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View Full Version : Freeze...


lalasparke
08-03-2009, 11:40 AM
Location: anywhere
Level of character:1
Name of item with issue or song with issue: all songs
Frequency: 9.5 (On a scale out of 10, 1 being rarely and 10 being always)
Short Description: i will be playig and then all of a sudden it will freeze, i will be able to move my mouse for a few seconds then it will freeze completely and i can't do anything but restart my computer and most the time the screen will be flashig white or black with the game frozen soemtimes all chars but one will dissapear but you can still see the other reflections on the ground usually the music will continue to play for a while and then it will start to skip and then stop i've tried playing about 15 times and everytimes it happened except for one time i was able to get through one song but then it froze during the next....i really need a solution
Screen Shot of Issue:i couldnt get a screenshot because it was frozen

Steps to Reproduce:
Step 1:log in
Step 2:either shop or play game
Step 3:start playing or choosing clothes
Step 4:wait, but continue playing
Step 5:it will freeze...

im starting to get frustrated because i can't lvl because of this issue PLZ PLZ help

sychosis
08-03-2009, 12:29 PM
What are specs of your computer? Sounds like it's struggling to play the game.

lalasparke
08-03-2009, 03:12 PM
lol i dunno ....but i played in a game with you when i froze im not sure if you remember that it was a team thing and i was on ur team when it happened and srry im very computer retarded...

sychosis
08-03-2009, 07:48 PM
Yeah I remember you :P

Hmm. Are you running Windows XP, Vista, or 7?

lalasparke
08-04-2009, 05:49 AM
im runninh windows XP

sychosis
08-04-2009, 07:58 AM
Ok, click the start button, then click "Run." In the little box that appears, type "dxdiag" then click OK. You should see something kind of like this:

http://www.updatexp.com/images/xdiag2lge.gif

On the system tab, copy everything under system information and under the display tab, copy everything under device and drivers. Post what you copy here.

That should be everything required to check if you meet the requirements to play the game.