1000
$2 ----- 800 ----- $1600 <---this could be the former situation
$5 ----- 400 ----- $2000 <---this could be the new situation, which makes a bigger profit, but has less sales.
$10 ---- 100 ---- $1000
$20 ---- 20 ----- $400


Although you do have a basic profit analysis here, I think that one has to factor in some components other than just the numbers; the human factor. You have to be aware of your market. And having been a business owner myself I know whereof I speak.

1) The bulk of the players in this game are either kids, or young adults still in school. Most do not have an abundant excess of disposable income. If they get put in the position where they start to feel that they have the choice to either invest an uncertain, and ever increasing amount of money in a game every month in order to achieve anything and have a balanced game to play; or move to a game that charges a flat monthly fee for basically the same benefits from the jump, it's only going to be a matter of time before economic reality causes them to move on regardless of how much they like Fiesta.

2) In any case these are hard economic times for everyone. There are a few that are irresponsible enough that they will continue to spend money on a game regardless of how ridiculous it is, or how negatively it affects their real life. But these are also the type of people that don't tend to stay committed to anything for very long. So it wouldn't be smart to put all one's eggs in that particular basket.

When dealing with a market base such as this it's usually a wiser business practice to gear things towards making profit from bulk sales with lower prices rather than price hiking and risking alienating your market. Particularly when they choose a time when the game is having a phenominal number of problems to raise their prices; I would think that it should be OS that feels the need to be humble right now.

Granted, the BOGO has the potential to balance out some of the price increases. But it's ever changing. So with the higher prices, for a student (or anyone on a budget) it might mean that unless what they want happens to come on BOGO right then, it's too expensive. And by the time it does come on sale (if it ever does) they either no longer want/need it, or they've just left the game all together. Resulting in OS making no sale at all.

Personally I think that they should consider doing a roll back on the prices in the sc store until the game is running relatively smoothly again. Especially considering the amount of time that is being lost on sc items these days due to game function glitches. Then, and only then, should they look at increasing their prices.

And incidently, if it's done in smaller increments over a period of time it's far less likely to get such a backlash from the community. Not to mention that doing it that way would give OS the opportunity to feel out just how much their customer market is willing to bear without as much risk of a sudden profit nose dive.

[kouseketra]

Although you do have a basic profit analysis here, I think that one has to factor in some components other than just the numbers; the human factor. You have to be aware of your market. And having been a business owner myself I know whereof I speak.

1) The bulk of the players in this game are either kids, or young adults still in school. Most do not have an abundant excess of disposable income. If they get put in the position where they start to feel that they have the choice to either invest an uncertain, and ever increasing amount of money in a game every month in order to achieve anything and have a balanced game to play; or move to a game that charges a flat monthly fee for basically the same benefits from the jump, it's only going to be a matter of time before economic reality causes them to move on regardless of how much they like Fiesta.

2) In any case these are hard economic times for everyone. There are a few that are irresponsible enough that they will continue to spend money on a game regardless of how ridiculous it is, or how negatively it affects their real life. But these are also the type of people that don't tend to stay committed to anything for very long. So it wouldn't be smart to put all one's eggs in that particular basket.

When dealing with a market base such as this it's usually a wiser business practice to gear things towards making profit from bulk sales with lower prices rather than price hiking and risking alienating your market. Particularly when they choose a time when the game is having a phenominal number of problems to raise their prices; I would think that it should be OS that feels the need to be humble right now.

Granted, the BOGO has the potential to balance out some of the price increases. But it's ever changing. So with the higher prices, for a student (or anyone on a budget) it might mean that unless what they want happens to come on BOGO right then, it's too expensive. And by the time it does come on sale (if it ever does) they either no longer want/need it, or they've just left the game all together. Resulting in OS making no sale at all.

Personally I think that they should consider doing a roll back on the prices in the sc store until the game is running relatively smoothly again. Especially considering the amount of time that is being lost on sc items these days due to game function glitches. Then, and only then, should they look at increasing their prices.

And incidently, if it's done in smaller increments over a period of time it's far less likely to get such a backlash from the community. Not to mention that doing it that way would give OS the opportunity to feel out just how much their customer market is willing to bear without as much risk of a sudden profit nose dive.

If I could + rep you, I would.

[Odrioll]

a bright idea.. the game lags severely... some bright spark at os who of course is thinking solely about improving the game and servicing os' customers...

lets raise the price of items that give them a chance to survive the random lag spikes and skill bugs...

Im sorry but this latest change has really shown what OS thinks of us players. Whether a cl or pro-os fangirl says otherwise. Increasing prices when the service your providing is nowhere near good enough just shows exactly how considerate outspark is towards its customers.

Well thats 1 less paying customer.. and for all who say your just 1 person, think again. If everyone thought that way then yes its pointless but I doubt only 1 person is unhappy and feels the need to stop paying for a service which is very dissatisfactory.

So true. Here OS pushed our sympathy and our love for the game to its extreme. According to me, they even have reached the limit, given the in game situation.

Anyway, I'd like to say 'lmfao' at OS this time, but actually i've another feeling that is overpassing this one... Apparently shared feeling, when i read those pages...

So here is the reason why OS decreased the suits prices ? Decreaseingsuits prices by 15% and increasing the enhancement stones by 15% and extenders by 40%. Hoping this will go unnoticed ? I'm not so sure this was a smart move... Or I need serious explanations :D

My last word will be for Lordalden :D . You are obviously trying to support OS in here, and you're doing your best.
My first point will be about your courtesy post. Don't you think OS should show some interest and courtesy as well for us ? We're not the only ones who have to be civil. What OS has done this week, being careless with bugs and raising essential sc items prices (without announcing), this is disrespectful to me and to the community. Furthermore, I really think Kouse and Kitty and many others wrote very civil posts here, when you look at the situation... (and I'm trying to be civil as well in my defense ^^)
Secondly, I understood your argument about the yummy cheeseburger (*Glomped it*), but the fact is that here it's no question of quality or atmosphere. A 50% extender will remain a 50% extender. If we follow your reasoning, the 2k increase here should be justified by something. And i don't think it is. Correct me if i'm wrong xD

*Sorry for the XXL post*

[lordalden]

So true. Here OS pushed our sympathy and our love for the game to its extreme. According to me, they even have reached the limit, given the in game situation.

Anyway, I'd like to say 'lmfao' at OS this time, but actually i've another feeling that is overpassing this one... Apparently shared feeling, when i read those pages...

So here is the reason why OS decreased the suits prices ? Decreaseingsuits prices by 15% and increasing the enhancement stones by 15% and extenders by 40%. Hoping this will go unnoticed ? I'm not so sure this was a smart move... Or I need serious explanations :D

My last word will be for Lordalden :D . You are obviously trying to support OS in here, and you're doing your best.
My first point will be about your courtesy post. Don't you think OS should show some interest and courtesy as well for us ? We're not the only ones who have to be civil. What OS has done this week, being careless with bugs and raising essential sc items prices (without announcing), this is disrespectful to me and to the community. Furthermore, I really think Kouse and Kitty and many others wrote very civil posts here, when you look at the situation... (and I'm trying to be civil as well in my defense ^^)
Secondly, I understood your argument about the yummy cheeseburger (*Glomped it*), but the fact is that here it's no question of quality or atmosphere. A 50% extender will remain a 50% extender. If we follow your reasoning, the 2k increase here should be justified by something. And i don't think it is. Correct me if i'm wrong xD

*Sorry for the XXL post*

My initial post regarding courteousy and respect was more pertaining to the title of the thread, but it's a message that's often enough forgotten on the forums. I'm well aware nothing said here had the intent of malice(from my standpoint anyway), but I'd rather make sure we're all on the same page there before I decide against moderation(my preferred choice if I have any say).

As you say, a 50% extender will remain a 50% extender, but if you simply yell obscenities in someone's ears a good suggestion you have moments later may go unheard. Of course I want to understand your views on the matters that concern you guys now, or I'd have simply stopped posting and went to bed(rolling on 22 hours awake now), but it's easier for me to do that when I don't have to close the thread or otherwise.

[Piercing_Blood]

WTH i just noticed they 7295sc now ARE THEY INSANE now im never buying extenders again till its gone down x.x

[Sepheera]

I'm not against the idea of lowering prices to increase interest in purchasing, but with items that last a long time, if they're bought up very quickly and stocked away, users could go months without making purchases in theory, which could be bad.

I'm having some difficulty understanding your logic here.

Let's say we have a veteran player that comes into some extra cash (birthday money etc). They decide that they're going to spend $50 to stock up on a 30 day item that they use regularly, rather than spending $10 every month over five months. OS still ends up getting the same $50 from them regardless of the time frame it came in. (They actually get 120 days worth of interest on $40 that they otherwise wouldn't have had, had the purchases been made monthly.) Additionally, by keeping said item more reasonably priced they're then going to have many more new players buying it to try it out when far fewer would with the higher pricing.

So when every major company allows for percentage fluctuations in their monthly/quarterly/semi annual profit margins, what is it about this scenario that's bad?

PS. This explanation seems even less credible when the price of suits goes down, but the price of enhancement stones goes up.

[zipiouch]

everything ish so expensive now T.T

[Odrioll]

As you say, a 50% extender will remain a 50% extender, but if you simply yell obscenities in someone's ears a good suggestion you have moments later may go unheard.

*Gonna yell obscenities at alden xD*
Well. Anyway I think you understand our point. Even though you can't support us like a player in this matter. Let's hear OS Big Heads now ;_;

WTH i just noticed they 7295sc now ARE THEY INSANE now im never buying extenders again till its gone down x.x

Welcome to Outspark Portal !
Outspark offers free online MMORPG games and multiplayer games. Register for free now and enjoy the virtual playground.
Register Now ! Play for Free ! *Cough Cough Suffocate Cough Die*

[xNimue]

*Gonna yell obscenities at alden xD*
Well. Anyway I think you understand our point. Even though you can't support us like a player in this matter. Let's hear OS Big Heads now ;_;



Welcome to Outspark Portal !
Outspark offers free online MMORPG games and multiplayer games. Register for free now and enjoy the virtual playground.
Register Now ! Play for Free ! *Cough Cough Suffocate Cough Die*

Agreed. I want Outspark staff who actually in charge of the pricing for sparkcash items to post here in the forums. Not the GMs and CLs who most likely don't have influence over the pricing.

[MindSlash]

Guys dun you realise that OS takes advantange of our feelings, I mean, Many people say "I don't quit cause I love this game" So it means youll be still playing and OS does not lose "Users" and obviously SC would not care.I'm not a SC user and I'm not planing to be one. But While ive been playing this game it seems that SC is needed to keep lvling etc...

Another point is that is that OS is a company and a company only looks for profit but these guys are not smartest. A game with many glitches, constant Dced, lag, an insanly amount of gold spammers and now SC prices are raised...Do you really think that SC users (with common sense) will keep buying from Fiesta store?

I know this is a F2P game, but it doesnt have to be bad just, look at PWi.Anyway Idk how OS will manage this, I only hope this game would not become a Free demo over the time.

[kouseketra]

I'm not against the idea of lowering prices to increase interest in purchasing, but with items that last a long time, if they're bought up very quickly and stocked away, users could go months without making purchases in theory, which could be bad.

Whether or not that would in actuality be the case or not I would be wrong in saying either way.

Whether or not players stock up, even with price fluctuations, OS would still receive roughly the same amount of money. If they're saving money and not spending hand over fist, slight shifts in profits shouldn't matter much. Also, not all players would 'stock up', I think logically it would be a small percentage. I know in the past I've attempted to stock up on things like Teva, Extenders, and only managed to stock up on crit suits. Teva, Extenders, War Rants, these kinds of items always end up used and then re-bought.

Honestly, though, I think for the prices of many things now, they should have longer duration. IE the extenders raised by 40% in cost, raise them at least 20-30% in duration. That still gives OS a profit and I think it's something the customers can more easily swallow.

[Jsonthegreat]

Whether or not players stock up, even with price fluctuations, OS would still receive roughly the same amount of money. If they're saving money and not spending hand over fist, slight shifts in profits shouldn't matter much. Also, not all players would 'stock up', I think logically it would be a small percentage. I know in the past I've attempted to stock up on things like Teva, Extenders, and only managed to stock up on crit suits. Teva, Extenders, War Rants, these kinds of items always end up used and then re-bought.

Honestly, though, I think for the prices of many things now, they should have longer duration. IE the extenders raised by 40% in cost, raise them at least 20-30% in duration. That still gives OS a profit and I think it's something the customers can more easily swallow.

Kouse, He is trying to engage you in intelligent conversation so that you will debate him and forget the true factors of why people are upset in Fiesta.

[mighty.king]

Oh wow, you know what, I take back nearly everything I said in my last post in page 7....


For yall who want to leave fiesta, just go right ahead and do that, because OS seems to not care what the user wants or demands. In this case, the unfair logic of this price raise is just ridiculous, personally as far as I know... NOT ONE person have I heard that stocks up on those lusty expensive sc items (teva, extender, stones, rant, etc.), its more like smaller less expensive sc items (pots, charms, suits, rations, etc.).

If this is a game where you HAVE TO buy sc to level...which so far it seems that way... then I better just leave because the way I see it, buying from the outspark store is just a lil thing to make the game more FUN.... but clearly its not FUN to anyone when now you buy an item 40% more of what it used to be.

Basically OS... if you don't make a change soon, you are going to lose a lot of costumers big time.


Meanwhile I'll stay and hope for a change in the near future.. like they always say in the ticket system "we hope to fix this in the near future". If it don't change, I would be better off in a game where $25 gets me way more than 3-4 items from their store.

[Saruin]

I'm definitely quitting.
Good day. :'D

[Jsonthegreat]

I'm definitely quitting.
Good day. :'D

LordAlden and his sanction of love OS no questions asked policies ruined meee ! :-(

[Saruin]

LordAlden and his sanction of love OS no questions asked policies ruined meee ! :-(

-Pats- There, there. :c

[kouseketra]

Kouse, He is trying to engage you in intelligent conversation so that you will debate him and forget the true factors of why people are upset in Fiesta.

He's defending OS, and in his position, he's obligated. In a sense he's playing devil's advocate, and it's fitting, as I suppose multiple sides of this issue not only can, but should be expressed. Instead of just the disgruntled customers and the customers who are affluent, we also have the company's defender.

I just hope someone with some power over the situations reads this and decides to take positive action that'll benefit the customers and not just the business. Fiesta has potential for much longevity in the right hands, I think a lot of people can agree with me on that.