View Full Version : having troubles
steelrsrckk
04-05-2010, 09:56 AM
have a level 30 warrior never had robsbefore but for some reason now i cant log into the first server with him sorta sucks went thru all tha work to level up etc etc and now cant log in just takes 4 ever then says disconnected from server my girlfriend has no prob logging in but its a diferent server she connects to:mad:o this sucks
hamsterfest
04-05-2010, 10:29 AM
You can try to see if anything relevant is posted here: http://outspark.com/forums/showthread.php?t=72532
OR
Go send a ticket to the CSR: https://login.outspark.com/?redirect=http://login.outspark.com/rightnowcrm/login.php
GM_WeaponX
04-05-2010, 10:37 AM
Yes, our CS team can help you with this issue. In the meantime, we can reset your character to Roumen, as this may resolve it. What is your character name and server?
steelrsrckk
04-05-2010, 11:28 AM
that would be awesome i hope so much this prob can be fixed
steelrsrckk is my charcters name
Cypion is the server i am on
QuestingBeasts is my guild
Currently in Forest Mist have no prob going back to Roumen
please help thanks so much
steelrsrckk
04-05-2010, 11:47 AM
bump.........................
GM_WeaponX
04-05-2010, 12:06 PM
Is steelrsrckk, the character you are having issues logging in with? I checked and he is not the level 30 warrior you originally mentioned.
steelrsrckk
04-05-2010, 01:15 PM
yea he is level 28 i believe
steelrsrckk
04-05-2010, 02:01 PM
yea i just checked same prob still cant log in into that server can log into the others but not cypion
GM_WeaponX
04-05-2010, 02:13 PM
I have just reset your character to Roumen. You should now be able to log-in, however if you still encounter issues, then you will have to get further assistance from our CS team, thanks.
steelrsrckk
04-05-2010, 02:15 PM
thank you will try it out now
GM_WeaponX
04-05-2010, 02:56 PM
^^ Pls let me know if it worked.