NOT IN OUR SERVICE AREA - read this if you got this message [Archive]

Baktwerel

10-21-2009, 05:44 AM

Okay so lately I've seen like a dozen of threads about this. I just thought if we could sticky it or something, new players might see it too before posting a new thread about the exact same issue again and again. * Edit: Sticky-ed! ;D Cookies for CSR_Circe!

So in case someone registered, downloaded the game and after logging in the game says 'You are not in our servive area' or something like that, it means that you are playing the wrong version of Fiesta.

Outsparks Fiesta is for players from the USA and Canada, and similar to Outspark Gamigo and other companies bought the hosting rights of the game for their areas. In march (2009) an IP-block was introduced in order to keep out European players (and players from the Phlillipines?).

Anyhow if you are from Europe and you got the message, search for Gamigo as you are unfortunately not able to play this version of the game :S

If you are from elsewhere, go to FiestaOnline.net to see which versions are available for the different areas. There are no other legal versions besides Outspark and Gamigo currently.

Here's the official post ('quoted') about the IP block:

EU and Philippine IP block on 03/31/2009 [03.17.09]
Hello Fiesta players,

We would like to inform you of a small change to our terms of service and want to thank you for continuing to enjoy Fiesta and the other great online games available at Outspark.com.

Beginning March 31, 2009, new Outspark accounts created by residents of the European Union and the Philippines will be unable to play Fiesta. European countries affected include Germany, Austria, the Netherlands, Belgium, United Kingdom, Ireland, France, Spain, Portugal, Italy, Poland, Hungary, the Czech Republic, Norway, Sweden, Finland, Denmark, Switzerland and Turkey.

What does this mean? If you reside in one of the aforementioned countries and create an Outspark.com account on or after March 31, 2009, you will be unable to login to Fiesta. You may, however, enjoy other Outspark games.

Please be aware that this change only applies to NEW accounts. Residents of the European Union and the Philippines who created an Outspark account prior to March 31, 2009 will NOT be affected and may continue to enjoy Fiesta when using these accounts.

Thank you,
-Outspark Staff.
Big thanks for Shadowic2 for finding the official post for the thread :3 Cookies for you too ~ ;D

If you are from Europe, registered BEFORE the IP block, you can still play.
If you are from Europe, registered AFTER the IP block and you are still able to play then you are one of the few lucky players who are not affected by the IP block although they should be. Don't worry about it, just enjoy the game ;P

I hope this thread will be helpful/useful for everyone who has this problem.

Baktwerel

10-24-2009, 01:38 PM

codyskates

10-25-2009, 07:00 PM

This isn't a fail thread o.o... it would help lots of foreign people...

Baktwerel

10-25-2009, 08:12 PM

This isn't a fail thread o.o... it would help lots of foreign people...

Thank you ;_; I so hoped this thread wouldn't get forgotten the second time aswell... So thank you for stopping by and commenting.

Almost every 3rd-4th request for help is about this topic and I was already re-quoting myself the idontknowhowmanieth time in order to help, so I believe that this needs more attention. I even wrote the title with capitals in order to be easily seen XP And well a lot of people came here and actually read it -according to the threadviews- and I sure hope that some people found answers for their question before they would open a new thread for it.

It's just...if the thread won't be commented, it'll be forgotten quickly and new people with the same issue won't see it ._.

Anyhow feel free to comment here, just say hi or thank you -if it helped- or anything to keep it alive in order to inform the foreign players.

Thank you ~

codyskates

10-26-2009, 08:39 AM

Well, I'll try to keep this thread alive o.o.. Bump! (:

Baktwerel

10-26-2009, 11:19 AM

Well, I'll try to keep this thread alive o.o.. Bump! (:

hehe thank you :D *slips cookies into your pocket* ;D

CSR_Circe

10-26-2009, 11:30 AM

This thread is now sticky ;)

Baktwerel

10-26-2009, 11:36 AM

This thread is now sticky ;)

Wow thank you very much :,3 *slips cookies into CSR_Circe's pockets too* ;D

Now all I need to find is that notice about the IP ban -which I want to quote in the first post- in case lost players are interested in details like which countries are affected by it.

I hope this thread will be useful for the foreign players :3

Shadowic2

10-26-2009, 11:59 AM

Awesome, thanks for posting this. Hopefully this will help those who are encountering this.

Baktwerel

10-26-2009, 12:12 PM

Awesome, thanks for posting this. Hopefully this will help those who are encountering this.

Yeah, I'm certainly not a big genius but I try to help at the Support threads whenever I can... and this specific 'problem' came up rather often, maybe too often in seperate threads of course... so I thought it might be helpful to let the foreign players know about it before there would be more threads about it :3

But I still can't find that official notice about the IP block XP Could someone help me, please?

Shadowic2

10-26-2009, 12:15 PM

I may have it somewhere, I'll see if I can pull it up for you.

*Edit* Found it.

http://outspark.com/forums/showthread.php?t=156781

Baktwerel

10-26-2009, 12:25 PM

Thank you very much!! I've edited the first post :3 Now it got so much more informative ^w^ *slips lots of cookies into Shadowic2's pockets*

levelup09

10-30-2009, 01:43 AM

uhhh!!.. thats not fair... so if i use my old account.. like the one i created before the year 2009... so meaning, i can play outspark now??

Baktwerel

10-30-2009, 01:48 AM

uhhh!!.. thats not fair... so if i use my old account.. like the one i created before the year 2009... so meaning, i can play outspark now??

This is how things work, fair or not each host company has their own service area where they provide their own version of the game.

If you have an account that was made before the IP block, you should be able to play with it. However you won't be able to play with a new account, but if you already have one it shouldn't matter. :)

The-Sakura

10-30-2009, 06:33 AM

My 2 cents on the topic, the reply I have pre-formatted on the subject, and have been using for ages:

Ok, so, Outspark is one publisher of Fiesta, a game that's created by Ons Ons Soft, a gaming company. Ons Ons soft sells the license to the game in different countries, and Outspark owns it for Canada, Mexico, and the USA.

Other companies own the license for Fiesta is other countries. For example, Gamigo owns the European version. By law/contract, Outspark may not allow people from Europe to connect to their version of Fiesta, and so there is an IP block in place for people from those locations that try to connect. The IP block error message, however, is bugged, and usually shows up as a bunch of symbols.

If you're getting this picture:

http://img194.imageshack.us/img194/2906/errorijf.jpg

Then you can't play Outspark's Fiesta, you need to find a different company to play Fiesta from.

Alternatively, you may play one of our other games, such as Secret of the Solstice.

^_^ Have a nice day!

^_^ Well-written, I like it. Hope it cuts down on the number of people posting about it.

Baktwerel

10-30-2009, 01:14 PM

Oooh nice description there :) Lately a lot of topics appeared about this issue so I thought it would be worth a try to make this topic in order to inform foreign players. I've been quoting myself explaining what it means several times before XD

The-Sakura

10-30-2009, 04:40 PM

Yup, and the way I deal with it is as I said, I have a few preformmated replies (Specifically: Connection to the servers has failed, this one, and Pando media booster) since almost ALL errors are those, and corruption. Which I still need to write.

^_^ I like having them, since it's the same information each time.

andreas66

11-01-2009, 02:19 AM

I'm an European player, and this means i cant play Fiesta?:confused:

The-Sakura

11-01-2009, 02:41 AM

>_< Not from here, no.

You can play any of Outspark's other games, and Gamigo hosts a (VERY) bad version of Fiesta on their servers.

I strongly recommend one of OS's other games...

sacrebleu9

11-02-2009, 11:31 AM

Oooh.. wow. Lucky me >.< my EU country is not listed.

The-Sakura

11-02-2009, 11:41 AM

Gamigo has most of Europe under it's corroded iron fist.

Tu-es francaise?

Baktwerel

11-02-2009, 12:31 PM

And in some rare cases the IP block might not affect people from the listed country -such as myself, I have registered AFTER the IP ban and my country is on the list <.< But I'm glad I'm here, I love this community-

Also don't forget that Europeans who registered BEFORE the IP block can play too.

icemjskye

11-04-2009, 10:26 PM

This is just too bad...

Why ban the Philippines?

The-Sakura

11-05-2009, 08:14 AM

Legal issues- Outspark doesn't want to, but another company owns the rights to the game in the Phillipines, and so by the terms of contracts or another, they aren't allowed to give service to the areas where other companies own the game.

iory09

11-13-2009, 02:35 AM

papanu poh kung download na poh ung Fiesta ko kac ganun ung sinasabi

cream86

11-16-2009, 08:28 AM

Well, it works fine for me and I'm in Thailand at the moment.

blazinguchihacube

11-21-2009, 12:08 AM

"If you are from Europe, registered BEFORE the IP block, you can still play."
Wow lie much? I've been a member since 2007 and I can't play Fiesta.

Baktwerel

11-22-2009, 06:21 AM

"If you are from Europe, registered BEFORE the IP block, you can still play."
Wow lie much? I've been a member since 2007 and I can't play Fiesta.

:O Is that so? Well then it's not a lie but a false information. As far as I know you should be able to play. If you can't play, I have no idea what's wrong with your account.

mattalanz

11-26-2009, 09:34 AM

ths fails =( i got to really high level and now they just basically saying **** off you european<Removed>, we dont like u
(free cookies to everyone at outspark if u undo the IP ban)

Shadowic2

11-26-2009, 10:09 AM

ths fails =( i got to really high level and now they just basically saying **** off you european<Removed>, we dont like u
(free cookies to everyone at outspark if u undo the IP ban)

Please watch your language. Such language is not tolerated on these forums.

The IP block does not apply to those who were playing before the cut-off date.

If you're a European player who used to play on Outspark's Fiesta at one point in time, you should still be able to play if you are still trying to access the game through that account and not a new one.

The IP block was only put in place because of another publisher providing the game in the European area. It is common practice for publishing companies that host the same game to block each-other's target audience so that they can not only respect each other's contractual obligations, but to keep hold of the audience they wish to publish a game for. Due to legal reasons, Outspark cannot take down this IP block, and Gamigo cannot take down theirs.

meantitan

11-27-2009, 12:18 AM

How's about i have someone in the country, which is not in the list, to create the account for me. Then can i play or not ? If my country is in the list, like Philippines ?
Thank you for the information, btw.

fetterchefkoch

12-05-2009, 03:40 AM

You should put it on the beginning of the homepage so everyone can see that they can't play if they don't have an IP from the states... Like me. Well yeah I downloaded it and had to find it out myself I just wasted 30 min of my life downloading a game I can't even play. Well Done!

dawan10

12-05-2009, 07:40 AM

dsdsdsdsdsadsadsad

Baktwerel

12-05-2009, 08:06 AM

@ meantitan: Good question, but if your PC has an IP adress being blocked, you cannot play no matter where the account was created as you can create one from anywhere, even if you cannot play. :S

@ fetter: If I could put the warning/info there, I would, believe me.

@ dawan10: ...huh?

topoda

12-13-2009, 03:13 PM

tone_

12-14-2009, 02:53 PM

Well that sucks. Oh and thx for letting me know prior to registering and downloading AND installing the game...

SweetLavender

12-14-2009, 02:59 PM

Outspark is working on that problem I believe Oo

my question is: why are you registering for a game not in your area when there's already one in your own area?

philidora

12-22-2009, 07:25 AM

well. thanks very much for your help, this thread clarified everything to me. The only thing is, it isn't fair for us europeans to non be able to play this game. Expecially after a 5 hours download.

SweetLavender

12-22-2009, 07:32 AM

the problem is with people who aren't downloading the European version if they live in Europe Oo why spend 5 hours downloading this version when you can download theirs in like 20 minutes? lol. I mean sure we're ahead of them in some things which is obvious since the North American version has been around longer, but who knows, maybe they'll be a better company if they ever catch up ;)

The-Sakura

12-22-2009, 09:30 AM

So the people from Eu /Philippines who currently have an account active (created before the IP block of March) no longer have the ability to create new ones?
I remember a reply in which it was clarified that there was no problem in having multiples accounts:
http://www.outspark.com/forums/showthread.php?t=148101
But with this block no more accounts for us? QQ
(i dun have any idea about if creating new accounts the ip is still the same, just asking ><)

Sorry, no more accounts- It works on an account basis, not an IP basis. (I've confirmed this via experiments)

Outspark is working on that problem I believe Oo

my question is: why are you registering for a game not in your area when there's already one in your own area?

Most people don't realize there's a version in their area. Outspark is (apparently) the most popular version, and they DO advertise a lot more than the other versions.

darcia81

12-23-2009, 04:56 AM

Hello dear Comm.
Sorry for my bad English, I'm from Germany and would like to play Outspark, because Gamigo-Fiesta is terrible buggy and that for a long time.
it's more expensive than OS, and have a poor-quality.. no wonder that there is an IP block.

thank you very much.

Edit: I found a Way to play OS, thx

nemesio93

12-23-2009, 06:24 PM

Well what a great way to shut down Military Dependents. My dad is in the Air Force, I live in Germany and I started playing Fiesta when it first came out in open beta. I see how it is. Now I have plenty of friends who want to play and I do too but I can't because guess what there is an IP block. And I did try Gamigo. The UK server has 5 people max. So doing Kingdom quests is out of the question because the majority of the people are high lvls. Great huh? I love how some games are so supportive of our troops. THUMBS DOWN OUTSPARK!

kakuzukr

12-24-2009, 03:07 AM

Hi! I am Kakuzu I have a problem

what is it? And what I have to do?:confused::confused::confused::confused:

http://i49.tinypic.com/m90m5x.jpg

:confused::confused::confused::confused:

lewah

12-27-2009, 04:10 AM

why is there an IP block for those from europe? i live in england and my friend who i met through roblox told me about this and says its good i sighned up some time last year after seeing a good looking ad :) and have only recently been able to download fully due to rarther rubbish internet conection in my area the account i have now WAS created before the IP block but i cannot use it
why is the IP block there? what have people from europe done to deserve a block? would you lot like it (if any of you play on any of jagex's games) if jagex put an IP block on america for all there games? no probably not so tell me the reasons for this block

an irate player

lewah

12-27-2009, 04:32 AM

i definetly joined before december this year or maybie its when u try to log in... as as i said in my last post my internet is rubbish

lewah

12-27-2009, 04:37 AM

kakuzukr

12-28-2009, 02:27 AM

Then.....
I download the version europa?
Who knows if they hate the Europeans? (AH! I am Italian! XD)
where download the version europa?
Sorry I speak badly the English XD

lewah

12-28-2009, 04:19 AM

the gamigo version has been makeing my computer restart :(
why? its hard to get on and it takes ages for me to log in again :(

silviu18

01-02-2010, 10:50 AM

I have this problem, but i don't know english i'm spanish

silviu18

01-02-2010, 10:53 AM

pls search a ssolution.

pls traduce in spanish...xD

thx

Shadowic2

01-02-2010, 11:04 AM

sry about the tripple posts :(
a few ideas
1 have a warning at the download page warning european users :mad:
2 if you had to add an IP block just next time you do that to a game make sure you have a european version complete and ready to the same standards as the american one :mad:
3 dont do it in the first place :p

Actually, there should be some sort of warning before you download that states that you may not be able to connect to the Outspark servers. Outspark does not block people from downloading the game, just the connection to it.

Outspark has nothing to do with the European version. That version is hosted by a completely different company. Their issues are their own.

As for placing the IP block in the first place, they had to. It is common practice for publishing companies to block out regions when another publishing company pops up. They must do this for legal reasons.

Then.....
I download the version europa?
Who knows if they hate the Europeans? (AH! I am Italian! XD)
where download the version europa?
Sorry I speak badly the English XD

Google Gamigo. They have the version for your area.

the gamigo version has been makeing my computer restart :(
why? its hard to get on and it takes ages for me to log in again :(

If you have an issue with any of Gamigo's games, please refer to their forums or support for help. There is nothing we can do for you on the Outspark forums.

I have this problem, but i don't know english i'm spanish

Please refer to Gamigo for the version of Fiesta for your area.

Please PM me if you need a clearer answer in Spanish.

slipper-thrower

01-06-2010, 04:30 AM

hi, i live in the UK
and the 'you are not in our service area' message pops up then kicks me off the game.
this is kinda annoying cus i really want to check out this game but it means that i'll prob have to play it in German but I can't read German so i'll have to run everything through a translator... >_<
is there any way around this?

grummin

01-06-2010, 11:30 AM

is there any way around this?

Not at this end, no. It's all between you and Gamigo.

Hope that Gamigo has an English-speaking server?

SweetLavender

01-06-2010, 11:45 AM

habhome

01-16-2010, 03:07 PM

Just... Why is there no warning whatsoever? if you can block the IP, then why not check it beforehand?!
Probably mentioned a lot, but it needs to be fixed... It isn't fair for people who doesn't know this. At least WRITE it on the DL page. I actually looked for something like that before downloading, but since there wasn't any such warning I proceeded.

kaiserxxx

01-24-2010, 10:34 AM

Wanted to ask if this IP block affect countries other than the European one and Philippines?I mean I'm from Tunisia (north Africa) so would I get affected or not?In fact I was never able to log on Fiesta from when it first launched,getting the "failed to connect to server" error so I though it was maybe due to an IP-block.

shadowcleaver

01-25-2010, 10:56 AM

i'm from the uk to but thankfully i made an acc a while back o.o although sucky i can't make another acc for storage purposes. 4 iron cases, 2 storage boxes and i'm still running low on space '-'

P.S. is there any way OS could buy the rights for the UK at least. i've double, triple and quadrouple checked and gamigo has no english servers whatsoever

patatoetuna

02-06-2010, 10:56 AM

What is the IP block?

I know 3 people who copuld play this version

angel6m2000

02-08-2010, 08:00 PM

so i looked up my ip address and such and im from the U.S... yet it still says "disconnected from server" everytime i try to play. i just downloaded the game today and am dying to play it since it took so long to download. this box saying this usually comes up after i start the game and can walk around.. then when i click ok it freezes.

any help would be much appreciated.

bugbug

02-20-2010, 05:30 PM

2010.2.20
gamigo europe is blocking all now reguardless of when one registered. They respond tough luck they refuse to allow those outside their service area to access their servers.

the german client has three german and one english server, not sure about the french or spanish clients.

faustabayan

02-27-2010, 04:41 PM

this sucks. -.- why ban fiesta in the ph? im dying to play this game cuz fiesta ph isnt that good T_T

joel_le88

03-02-2010, 01:55 AM

Wierd... i make an acc few week ago.. and why doesnt it work?? its before MARCH

joel_le88

03-02-2010, 01:55 AM

I talking about This ACC!!

Baktwerel

03-02-2010, 03:35 AM

Few week ago, before march? um...The IP ban was introduced in 2009 march, not this year. And anyone can make accounts, but not everyone can play.

If you can play too, you are probably one of those few people from Europe (I guess) who are not affected by the IP block.

joel_le88

03-09-2010, 04:08 AM

ahha 2009 march i read wrong... sorry

aegis321

03-17-2010, 05:44 AM

Advantage : get rid of foreign players

Disadvantage : automatic discrimination of foreign players esp. filipino players ( coz i am a filipino xD )
and plus i can't join my friends who's already playing iFO ( international fiesta online).

i know for myself that i am a good player , i play fair and square , but who am i here to force myself to join those people who doesn't want me at all =))

good evening folks :)

ryusakki

03-27-2010, 07:45 AM

No intention of double posting/self-bumping but... it happened again while was away... but apparently no one likes the idea anyhow as no one commented <_<

If you guys still think it's a fail thread then just let it sink again ._. Thank you anyhow for reading.

I need help, I'm new and when I installed the game appeared the message "you are not in our service area", I'm from Spain, I could help to enter and play??? :confused:

noxasbattle22

03-27-2010, 09:01 AM

i tried to download it after my computer was wiped and my account was made before ip block but i still wouldnt let me play because i was out of service area
will i still be able to play fiesta again?

yoizan

03-27-2010, 07:50 PM

haha, I was going to write a new thread about that problem, but I guess I got answer.
But in that case, I should go out for the european version...

SweetLavender

03-27-2010, 07:53 PM

google up Gamigo Fiesta if you don't know where to look for the EU version

and as for noxas it looks like your account was made after it Oo did you play on another account?

alex283

03-28-2010, 10:32 AM

Thank You for posting this thread it has helped me ALOT with this problem although it was a shame, having to uninstall the version on this one. :( but thank for you helping me!

lafftar

03-30-2010, 10:43 AM

I never have any surveys to do is it bcuz imin nigeria

Baktwerel

03-30-2010, 01:49 PM

@ alex283 : You are welcome, hopefully you will enjoy your own local version of the game :3

@ lafftar : It has nothing to do with the IP block, more like simply because of the fact that Outspark is hosting the game for North America. I am Hungarian and I don't have any free offers or whatsoever either... then again be glad because most of the surveys give you nasty viruses or will spam your phone/e-mail.

lormak

04-04-2010, 01:27 PM

the latin america is part of ip block?

grummin

04-04-2010, 02:09 PM

the latin america is part of ip block?

Beginning March 31, 2009, new Outspark accounts created by residents of the European Union and the Philippines will be unable to play Fiesta. European countries affected include Germany, Austria, the Netherlands, Belgium, United Kingdom, Ireland, France, Spain, Portugal, Italy, Poland, Hungary, the Czech Republic, Norway, Sweden, Finland, Denmark, Switzerland and Turkey.

Unless Latin America is in Europe or the Phillipines, no.

lormak

04-04-2010, 02:13 PM

but mas game not conect to server, way?

ulys.

04-06-2010, 06:19 AM

Well I struggled for hours to download, install the game, get the patches manually and so on to see that :(
Maybe you should clearly say that you can't play the game from Europe so that european don't install it for nothing :)

amami-michiyo

04-10-2010, 09:05 AM

thank you! (man it took me aages to load fiesta and now it tells me i cant use it..... !£&$£%*)

you get the picture.......

handy info though!

xxdarkknight12xx

04-10-2010, 10:23 AM

Apoline and server has error everyone is not in there ***

Kitz_N_Bootz

04-10-2010, 10:24 AM

Apoline just go down ?? Got a bin error then it wont let me log on ? Keeps saying disconnected from server and when screen finally comes up click on it with nothing happening.

xxdarkknight12xx

04-10-2010, 10:26 AM

nobody can join apoline server

grummin

04-10-2010, 12:01 PM

Apoline and server has error everyone is not in there ***

Apoline just go down ?? Got a bin error then it wont let me log on ? Keeps saying disconnected from server and when screen finally comes up click on it with nothing happening.

Soo...you're saying Apoline just went down and started giving people the NOT IN OUR SERVICE AREA message that is this thread's sole purpose for existence? :confused:

jheimzkie

04-11-2010, 09:58 PM

this sucks... fiesta ph is crap, servers are always down...

locodude1234

04-14-2010, 01:37 AM

Baktwerel

04-14-2010, 05:13 AM

*** do i do now i have lost all my characters that spent time and money on?? i have to start from scratch ??? not to mention that the gamigo servers are crap and unpopulated is there any way i can get my characters back. i want a refund !!

How did you lost your characters? You are playing from an IP blocked country but had an active account from before the block? Your characters should be fine then. This forum thread is to inform those who are ip blocked. If you have any other issue, please write a ticket to a CSR.

pen456

04-21-2010, 04:57 AM

can you please give me an accout to lay on cuz i wanna play fiesta online I'm from Philippines

jmriiser1

04-28-2010, 05:00 AM

why the hell did you guys change it. how can i play now i live in norway and downloaded it and created an account yesterday. and im not in the service area. how can i get in there?. plz link me how to do it

jmriiser1

04-28-2010, 05:02 AM

plz help me

grummin

05-02-2010, 01:47 AM

can you please give me an accout to lay on cuz i wanna play fiesta online I'm from Philippines

Er...so, you want someone to give you an account, which is account sharing/trading and a bannable offense, so you can play for a day or so before the account gets banned? :confused:

And asking someone to commit a bannable offense for you, in the forums of the company that would do the banning? Brilliant...

how can i get in there?. plz link me how to do it

You can't get in. Read the first post in the thread, it explains all that. Look up your local version, and good luck.

keeper0flight

05-04-2010, 09:26 PM

invictus_solaris

05-05-2010, 12:41 PM

arggh I hope I read this before I downloaded the game... thanks anyway! >_<

racegirl1985

05-05-2010, 01:33 PM

I wanted to play this game but as what you guys already said.. this game's ban IP so mine was banned. Is this a private game? I thought it's free to play.. Banning IP.. *sigh* Hope you got money from banning players LOL...

They have to IP-Block since other companies host for different countries. If you are from EU you need to go to Gamigo's version of Fiesta.

pandaandpenguin

05-15-2010, 05:43 AM

so i'm from Philippines and i'm new, so that means i cannot play fiesta
yes or no?

pandaandpenguin

05-15-2010, 05:44 AM

They have to IP-Block since other companies host for different countries. If you are from EU you need to go to Gamigo's version of Fiesta.

what about from philippines

grummin

05-15-2010, 01:07 PM

what about from philippines

The Phillipines has their own company hosting Fiesta, so yes there's an IP block.

nobibanani

05-23-2010, 06:04 AM

crystalmarionette

05-27-2010, 09:22 AM

Ok, so Im from Canada, and Ive been a member for a few months already, but its not letting me play either. Why not?

laxi300

05-29-2010, 04:16 AM

I use a wireless internet, but it says im from another place, thats why i cant play. help please?

killerjul01

05-31-2010, 03:55 AM

Ohhh my god, Fiesta Online now Down.................. Can i play this? `cos i want Fiesta!! Please help!!!

racegirl1985

05-31-2010, 10:31 AM

hey,, im from philippines, and now im playing fiesta.. but now my friend tried to install the game and it has an error like this "You are not in our servive area". what does this mean? we're on the same country (philippines) yet he cant play fiesta. some1 help me pls..

Because your friend made an account AFTER the IP-Block so he can't play.

Ok, so Im from Canada, and Ive been a member for a few months already, but its not letting me play either. Why not?

I would suggest to sent in a ticket to the CSR. Support > faq > Contact a CSR.

I use a wireless internet, but it says im from another place, thats why i cant play. help please?

You mean service area I think and that means you can't play this version, you need to find your own version for your area.

Ohhh my god, Fiesta Online now Down.................. Can i play this? `cos i want Fiesta!! Please help!!!

If you get the not in our service area message you can't play this version.

callumjonesfam

06-20-2010, 12:10 AM

the game took ages to get.
;_: and i cant play it
i even turned my firewall off for nearly 7 hours.

D:<

welshman

06-21-2010, 12:50 PM

funny thing is ive been a member since july 11 2008 and i still cant play :)

gamigo version it is for me then

oh and look on the left
<<<< join date dec 1969 lol ***!!!???!!

boochug25

07-05-2010, 03:09 AM

im a player from the Philippines..it means i cant play this because of IP ban of the country? is there another way i could play this one?

racegirl1985

07-05-2010, 08:05 AM

im a player from the Philippines..it means i cant play this because of IP ban of the country? is there another way i could play this one?

You can only play the Philippines version of Fiesta.

ouch.decimo

07-14-2010, 07:43 AM

racegirl1985

07-16-2010, 08:14 AM

there's no more Fiesta PH.. (as far as the news is true)
that's the reason why me and my friends decided to play Outspark Fiesta..
My problem is that I can't play the game while my friend can..
and we are in the same country..

Is Philippines still in the IP Ban? even if there's no more Fiesta Philippines?

Philippines will stay IP-Blocked till the license is expired. I don't know till what date they had it but you can't do anything but wait. And your friend is most likely using an account from before the IP-Block started.

x-master_elle-x

07-31-2010, 04:13 AM

Um, I'm not A genius at stuff like this, so may I ask:
I'm from the philippines, and I already downloaded the whole game in this site. I went to gameclub already(its for philippines). And I'm kind of wondering, do I have to download the WHOLE THING all over again, or should I just download the patch only? there were 3 options: download for free, cumulative patch, and manual patch. I don't know, I'm a newbie at games and stuff, but I've played games like this bfor. please help!

racegirl1985

07-31-2010, 04:48 AM

x-master_elle-x

07-31-2010, 05:40 AM

You can't play this version currently so downloading here is useless.

no, I'm talking about the version for philippines. I went to gameclub, where the version for the philippines is available. I saw 3 options: manual patch, cumulative patch, and the free download(which I percieved as downloading everything again). I was wondering if I should just download the patch only, like just change the patch (I think this is not possible, but still just to make sure) OR uninstall the one I downloaded here and download the game all over again in the other site. sorry if u misunderstood.:( But If u really understood, sorry if I misunderstood in advance.:(

pacifier127

08-17-2010, 04:02 PM

i dont understand this, i recently downloaded this game and my brother can play it fine on his laptop but i get the " not in our service area" what do i do!

oh and im in the uk.

cyanidex

08-21-2010, 04:04 PM

I wanted to download a game to keep me occupied while I was on holiday, I've just spent about 3 hours downloading this and it tells me I can't play it?! Unbelieveable.

I don't remember seeing anything on the website saying 'Do not download if you're in Europe or had an account before this date' or whatever the issues are

It's a good job I'm still relatively interested and need something to play or I'd just uninstall and walk away.

Joji-chan-sama

08-30-2010, 04:42 PM

I made an account at exactly December 01, 2007 and I decided to play Fiesta just yesterday. However, when I accessed the game it still says that I'm not in their service area. Is there anyway to fix this problem? I want to play in the North American server because even though we have our own Fiesta, no one plays the here. =w=

Gnocide

08-30-2010, 04:50 PM

Nope, you cannot do so.. Since you created that account in late 2007 you still would have been able to play NA Fiesta here but you have been inactive for 3 years almost? So therefore any priveleges you would of had of playing have been decimated, stripped, annihilated, obliterated, destroyed, demolished.

Baktwerel

08-31-2010, 06:58 AM

@ Joji: This is the first time that I see someone who registered way before but still can't play. In your special case I would submit a ticket. Who knows, maybe you can eventually play this version. We can't know until you have tried :o Good Luck!

sapphirelove

09-30-2010, 02:42 PM

i used to play during the beta and abit after im from europe, UK actually and my account was deleted after about 2 months of inactivity [School] and well that was bad but i thought whenever i had time i'd just remake my account and i did in early 2009 then when the time came and the new rules were in place my account did not work and as i gave up it was again deleted after so so time i really find these games to be tiring because of silly terrtorial things

Its late posting this i know but i DID send in a ticket at the time and i just got the "your not in our service area" so i tryed again with a ticket and got the same awnser whats the use of sending people to send tickets if its not helping at all?

EDIT: This is my third account

sapphirelove

09-30-2010, 03:22 PM

Outspark is working on that problem I believe Oo

my question is: why are you registering for a game not in your area when there's already one in your own area?

This could sound intimidating but i cant help it, i've been reading through afew pages of comments and have come to this conclusion:

What do you guys not get when some people say there version is beyond horrible?

I dont see any real awnsers for people who had accounts before the IP block and is still being blocked...is there truly no hope?

hardztyle

10-01-2010, 06:01 AM

So 'Fiesta' will NEVER! work for me?

danieldani

10-22-2010, 07:55 AM

I just dont get it. Im out of the service area and im in london???

racegirl1985

10-22-2010, 10:10 AM

I just dont get it. Im out of the service area and im in london???

This is the America version of Fiesta, for the European version google Gamigo.

druggedkiller

10-23-2010, 02:22 AM

well, I jsut wanted to ask, why can't someone then jsut fix the problem ? I know there is loads of hackers in the world, maybe you could ask someone to help out.

Also, is the European fiesta is the same as American, or is it totally different as like the maps and stuff like that ?

vinny_g

11-01-2010, 10:49 AM

lame so i can't play this game with my friends in America, well im gona try a few proxys and hide my ip clients

racegirl1985

11-01-2010, 12:23 PM

lame so i can't play this game with my friends in America, well im gona try a few proxys and hide my ip clients

Not sure but that might be banneble so you could just be wasting your time especially after you posted that you would do that.

jes10

11-04-2010, 01:15 PM

so there isnt any option to get a new account???
im a spanish player and 2 of my friends wana join me at fiesta, there is a wat for them to get in the game???
oh and thx a lot for the information :)

robbiedean1994

11-05-2010, 02:42 AM

im from south yorksire can i not play this game??

Baktwerel

11-05-2010, 04:02 AM

@ Jes10: I'm not sure, some of the supposedly IP banned countries can still bypass the IP ban. If your friends have the time, it can be worth downloading Outspark's Fiesta Online and see if it lets them play or not. If it will say 'not in our service area' I'm afraid we can't help you guys. But until you see that message, I believe it's worth trying :) Good luck!

@ Robbiedean1994: I think you can play the European Version, but you may also try to join this one. As mentioned above, until you get that dreaded message, it is possible. But for most European countries Gamigo is hosting Fiesta Online, and not Outspark. Good luck!

russell227001

01-10-2011, 02:14 AM

Ummm i'm from the philippines and the philippines server for fiesta was already shut down...i'm wondering if i could already be able to play here since the server for our country was shut down..

tiiusku

01-19-2011, 03:07 AM

feels weird i'm from eu and still i can play but i have been registered since 2007

desires04

01-24-2011, 10:00 AM

I have this problem and I just installed it. I am from EU France. So I guess I go to Gamigo.

oase4

01-25-2011, 12:08 AM

This sucks... I registered in 2007 and im from europe and i can still not play.. -.-

matt55512

01-25-2011, 08:36 PM

well i have a question i hvae been playing the game for like the past 2 -3 weeks now all of a sudden i have been getting "Authentication Failed" message...can someone help me i really wanna play

Baktwerel

01-26-2011, 05:09 AM

@ oase4: The account you currently commented on was registered last year. From that account, if you are from an IP blocked country, you can't play. If you can however log into your 2007 account, you should be able to play just fine.

@matt55512: The Authentication Failed message usually appears when you want to switch servers. For any other case I am not sure what the solution would be. I'd try to reinstal Fiesta and see if it happens again. If you absolutely can't play even after that, you should send a ticket to a CSR.

MornigStar

01-26-2011, 07:34 PM

almighty google helped me alot getting in the
Chinese Shine Online & Korean Fiesta Online version.^^

there is no mountain high enough, no wall to thick, no ocean too deep
to stop me from gettin what i want lol

( i just dont understand what they are talking about 24/7...
but after some time i found some nice ppl there too)

angeloxdemon

03-30-2011, 07:19 AM

i have this prob and i hate it

so now i need to download the gamingo version ?? :(

dragonasking1993

04-06-2011, 03:14 AM

will they ever let new people from britain join because i find this not fair to people who want to play fiesta

Baktwerel

04-06-2011, 03:45 AM

@ anheloxdemon: I'm afraid you have to if you got that error

@ dragonasking1993: It is because European countries have their own licensed version and the host (Gamigo) has the right to host that version for them, while this version (Outspark) only has the right to host the game for North America. Some European countries can still play there, they are simply unaffected by the IP block or simply aren't licensed for the European version, Germany and the UK however are strongly protected IP wise. So I'm afraid this cannot be helped :S As much as OS wouldn't mind you guys playing this version, their contract does not allow them to lift the IP block I assume.

partanen_

04-19-2011, 12:57 PM

I understand all of this but one thing I don't. I invited 2 of my friends to play this version, the US version of Fiesta, which I play as well. My friend A was able to login to the game without receiving this "not in our service area" error message, but my friend B got this error. oh and we are all from Finland. so why didn't the IP block happen to my friend A but only friend B? for me it's working cuz I've been playing since year 2008 or 2009. and they both created their accounts on 19.4.2011.

[so what is the problem?]edit: I thought about this case with my other friend and we thought, that can it be that my friend A's 3G modem is at fault for giving her the ability to access the US server from Finland? Are these 3G modem internet dongles able to avoid this IP block?

ideepthroat

05-30-2011, 04:34 AM

Id like to play with a friend from thailand thanks too silly ideas it is not possible...

SeanSpark

05-30-2011, 04:35 AM

Please do not necro-post.

drkross89

06-14-2011, 04:02 AM

The big plus would mean less lag for EU and Philippine players. What I would like to know is this, I have a few friends from the US that wants to play this game, can I get in touch with them via the EU client?

SeanSpark

06-14-2011, 04:26 AM

dot dot dot

Baktwerel

06-25-2011, 12:39 PM

I just noticed the new responses (a bit late).

@ partanen_ : I'm not sure, I think their country is blocked in general but may be bypassed. For example Hungary is also supposedly a blocked country but until now I've seen many people register and play from that country without issues. Then again there might be Hungarians who can't enter the game due to the IP block, I am not sure why this happens. If you haven't resolved this issue with friend B, I suggest him/her to send a ticket about this.

@SeanSpark: This thread can't really get necrod as it is stickied for all the people with this issue, whenever they encounter it.

@drkross89: You must be confusing something there. US players can play this version. This version is hosted for them by Outspark. The EU version is hosted by Gamigo. These are two completely different clients with different servers, updates, level caps, etc. There is absolutely no way for in game connection between the two clients. The EU client is for the EU game and the US client for the US game. Sorry :s

moin09

07-03-2011, 07:14 AM

so, i cant play?
am from germany

SeanSpark

07-03-2011, 07:19 AM

so, i cant play?
am from germany
Indeed.
The first post would have told you this.

@SeanSpark: This thread can't really get necrod as it is stickied for all the people with this issue, whenever they encounter it.
Ahh yes, I apologise, It was probably 5am in the morning. xD

isak1995

07-20-2011, 03:06 PM

I live in Texas but still cant play D:

SeanSpark

07-20-2011, 03:10 PM

I live in Texas but still cant play D:
Saw that thread recently, you should contact a CSR about that*, texas is a US state, so you shouldn't be getting this. *Link is in my siggy below.

newtonl14

07-24-2011, 04:10 AM

Thank you so so much i think this games amazing and i played it before all the server changes n whatnot n when it said i couldnt play i was like "NOOOOOOOOOO" :P i spent a lot of time playin before my pc decided to get attacked (viruses, trojan horses, the lot). so thank you for this great piece of info.

avgost_

08-02-2011, 12:59 PM

Are the european players still not available to play? I guess i am from the lucky. I am from bulgaria, europe and play w/o problems as like all my frs. None from bulgaria got ip block. I this they removed it since they added mobile payment for bulgaria. Why they should add blocked country!?

Baktwerel

08-02-2011, 01:53 PM

@ SeanSpark: It's ok, I perfectly know what silly stuff people can write at 5 am XD *is a late night owl too*

@ isak1995: I hope you could discuss this issue with the CSR and get a solution.

@ newtonl14: You are welcome. I'm glad you have found the answers to your questions here.

@ avgost_: Some European countries are not affected by the IP block (or just partially affected), despite being on the blocked countries list. My country Hungary doesn't seem to be affected either and I met many Hungarian players who registered and played without an issue. Other than us I only know of the Netherlands being ignored by the block - and possibly Bulgaria now too. No idea about the payment thingy -it could be unrelated to OS-.

jannr

08-08-2011, 06:20 AM

can i still not play this version of fiesta?? I'm from the Philippines and fiesta online here has already been dead ages ago,, please help,,

jann

myrtanakingdom

08-08-2011, 07:37 AM

can i still not play this version of fiesta?? I'm from the Philippines and fiesta online here has already been dead ages ago,, please help,,

jann

Well there is a way somehow i dont know if it works but someone should try xD
NOTICE: before doing that u should log on with your e-mail and password!!! its very important.
Press Start go where says "Run" (for w7 or vista) write regedit. A new windows will switch out, in english called Registry Editor, well now open HKEY_LOCAL_MACHINE, some new folder will apear ignore them, just open the Software one.Search for Outspark.com open the subfolder and then go to Fiesta.Done this just look what that folder contains, search the login_ip file and open it, you will see an ip,if i´m not wrong that ip its of the computer where u made your account i guess, just change that ip by another one, one of the U.S or another country that its not affected by the ip block. What i mentioned earlier its not 100% guaranteed its just a lame trick that may work, so don´t flame xD.

jannr

08-08-2011, 07:44 AM

Thanks,, I'll try that one,,

kasuko19

09-09-2011, 05:24 PM

staarsv

01-01-2012, 05:03 PM

After waiting two hours for the game is downloaded... I find that my IP is blocked because i'm SPANISH Do not I play this game ever? Oh well, perfect!
Un saludo desde Europa ;)

lolbeer

01-02-2012, 10:26 AM

Test post to see my Join Date and if I'm legible of playing.

imallhis

02-09-2012, 03:43 PM

CSR_Circe

02-09-2012, 04:04 PM

why the hell have i been sent an email to join the fiesta web game if im out the service area ffs if its browser shouldnt everyone be able to play and surely outspark knows which IP addresses are outside the area so why get ppls hopes up of being able to play the stupid games ffs sort ya crew out outspark

It is a fine line when sending out emails to invite players or former players to check out a new game or feature, especially when one developer has some geographic restrictions. We chose to send the emails to all eligible players because there are a good many former players who are "grandfathered" in. This means that the account was "in before the lock" so to speak. We don't have an easy way of isolating those accounts from others, and so we chose to send it to all.

If you do not want to receive emails for Fiesta, you can change that setting in your Settings:
http://outspark.com/profile/notifications

Sharess

05-15-2012, 06:45 PM

Which countries are eligible to play on Outspark Fiesta? I have been seeing a big increase of outsiders swarming the game. Oo

EDIT:(What happened to my original profile?)

CSR_Circe

05-15-2012, 07:01 PM

Which countries are eligible to play on Outspark Fiesta? I have been seeing a big increase of outsiders swarming the game. Oo

We have a lot of new players, if that is what you mean by "outsiders"? This is not a private club, we welcome new players to our games and our community. Its how a game grows. ;)

EDIT:(What happened to my original profile?)

Not sure what you mean by "profile"; you appear to be logged in via your Fiesta Social account. Please log out of Outspark AND Facebook, and then log back in to Outspark on your other account.