OS items

[darkest_me]

this is not a RANt but the truth!! why should we keep buying OS items when ,like cookies for example, they are 2hr per item ,server crashes, power outage, isp outage ,lots of legit reasons can knock you out of the game,so why do your OS item clock keep running? it should be set like scrolls ,when you log off they should stop.....please don't give me it's all about the money thing cuz that lame BS...

[spookyiness]

you serious?
cause it sounded a lot like a rant

but yes, when a server crashes without notice due to unforseen curcumstances, they should at least post a notice on the servers 2 hours before it happens so people don't use their cookie charms, it's just common sense right?

but would that really help.. them warning you about things that can't be predicted?
cause people still whine and complain that they used 1h charms when a regular scheduled maintenance comes up, and that DOES give you a warning ahead of time.

when you buy the item, you know full well that it's going to run out weather you are online or not for the duration, because that's how premium items are set up - they don't count down, they have a specific end time, that's the way they are, and that's how they always were, and you clearly knew that, otherwise you wouldn't 'keep buying them' - during major problems, they DO reimburse people and in fact, whole servers, but for unforseen problems that noone can predict, that lasted a whole FOUR MINUTES, just live with it sheesh

[ah_ikeepsitreal]

Looks like a rant to me, then again maybe that's only in my reality, my truth might be a mirage.


that's how premium items are set up - they don't count down, they have a specific end time, that's the way they are, and that's how they always were, and you clearly knew that,


I agree with these statements, especially the part that "you clearly knew that".

[yucina]

Bobbi has came in and totally pwned the OP. :P
Hats off to you hun! I have nothing to say~

[The-Sakura]

Just briefly on the item's times when a server goes down: The timers for the items are based on the servers themselves. So when a server goes down, the "clock" on the timers all FREEZE. IMMEDIATELY. So when the servers are down, NO ONE loses any time on the items they have paid for.

Confirmed by [GM]Cynical.

[LucyLastik]

but yes, when a server crashes without notice due to unforseen curcumstances, they should at least post a notice on the servers 2 hours before it happens so people don't use their cookie charms, it's just common sense right?

Hmm .. so sparkies can now see 2 hours into the future ^^

[numot]

OP has a point. regardless if its unforseeable, thats just the tough luck of running a business. you compensate your customers. Xbox live was down for nearly a day one weekend in december. result: free Xbox live content. if OS gave a **** *** about us, they'd do well to emulate such actions. ANd as far as i see, there was no pwning.

and yes, i know, i never take OS's side.

P.S. nice to see u miss Bobbi

[ahtai]

Easy solution, don't use cookie charm. The 1 hr charm 20% is much lower price and run lower risk like the system don't let you to log in.

If you intend to kill a boss or grind in super red mob, 20 or 40% charm is good enough.

[Dthugtherealist]

I've been compensated a couple times and they gave me a massive compensation well everybody that was using CS items I charmed a couple times and they gave me 3 straight days of charming twice plus gave me back like 6 days so there not that bad.

[Angels]

Hmmm 7 posts.....

*check his previous 7 posts*

Yup, all of em are just complaining. So thats what he must be doing on the forums ^^

On Topic: Sounds like a rant to me, simple solution, don't use charms before maintenance and server crashes cant be nothing done about em so ^^

[ShonenHero]

You can be kicked out of the game for two kinds of reasons: The ones that come from Outspark`s end (Maintenance, they let you know in advance, and server crashes) and the ones that come from your end (Disconnections, power outages, ISP, you name it)

Sadly, nothing can be done if you activated OS items and then got kicked due to a problem in your end, because, ultimately, it was in your end. And if it`s a problem on Outspark`s end, it`s either maintenance, which doesn`t count because you knew it was gonna happen, and server crashes, that, no, nobody can foretell them (Well, my Kadabra can) but as Sakura said: When a server goes down, the timer on the items freezes

As a result, the problem has to be on your end if you lost the temporary items you had activated. They can`t make the cash items the same way as scrolls or buffs, that you can willingly freeze them by logging off: It could be abused, and doesn`t make any sense from a commertial point of view

[bigj3234]

...

but yes, when a server crashes without notice due to unforseen curcumstances, they should at least post a notice on the servers 2 hours before it happens so people don't use their cookie charms, it's just common sense right?

.....


<offtopic>
lmao. I had a customer ask once if the server could send him an email when the server goes down.......
</offtopic>

If they were to act like scrolls, they would have to change the pricing scale. We all know how CS items work. Anyway, OS has compensated us in the past for major issues. But when you get booted for 5 minutes? Go dig through your couch and find a few pennies to make up for it.

[winterreborn]

Lol, usually when something like that does happen OS gives a few day extension like before. =o But only if it's a like emergency maintenance and nobody had an idea of it happening.

[darkest_me]

ok thx for the ones that gave positive info,I did'nt know that when servers went down ,cookies and such freeze,and to the rest you have proven my point in another post I made concerning people that just run their mouth and don't help at all!!!

[darkest_me]

this can be closed ty

[Idnem]

As a result, the problem has to be on your end if you lost the temporary items you had activated. They can`t make the cash items the same way as scrolls or buffs, that you can willingly freeze them by logging off: It could be abused, and doesn`t make any sense from a commertial point of view

When it comes to 1 hour SparkCash buffs I'm gonna have to disagree with the above quote. Because...

ONE: They can make the 1 hour cash items the same as scrolls or buffs, freezing that 1 hour timer would be incredably easy to implement and a bit fair.

TWO: How do you abuse 1 hour buffs? Explain this alittle...im not getting it.

THREE: 100% Customer Satisfaction does make sense in a commertial point of view. It's a 1 hour buff... freezing it because the player needs to log out whenever, and having the buff active when the player is playing actively...seems like 100% logic to me. I don't believe you can get any more common sense than that.

Now 1 day, 7 day, 30 day, and etc items are more reasonable to keep the timers going whether you playing or not. (and priced reasonably for it not to matter aswell)

[fireyair]

OP has a point. regardless if its unforseeable, thats just the tough luck of running a business. you compensate your customers. Xbox live was down for nearly a day one weekend in december. result: free Xbox live content. if OS gave a **** *** about us, they'd do well to emulate such actions. ANd as far as i see, there was no pwning.

and yes, i know, i never take OS's side.

P.S. nice to see u miss Bobbi

Don't start cliaming that OS has never repaid or attempted to do so in response to server outages. 50% EXP, 100% EXP, 50% drop increase: All these were used in attempt to satisfy lost Sparkcash items and general game time. And FYI, these bonuses are really all Sparkcash items.


Peace:cool:

[tempacc]

I believe, somewhere in the Terms of Service, (A legally binding contract that you agree to upon creating your account) it says that OutSpark is not responsible for any items lost due to unforeseen circumstances. This includes, for example, your precious charms that you can't play without.

[fireyair]

I believe, somewhere in the Terms of Service, (A legally binding contract that you agree to upon creating your account) it says that OutSpark is not responsible for any items lost due to unforeseen circumstances. This includes, for example, your precious charms that you can't play without.

Right, but Outspark did previously announce that they will try to compensate for occurrences such as server outages, since they are abrupt, unannounced, and lead to general dissatisfaction that doesn't exactly benefit Outspark.

Peace:cool:

[ShonenHero]

ONE: They can make the 1 hour cash items the same as scrolls or buffs, freezing that 1 hour timer would be incredably easy to implement and a bit fair

Well, the item gives you the bonus for one hour straight, that`s the deal. If you need to go to the bathroom, go before activating the item, or hold it until it expires. Activating a charm is like going to the cinema. Only that instead of watching a movie, you watch your character pwning.

TWO: How do you abuse 1 hour buffs? Explain this alittle...im not getting it.

I know it`s extreme and a "Who the heck would wanna do that?!" situation, but instead of the charm 60 minutes one day, a person could have, say, 10 minutes of charm in six days. To, for example, kill Helga. So you activate a charm, go, kill Helga with your friends, and log off. Repeat for as many days as the charm lasts (I`m using Helga as an example, I don`t remember exactly how much time he took) This way, Outspark lost the money of all the charms that person didn`t use

I know customer satisfaction is very important, and trust me, when this becomes an issue, Outspark will change it. They don`t change it, so I think it`s not really an issue

The OP, as you can see some posts ago, is satisfied, haha~

[Idnem]

Well, the item gives you the bonus for one hour straight, that`s the deal. If you need to go to the bathroom, go before activating the item, or hold it until it expires. Activating a charm is like going to the cinema. Only that instead of watching a movie, you watch your character pwning.

Translation: Activating a charm is like going to the cinema. And it should just be that way, because thats my excuse/opinion/preference/idea for it to be that way. Just because it should be like going to the cinema.

...Yeah thats the only point you just made.



I know it`s extreme and a "Who the heck would wanna do that?!" situation, but instead of the charm 60 minutes one day, a person could have, say, 10 minutes of charm in six days. To, for example, kill Helga. So you activate a charm, go, kill Helga with your friends, and log off. Repeat for as many days as the charm lasts (I`m using Helga as an example, I don`t remember exactly how much time he took) This way, Outspark lost the money of all the charms that person didn`t use

And how could this be called an abuse? Here let me help you with some math.

1 (day) x 60 (minutes) = 60 (minutes)
6 (days) x 10 (minutes) = 60 (minutes)

Nope...still the same ordeal. And from a buyer's prospect, if you could get more USE from your charms ...wouldn't you be more likely to BUY them? Think on this a moment and quit trying to grasp for straws.

I know customer satisfaction is very important, and trust me, when this becomes an issue, Outspark will change it. They don`t change it, so I think it`s not really an issue

The OP, as you can see some posts ago, is satisfied, haha~

So tell me, at what point will you see this thread as "becoming an issue"?

lol?

[fireyair]

Translation: Activating a charm is like going to the cinema. And it should just be that way, because thats my excuse/opinion/preference/idea for it to be that way. Just because it should be like going to the cinema.

...Yeah thats the only point you just made.


I'm afraid you're misunderstanding him.

Fact - Sparkcash items are a temporary, time fixated thing that cannot be deactivated.

Opinion - This is like going to the cinema.

Reasoning: Some things can't just be paused. This game isn't all about making it easier and more fun for YOU.


And how could this be called an abuse? Here let me help you with some math.

1 (day) x 60 (minutes) = 60 (minutes)
6 (days) x 10 (minutes) = 60 (minutes)

Nope...still the same ordeal. And from a buyer's prospect, if you could get more USE from your charms ...wouldn't you be more likely to BUY them? Think on this a moment and quit trying to grasp for straws.

How the heck is OS supposed to make money if people can use one stack of charms (around 1,000 Sparkcash) for, by your logic, two months? When they can use a 30 day mini house for several years? Who's grasping for straws?

So tell me, at what point will you see this thread as "becoming an issue"?

lol?

It will become an issue if more than one person actually quits only due to the fact that the charm timer doesn't pause when logging off.

lol?

Peace:cool:

[djvirulent]

Reasoning: Some things can't just be paused. This game isn't all about making it easier and more fun for YOU.

This game isn't all about making it easier and more fun for YOU.

This game isn't all about making it fun.

This game isn't fun.

Fun little trick from the WoW forums. At any rate I think I figured out what you're trying to say.

[fireyair]

Fun little trick from the WoW forums. At any rate I think I figured out what you're trying to say.

:eek:

Ninja editor!


Peace:cool:

[aptbid2002]

Charmin b@st@rds get what you deserve, lol

[bigj3234]

o.O firey just pwned another thread lol.

I think it would be cool if they made variations of the 1-hour items that will pause the timer when you log off, but would not be practical to do that for the day-delimited items.

[ShonenHero]

Translation: Activating a charm is like going to the cinema. And it should just be that way, because thats my excuse/opinion/preference/idea for it to be that way. Just because it should be like going to the cinema.

...Yeah thats the only point you just made.

Fire already explained this to you, it was just a metaphor for things that can`t be paused

And how could this be called an abuse? Here let me help you with some math.

1 (day) x 60 (minutes) = 60 (minutes)
6 (days) x 10 (minutes) = 60 (minutes)

Nope...still the same ordeal. And from a buyer's prospect, if you could get more USE from your charms ...wouldn't you be more likely to BUY them? Think on this a moment and quit trying to grasp for straws

I assure you, I`m not trying to grasp for straws, the deal with the item is 60 minutes straight. Not 60 minutes divided as many times as you like, even if it is 60 minutes

I know the time is the same, thank you anyways. But my point is, that`s not what they are offering you. You can`t stop the timer, that`s a fact, people already buy the charms as it is

So tell me, at what point will you see this thread as "becoming an issue"?

lol?

When people stop buying charms (Or quit, as Fire said), it will become an issue for Outspark. If it happens, and I don`t think it will

[Idnem]

I'm afraid you're misunderstanding him.

Fact - Sparkcash items are a temporary, time fixated thing that cannot be deactivated.

Opinion - This is like going to the cinema.

Reasoning: Some things can't just be paused. This game isn't all about making it easier and more fun for YOU.

Don't try to turn this into all about ME, because it's not. I'm not misunderstanding him. Re-read his quote, he is saying that things should not change...because things should always stay the same as they are. That's it in a nutshell...now tell me where im wrong?

Im saying things should change for the better, and I have given clear examples as to why.




How the heck is OS supposed to make money if people can use one stack of charms (around 1,000 Sparkcash) for, by your logic, two months? When they can use a 30 day mini house for several years? Who's grasping for straws?

Re-read the ENTIRE thread before you start playing board warrior with me. I gave my opinion on 1 day, 7 day, and 30 day sparkcash items. And its not the same as a 1 hour buff in which im advocating (or supporting the OP's idea on).

Now in response logically to the first part: How the heck is OS supposed to make money if people decide one stack of charms isn't worth it because they "might" get interrupted during gameplay and have a loss spent money?

If you can say that people will "abuse charms and only log on their character to save buffs" then I can just aswell say people will "get tired of wasted money spent and quit buying them".



It will become an issue if more than one person actually quits only due to the fact that the charm timer doesn't pause when logging off.

lol?

Peace:cool:

So it takes more than one person to spark an idea?

lol?

Bye;)

[Idnem]

Fire already explained this to you, it was just a metaphor for things that can`t be paused

My buff scrolls get paused...
I can pause my DVDs...

If you can give Metaphors by saying things can't be paused and USE that as a reason why something shouldn't change.

Then I can give Metaphors by saying things can be paused and USE that as a reason why things should get changed.

Nevertheless, both sides are subjective and doesn't mean anything... that was my point of my reply to you...which Fire jumped in on thinking I didn't have a clue.

I assure you, I`m not trying to grasp for straws, the deal with the item is 60 minutes straight. Not 60 minutes divided as many times as you like, even if it is 60 minutes

I know the time is the same, thank you anyways. But my point is, that`s not what they are offering you. You can`t stop the timer, that`s a fact, people already buy the charms as it is

Great, now what if they CAN stop the timer? That's the question...and the point of this thread. What are the impacts? Consider the benefits? Or the harmful effects?

When people stop buying charms (Or quit, as Fire said), it will become an issue for Outspark. If it happens, and I don`t think it will

No, I don't think people will stop buying charms. That's not the point when looking at it from a business perspective. What you should be contemplating is how to make charms more appealing, even if you get that "small percentage" of people "pausing" them, at the same time more people will be buying them. So what if one person buys them bi-weekly instead of weekly because the buff time saves, when you have three more people buying them just the same cause the item seems more appealing.

Take both sides into consideration.

[darkest_me]

wow I thought this thread would have been closed by now! but yes outspark will never change things to benifit the player as long as the funds are rolling in,that my friends is a fact,but keep in mind,what if evryones dad or mom stopped buying SC for their kids would that make a change? yes it would,, the prices would go up to compensate the loss of funds hence "the american way"thats the way the power company does it ,ur cables company and so many other major corps do,, we have to do 1 of 2 things buy or don't buy .... again thx for the helpful info on page 1