View Full Version : Voice from the Community
SawyerAshfire
03-31-2010, 08:14 PM
The forums as I was told, and I quote, contains "sections for troubleshooting, player feedback and every sort of criticism" -GM Phibes" The general discussion section seems like no better place for a generally related discussion regarding the current state and future outlook for SoS. Solstice has been my home and passion for the last 2.5 years and I am speaking out not out of anger but out of frustration and sadness. I fear even posting anything and voicing an opinion will end in missery and for a player to feel like they have no voice in the community is a sad day indeed.
What I say is not out of harshness, but out of constructive criticism and therefore there should be no need for flames, spam, or banishment. I will repeat here what I had posted this morning and in another place earlier today in the good faith that someone will respond in a constructive manner. I remember how thriving and exciting the game used to be and now every town I warp into is like a ghost town. 90% of the veteran players have either left out of frustration, left out of boredem, or been banned following an exploit they felt would get someone's attention that something was very very wrong. I'm not validating that anything some of these people did was right, but I feel as though many are taking things too far.
Solstice is an amazing game that really just needs more attention from the right people. I don't see the strategy in releasing a new game when this one needs so much love and attention other than sending the message 'sorry kids, we gave up.' If something isn't working maybe thats the opportunity to sit down with the players and find out WHY. I understand that there are select GMs who do pay close attention to the forums and try to answer all our questions regarding content, updates, glitches, etc. but that doesn't fix the problem. Events are slim to none or are short and boring. I'm sorry guys but 5 minutes of Follow the White Rabbit or 2 minutes of 'Find Bondo' is not going to cut it. There I remember when there were events on a daily basis multiple times a day. I would rush home from class or work just in time to participate and loved it. But now, there is little to do in game other than grind since any quest worth doing stops at level 81, sorry guys but I'm not gonna do a level 102 quest if all it gives me is an item for a house I don't even have. What ever happened to increasing the guild sizes or activating guild skills? Why does it feel like no one cares anymore? I'm disappointed in those who don't seem to be listening to us and why improvements have not been made. I love this game but because of how empty towns have been and how many of my friends have left, I barely feel like there is a reason to log in anymore.
Why can't players and staff members sit down and collaborate? Its worked in the past, the Solstice Council proved to be amazing in giving one on one feedback from multiple perspectives in the game, however that too was placed on the backburner and our voices were lost again. I want to see more amazing things for this game and I wish we would be allowed to help make that vision come true.
How can we remaining players contribute? How can we bring back a thriving community? What can we do to help you help us?
VampireMelody
03-31-2010, 08:22 PM
Oh wow looks like a lot has been happening since I've been on a break.
I hope all is resolved though. I was considering coming back around the summer.
~VM
SawyerAshfire
03-31-2010, 08:26 PM
I would love for you to come back Vampeh! We miss you and many old school players have left. I am hoping that the remaining ones can help to improve the community and convince players who have quit to come back and start over fresh.
GM_RoboPanda
03-31-2010, 08:26 PM
I have placed many stickies in the feedback (http://www.outspark.com/forums/showthread.php?t=245206) and suggestion (http://www.outspark.com/forums/showthread.php?t=245406)threads asking for player input. I have recieved little to no responses on these threads. Please be sure you submit ideas before creating threads stating that there is nothing to do and we do not listen to input.
We do listen, but in order to make the game what you, the community, want it to be you need to feed us suggestions and not "I'm bored, things are not going the way the should, flame the game" threads.
Often times, my self, Bondo, Phibes, Murdock, and others, have said we will listen to player input and constructive criticism but often what we end up getting are mean, harsh, unruly general complaints, or requests which are too unrealistic (ex. free perm items or a "quick" programming fix. We as a publisher, are unable, by law in most cases, to alter any programing, no matter how "quick" a fix may be)
An open dialogue between two parties must be calm, grounded, and have a realistic goal. As of late, I have seen none of these three aspects of open dialogue in any forum or in-game discussion.
Thank you.
SawyerAshfire
03-31-2010, 08:38 PM
Thats the thing though, my intention is not to flame the game. If that was my intent I would have said my piece and left ages ago. The fact of the matter is I am still here and still fighting for a better community. Maybe the feedback that is being asked for isn't the feedback that should be collected at that time. I posted this here because I wanted it to be seen and considered. I honestly feel like we are not heard or listened to because threads or comments with valid points from frustrated players are being deleted or disregarded and one on one contact with staff members such as yourself is not always available. I realize that you all are very busy and have a lot to deal with, but when players no longer feel like they are 1) able to communicate with their GMs and CSRs and 2) feel like their problems in game don't matter then there is resentment and dispair within the community towards the game itself.
kenny162007
03-31-2010, 08:42 PM
@RoboPanda
Did you read her post completely before you replied?
She wasn't flaming, her post was more like a cry for help from the game, from the community.
And if you actually pay attention to the posts you can see suggestions within it:
-Longer events that occur more often.
-More Higher lvl quests.
And your stickies in the feedback/suggestion area were asking about events that had already happened or didn't really explain what you wanted. How can we give feedback when we really don't know what you want to hear from us?
Try explaining the event in detail before you ask "How do you like it?" or "How can we improve it?"
EDIT: I'm not trying to sound rude, but i felt like you were attacking her thread without even listening to what she said.
I want to come back to this game, i wouldn't be browsing the forums if i didn't, but if this is the attitude the newer GMs have about the game.... What is there to come back to?
~hugs Saw~ I miss ya!!
-Ala
EDIT AGAIN: just to be clear, Panda edited his original post, he said she was flaming at first
momo79
03-31-2010, 09:26 PM
[QUOTE=kenny162007;3056295]@RoboPanda
Did you read her post completely before you replied?
She wasn't flaming, her post was more like a cry for help from the game, from the community.
And if you actually pay attention to the posts you can see suggestions within it:
-Longer events that occur more often.
-More Higher lvl quests.
~~~ uh... i really dont mean to be hateful here ala... but did u read HIS post fully. he nvr said that sawyer was flaming. i think everyone can see its a cry for help.. even the GMs =) and what i get from robo's post was also a cry for help. honestly i feel that the current relationship between GMs and player is severly lacking. neither side is to blame for this mess. what i do see tho.... GMs actually trying to fix that and players slamming them left and right. it seems alot of ppl cant let go of the past. i wont mention names... but plz stop compairing the new GMs to those of the past. everyone is different and should be treated as such. there are alot of hard feelings floating around the community and its time to bury them and start fresh.
with that being said.... my suggestion to the GM team would start with having council meetings again. i have alot of players approach me with ideas/feedback to express at those meetings and all i can tell them is that we currently dont have any planned. i try to direct them to the forums but most wont have anything to do with it lol. suggestion #2... bugs bugs bugs... get them fixed, 2 reasons y... 1) the vets in the game will see ur trying to work on things and 2) it just looks bad to new players to hear abt bugs that are 2.5 yrs old and are still there o_o i cant stress enough how the little things can bring abt the biggest change =) and i know that these have to be brought to DnC ... but seriously those bugs need to be pushed in their faces til they are fixed lol =)
meh thats all i feel like discussing atm. keep up the good work guys! and lets bring everyone together again <3
dj78x
03-31-2010, 09:26 PM
Well sawyer i have been here a long time too. With that said all things come to an end.
I think alot of sos players will be moving to erebus. I myself will be playing mostly on erebus. Will log on to sos once in awhile still, as i have always done.
Erebus is like sos + diabloe. Thats how i like to describe it atm.
Sos has been pretty fun though, up until recently with lack of updates from the developers.
GM_RoboPanda
03-31-2010, 09:36 PM
dj78x and momo79 have hit the nail on the head.
We would love nothing more than to see at least major bugs in the game fixed, gone for good. The trouble lies in that the developer, DNC, is the only one that can change game content, add/alter/remove anything. OS can not change any code, create a program, or inter-fear with the programing of the game in any way. Not because OS does not have the resources, but because OS legally can not make changes. These bugs that have been ongoing have been addressed to the developer, and it is up to the developer to fix them. We are not passing the buck, we literally can not do any coding changes to anything.
SawyerAshfire
03-31-2010, 09:40 PM
We do listen, but in order to make the game what you, the community, want it to be you need to feed us suggestions and not "I'm bored, things are not going the way the should, flame the game" threads.
Often times, my self, Bondo, Phibes, Murdock, and others, have said we will listen to player input and constructive criticism but often what we end up getting are mean, harsh, unruly general complaints, or requests which are too unrealistic (ex. free perm items or a "quick" programming fix. We as a publisher, are unable, by law in most cases, to alter any programing, no matter how "quick" a fix may be)
An open dialogue between two parties must be calm, grounded, and have a realistic goal. As of late, I have seen none of these three aspects of open dialogue in any forum or in-game discussion.
Thank you.
While I can admit that there have been players who have not helped the communication process either by spamming the want for free items and what not or other players who have approached staff members out of anger because of a certain situation, but there ARE those of us who want to make changes happe. People are wanting to ask real and legitimate questions and have good 'calm' conversations but when are we given the chance? GM podiums are bound to be all the same, people spamming or requesting perms, candy, xens, etc. so events like that are not ideal. Other than Solstice Council meetings when have GMs ever sat down with players one on one and really discussed the issues at hand?
[QUOTE=kenny162007;3056295]@RoboPanda
Did you read her post completely before you replied?
She wasn't flaming, her post was more like a cry for help from the game, from the community.
And if you actually pay attention to the posts you can see suggestions within it:
-Longer events that occur more often.
-More Higher lvl quests.
~~~ uh... i really dont mean to be hateful here ala... but did u read HIS post fully. he nvr said that sawyer was flaming. i think everyone can see its a cry for help.. even the GMs =) and what i get from robo's post was also a cry for help. honestly i feel that the current relationship between GMs and player is severly lacking. neither side is to blame for this mess. what i do see tho.... GMs actually trying to fix that and players slamming them left and right. it seems alot of ppl cant let go of the past. i wont mention names... but plz stop compairing the new GMs to those of the past. everyone is different and should be treated as such. there are alot of hard feelings floating around the community and its time to bury them and start fresh.
with that being said.... my suggestion to the GM team would start with having council meetings again. i have alot of players approach me with ideas/feedback to express at those meetings and all i can tell them is that we currently dont have any planned. i try to direct them to the forums but most wont have anything to do with it lol. suggestion #2... bugs bugs bugs... get them fixed, 2 reasons y... 1) the vets in the game will see ur trying to work on things and 2) it just looks bad to new players to hear abt bugs that are 2.5 yrs old and are still there o_o i cant stress enough how the little things can bring abt the biggest change =) and i know that these have to be brought to DnC ... but seriously those bugs need to be pushed in their faces til they are fixed lol =)
meh thats all i feel like discussing atm. keep up the good work guys! and lets bring everyone together again <3
The post was changed like three times momo, but regardless I agree that we need to have Council meetings again because I think many players feel like they can't approach the GMs with their feedback and having the council is a good way to pass that information back and forth.
SawyerAshfire
03-31-2010, 09:43 PM
dj78x and momo79 have hit the nail on the head.
We would love nothing more than to see at least major bugs in the game fixed, gone for good. The trouble lies in that the developer, DNC, is the only one that can change game content, add/alter/remove anything. OS can not change any code, create a program, or inter-fear with the programing of the game in any way. Not because OS does not have the resources, but because OS legally can not make changes. These bugs that have been ongoing have been addressed to the developer, and it is up to the developer to fix them. We are not passing the buck, we literally can not do any coding changes to anything.
Its not about the bugs and glitches thats what is not understood. The lack of events, new quests or at least ideas for new quests do not pertain to people taking advantage of duplication glitches. OS may not be able to change the coding for quests and what not without DnC permission, but that doesn't mean that they cannot sit down with players and receive information about what we would like to see improved or content that would be great to add in the future. Trust me man, I know how the process works as Murdock has explained it to me many times and I understand the paitence and strain it has on the staff.
Daft_Brat
03-31-2010, 09:52 PM
Lol, just gotta say, there is no council anymore. The only active people on council are Anime, Magus, and I. Active as in we actually play. The rest either retired or were banned. If council is to come back then there needs to be a better choice of players.
GM_RoboPanda
03-31-2010, 09:55 PM
One major issue with having a council is the favoritism issue. Players outside the council will see favoritism. I can see the forums now, "Why are the GMs spending time with them and not us?", "What are they really talking about?" "I bet they are giving them mounts and perm items!". Mistrust would run rampant, as it had before. There is no fair way to create a council, unless, it was a rotating seat (new people every week). This would be a logistical nightmare.
A second issue with a council is the tangling of information. If one person in that council were to misinterpret information and told others incorrect info, we would have a major rumor mil. The open channels would turn into a he said/she said shouting match.
Another issue with the council is that players may expect the GMs to speak everything they know. Sometimes we can not comment on something because it:
1) Would put a plan or idea into jeopardy.
2) We really do not know what is going on. As I have said, we are at the mercy of the developers in many situations. Sometimes they change their mind in mid flow. So if we tell you something that will happen and the developer changes their mind, we have to end up pushing the "will" to a "maybe" and change the date. Then we are seen as liars. (This is why we will try and never announce a release date for something).
SawyerAshfire
03-31-2010, 09:56 PM
Lol, just gotta say, there is no council anymore. The only active people on council are Anime, Magus, and I. Active as in we actually play. The rest either retired or were banned. If council is to come back then there needs to be a better choice of players.
._. ummm I'm still here. I log in daily and am semi-active leveling a rogue when I'm not studying. School comes first.
Daft_Brat
03-31-2010, 10:02 PM
One major issue with having a council is the favoritism issue. Players outside the council will see favoritism. I can see the forums now, "Why are the GMs spending time with them and not us?", "What are they really talking about?" "I bet they are giving them mounts and perm items!". Mistrust would run rampant, as it had before. There is no fair way to create a council, unless, it was a rotating seat (new people every week). This would be a logistical nightmare.
A second issue with a council is the tangling of information. If one person in that council were to misinterpret information and told others incorrect info, we would have a major rumor mil. The open channels would turn into a he said/she said shouting match.
Another issue with the council is that players may expect the GMs to speak everything they know. Sometimes we can not comment on something because it:
1) Would put a plan or idea into jeopardy.
2) We really do not know what is going on. As I have said, we are at the mercy of the developers. Sometimes they change their mind in mid flow. So if we tell you something that will happen and the developer changes their mind, we have to end up pushing the "will" to a "maybe" and change the date. Then we are seen as liars. (This is why we will try and never announce a release date for something).
It was a busted idea anyway, we were never allowed to share what little we were told with the community. It comes back to the communication issue. Generally as long as you let us know that you know that we know things are busted and need to be fixed, then the whining isn't as bad.
I for one would rather just see a "Hey, we know such and such is wrong, but we're working on it" than nothing at all. You guys are getting better about that. It's those times where people don't feel like anyone is listening that people get frustrated and leave.
Obviously not everything is bad here, there are plenty of old school players who are still here.
SawyerAshfire
03-31-2010, 10:08 PM
One major issue with having a council is the favoritism issue. Players outside the council will see favoritism. I can see the forums now, "Why are the GMs spending time with them and not us?", "What are they really talking about?" "I bet they are giving them mounts and perm items!". Mistrust would run rampant, as it had before. There is no fair way to create a council, unless, it was a rotating seat (new people every week). This would be a logistical nightmare.
Another issue with the council is that players may expect the GMs to speak everything they know. Sometimes we can not comment on something because it:
1) Would put a plan or idea into jeopardy.
2) We really do not know what is going on. As I have said, we are at the mercy of the developers. Sometimes they change their mind in mid flow. So if we tell you something that will happen and the developer changes their mind, we have to end up pushing the "will" to a "maybe" and change the date. Then we are seen as liars. (This is why we will try and never announce a release date for something).
I'm sorry but I can not agree with you for a few reasons. Firstly, there has been a council in the past made up of a variety of players many of which have played since the beginning of Closed Beta. This council was around for a while before it was pushed onto the back burner when GMs were swapping around and they got very busy with other things.
Secondly, when the council was re-established we then added in new people.
Thirdly, there was not favoritism going on, in fact many players were approaching council members and asking us to relay their questions and suggestions to the GMs during the meetings. I don't ever remember hearing about people suggesting we were getting premium items or special treatment.
Fourthly, we all as a group understood when we were told from the beginning that there was certain information that the GMs who were speaking with us were not allowed to tell us and we all understood and respected those guidlines never pressuring or begging for information or inside news on updates or new content. When we WERE told about tentative content we were told not to release that information since liek you said you all could have been seen as liars for not keeping promises of when new updates were gonna happen. I think Murdock himself can justify that as he was the last GM leader for the Solstice Council.
Finally, we never expected anything and never required special treatment, we were simply a group of people representing each class in the community in helping not only fix many of the issues pertaining to each class, but situations within the community that required attention or suggestions for future items/events, etc that we liked to see.
The bottom line is that for a while these council meetings functioned well, respectfully, and formally. I have the meeting notes to prove it. Its a fact that if participation is kept up and the GMs don't become too busy to meet with us, this is a process that WORKS!
GM_RoboPanda
03-31-2010, 10:10 PM
I appreciate the input and general props daft, along with the info about how the council was.
@SawyerAshfire
I would love to see those notes. Do you think you can send them via Private Message mail. Thank you.
momo79
03-31-2010, 10:20 PM
lol i will have to agree with sawyer on the council issue.... on marian there was nvr an issue of other players saying it was favortism. sadly most of the marian council is now gone as well... new openings for new players with more awesome feedback! lol the way i see it... the forums are not enough to fix communication issues between the GM team and the community. there is too much bitterness here. as i stated b4... newer players are not comfortable getting on here for various reasons. and i think sawyer pointed out how many feel the GMs are not approachable. the GM podium is a waste of time. everyone talking at once and spamming for items. so how else can the community reach out to the GMs? any ideas?
@ robo... i have all the notes from marian meetings if u would like those as well. i can send them tomorrow as im heading off to bed =)
kenny162007
03-31-2010, 10:21 PM
I have many of those notes from the council meeting as well.
And I'm proud to say one of my (simple) ideas finally came to pass:
Search Option in the Item Mall!
Yes, That was my idea ~bows~ XD
momo79
03-31-2010, 10:24 PM
I have many of those notes from the council meeting as well.
And I'm proud to say one of my (simple) ideas finally came to pass:
Search Option in the Item Mall!
Yes, That was my idea ~bows~ XD
lol i told u they listened in those meetings!!!!
LewCfurPrime
03-31-2010, 10:36 PM
It's really rare that a game like this can catch the attention of so many, and evoke such strong feelings from those people. I believe that to be a wonderfully rare thing. I have played Solstice for 2 years, and I keep coming back every day. I really don't care about the game itself, in as much as the problems with it. I really just enjoy the people that are playing, the GMs that are in-game, and the personal victories that come with levelling a character. To me, a good RPG has always had to have certain things to keep me interested: 1) has to have decent graphics^^, 2) has to have a story-line, 3) has to make me feel like playing it again...and again, and again.
I love the graphics, I love the replay-ability, the story-line....meh, could use a lot of work. I have found, since playing Solstice, that story-line is kinda up to us as a community. Where does the game go is equal to where we take the game. I believe with Solstice that the only true way to keep coming back is to make a constant effort to bring something new to the game myself. Wheteher that be a new friend, a good party, better gears and items...it's kind of "on us" at this point to make the game interesting.
I agree with the GMs about the whole content thing...not much they can do about it....and also not part of their job to develop the in-game content. Can you imagine how excited we are about new things in-game? Now imagine you're one of the GMs, a person who must really love the game to put up with so much flak from every aspect of every gamer out there. They are probably just as stoked, if not more, to be able to see the additions tp the community they love put into effect. Also imagine THEIR disappointment when something has a problem with it in-game. They want just as much for OUR game as we do....and they try their damnest to make it a beautiful place to play in.
I have done my share of complaining about things, but at the end of it all, I just move along, go level, go farm, and wait.....the waiting is the best part! There are so many opportunities for this game, and not many people realize it. All I ever hear is "I want this, I expect that, why doesn't this do this at this time when I want it to do THIS!!": It's pretty immature, but we are only human, after all. I think it's rather needless for people to make such a big deal about something that is being offered to them, but people are kinda selfish, and I don't really expect much else.
I would love to see mass amounts of new content, something I addressed in an old post about the future of the game...it didn't get much feedback, so I kinda stopped adding to it. There are soooo many things that can be done with the game, and I will just wait for it, whatever it happens to be. I really wish for things to be like they were the first 6 months that I played, but in reality, I'm having just as good a time now as I was then. And yeah, I know that things in the game aren't perfect, but to let it drag me down to the point where I argue and fret about it is kind of beneath me, as I think it should be beneath us all to let it affect us on a negative point.
I could pretty much go on forever about this, but.....ummm....it's not going to change much. I just hope other people will read this and have a little faith in themselves, if they can't have faith in the game. A positive community is one that listens to one another and tries to help everyone out. And even if there aren't many people that can have that mindset about it, the ones that do are what make this game a shining example of what can be accomplished by normal men and women when they put their minds to it.
Now, get off the forums and go play....\vv/>.<\vv/
kenny162007
03-31-2010, 10:40 PM
I'm not saying i made or implemented it.
I'm just saying I'm the one who brought it up on the council meeting we had on 12-17-09.
ARNOTA
03-31-2010, 10:53 PM
lol i will have to agree with sawyer on the council issue.... on marian there was nvr an issue of other players saying it was favortism. sadly most of the marian council is now gone as well... new openings for new players with more awesome feedback! lol the way i see it... the forums are not enough to fix communication issues between the GM team and the community. there is too much bitterness here. as i stated b4... newer players are not comfortable getting on here for various reasons. and i think sawyer pointed out how many feel the GMs are not approachable. the GM podium is a waste of time. everyone talking at once and spamming for items. so how else can the community reach out to the GMs? any ideas?
@ robo... i have all the notes from marian meetings if u would like those as well. i can send them tomorrow as im heading off to bed =)
yeah i have noticed this as well about the council ppl in marian and adeline leave i think a good step would be to redo the council thing again. I know this is kinda a pain as it takes a while for each one but, as most of the councils are quit'ed or banned i think this would be a good way to at least get them started again. Also maybe having regular council meetings would be nice say like 2 times a month or something like that. Also maybe adding a sticky thread in the suggestions section of the forums saying like suggestions for council to bring up and council meetings or something like that as people could post and then they could see how others felt about it and also respond to them immediately. just an idea!
swann0
03-31-2010, 10:55 PM
I have placed many stickies in the feedback (http://www.outspark.com/forums/showthread.php?t=245206) and suggestion (http://www.outspark.com/forums/showthread.php?t=245406)
Often times, my self, Bondo, Phibes, Murdock, and others, have said we will listen to player input and constructive criticism but often what we end up getting are mean, harsh, unruly general complaints, or requests which are too unrealistic (ex. free perm items or a "quick" programming fix. We as a publisher, are unable, by law in most cases, to alter any programing, no matter how "quick" a fix may be)
Robo, I understand that there must be a happy medium between publisher and developer, but if DnC is slacking on game content and bug fixes does OS not have contractual leverage at their disposal? I'm pretty new to this game,but apparently there has been no significant content added in some while. It just seems to me there must be deadlines given to DnC just like every person with a job must adhere to. As the middle man we expect OS to be our voice to these men behind the curtains tinkering with our toys.
Thank you for your time
techno-viking
04-01-2010, 01:47 AM
here's the main problem with the game: http://www.dogncow.co.kr/english/01company/overview.php & http://www.dogncow.co.kr/english/02games/xen_online.php
32 staff members to work on 3 versions of the game in 3 different languages.
basically they need more staff members.
comp4ssion
04-01-2010, 01:16 PM
dj78x and momo79 have hit the nail on the head.
We would love nothing more than to see at least major bugs in the game fixed, gone for good. The trouble lies in that the developer, DNC, is the only one that can change game content, add/alter/remove anything. OS can not change any code, create a program, or inter-fear with the programing of the game in any way. Not because OS does not have the resources, but because OS legally can not make changes. These bugs that have been ongoing have been addressed to the developer, and it is up to the developer to fix them. We are not passing the buck, we literally can not do any coding changes to anything.
Do you have any idea how long us players have been DYING to hear someone say this? To give us a very real and valid reason why many important things aren't getting done?
Thank you for finally bringing this to our attention. And on behalf of the tons and tons of players who haven't quit, I have this to say to you: Thank you for trying. Please, for everyone's love of the game, keep trying. And if DNC says "no", just try harder. We know that you're human, prone to the occasional error and imperfection, and that you have your limits. By and large, no matter how angry we as players get at you sometimes, we accept that.
I'll admit that I've made a nasty reputation for myself with my rather scathing spins on the raw truth of Solstice matters, and for those of my actions that were indeed unwarranted (and only those actions), I apologize.
You have to understand that many of the players who scream and yell, who get a little nasty, who can't seem to ask for anything nicely to save their lives, and so on, are really just players who love the Solstice community. Many of these players, to some extent or another, feel not only ignored and patronized, but genuinely betrayed.....simply because there's no transparency. And nearly all players in this demographic see Solstice for what it could be (phenomenal) instead of what it is (a work-in-progress in dire need of some tender, loving care). An easy 98% of the flames come from people who see this and who want the same thing you want: for Solstice to become a better game.
The relationship between a GM and the game players is exactly that: a relationship. Furthermore, when real money becomes involved, that relationship becomes a business relationship. And all money aside, every relationship of every kind needs good communication in order to develop and thrive into what the people in the relationship want it to be. The dollar of the angry player is every bit as green as the dollar of the patient player.
The need for you to put out your best efforts in everything you do isn't something you owe to your players/paying customers as a publishing company. It's something you owe to YOU as a human being. And now, at long last, we're finally seeing some changes and the results of some work, and even though no one seems willing to say "thank you", many are indeed grateful. Keep fighting the good fight, and even someone as disgruntled as myself might even come back someday.
Maxout
04-01-2010, 04:49 PM
ive been playing sots since closed beta, i took a half a year break came back go to 90 half quit, i check the forums everyday hoping to see something new. o look nothing, i know out spark is not responsible it is the developers. I am a true vet of solstice, i love this game i always will.i do understand the hassle it takes to program (I am in training programmer), but really up to a year or maybe more just to come with 5 little maps, i know we have to think a bout other things, but I have a few questions
1) y do the developers decide what goes into the game?
2) y do DnC give so little updates?
3) What r the developers doing?, are they even working on Sots content?
legendaryJ
04-01-2010, 10:50 PM
I am MAD TOO !! i cant even freaking LOG ON !!! CUS THE STUPID +O krap.....VERY VERY Fustrating....DOwnloaded SOS like 20 bagillion times... >....> ughhhh get things workingggggg
viperdemonz
04-02-2010, 04:47 AM
i am overall happy with patches since i started here a few minor gliches in last patch am sure it will get resolved soon and yes when erebus comes out will be there a lot myself love it so far cant wait to see whats new in cb2
himoses
04-02-2010, 08:40 AM
I was able to get SOTS to work by downloading an older version of the game from another site because it would not work with O+. The game was on my crappy older XP laptop that I use to shuffle stuff around. Game works fine now without O+. I wish OS could post a link to download without O+, however, I understand it if they have a contractual obligation to provide O+ as a bundled program with SOTS. It just kind of stinks for those who have older PCs/laptop or other problems with O+.
LewCfurPrime
04-02-2010, 09:11 AM
Just wanted to point out the new in game content as of maintenance on 3.31.10....nice to see things being added even as people are wondering why things aren't being added....all bugs/glitches/problems aside, this is nice to see^^....
Now, for the new maps...................\vv/>.<\vv/
Steel-H
04-02-2010, 09:11 AM
well, i see only a few ppl claiming for new content and fix, only you i think, so, they will never hear you. you waste your time. all the ppl are playing the game and enjoying the new feature, i know the events are cool, but it need to be rare to got more fun. bugs, glitches, hacks never ends on a video game, and they are working on it, they cant fix this on 24hrs -__-, and for the council, the gm said the reasons of why this ends, and it is true, and a counsil is useless, if we need to ear news about the game, we can go to the web page, and if we need to ask for something we can go to the forums.
maybe you think the game break down because your community is quiting, but, there are lots of ppl playing and new players start the game everyday, the game will continue.
momo79
04-02-2010, 09:37 AM
lol too funny.... the council didnt stop for that reason at all. the council was formed a long time ago and we had regular meetings which came to a halt because new GMs were being trained and because the whole GM team got caught up in working on new content. the meetings were actually pretty productive. and we didnt hold them so we could get news on the game as GMs cant give us that info.... we held them to discuss gaming issues and provide player feedback =) anyways, off to work i go!! have fun everyone <3
Steel-H
04-02-2010, 09:51 AM
the meetings were actually pretty productive. and we didnt hold them so we "could" get news on the game as GMs cant give us that info.... we held them to discuss gaming issues and provide player "feedback"
maybe the council was created to show some interaction of player - gm, and that news was given to the council to show a "use" of them, but, a lot of players can edit that and distribute wrong info, a chaos. and there are a section on the forums called feedback.. so.. useless..
requiemofdecember
04-02-2010, 05:48 PM
I personally love seeing this thread - I dunno know about all of you but I agree with the majority of the comments in this thread. I've been with Solstice since the fall of 2008 and I have met some great people in game, and I can say that's what I love. Everyone in this community was super nice to me - and it's sad to see half of the players I leveled with up to this point gone. My fiance is a world of warcraft junkie and he played SoTS up until level 41 and then quit because he "Hated all the flaws in the game" and the main one being that the storyline was never really extended beyond what is posted on the main website - and despite all the problems I've had with this game he doesn't even know why I play anymore but it's because the new GM's reignited my hope in this game - The GM's are so much more active now and it's a positive change and I'm hoping the community I grew with in this game soon returns because even though this game has It's flaws - the Community makes this game so worth it because I've never met better people in any MMO - and I've played a couple.