View Full Version : Game Wont Work
amc978
12-06-2007, 03:06 PM
well i finished downloading the game and i entered my email and password and than a box pops up and says
"There was a problem logging you in.
Please Check that your Email and Password are correct.
(Unauthorized: 401)
did anyone else have this problem. Please someone help me i really want to play this game
Wadagon
12-06-2007, 03:11 PM
well i finished downloading the game and i entered my email and password and than a box pops up and says
"There was a problem logging you in.
Please Check that your Email and Password are correct.
(Unauthorized: 401)
did anyone else have this problem. Please someone help me i really want to play this game
Its been posted somany times now quite a few people got the same... find its posts.
haseo-the-pker
12-06-2007, 05:04 PM
umm i dont hav same prob, instead, i enter in email and pass then when it get to screen, it says checking 4 updates then SoS closes help?:confused:
Veledia
12-06-2007, 05:08 PM
Everyone is having the same issue. Just be patient.
Cougar17
12-06-2007, 05:08 PM
i got the same thing and if you notice the launcher does say OB coming soon which means there's probably a delay somewhere because it's takiong them longer than expected.
rikku25869
12-06-2007, 05:09 PM
no its just that the serveer is being checked again
Cougar17
12-06-2007, 05:10 PM
yeah i know i just read it but thx for your comment anyway
TheCretz
12-06-2007, 05:41 PM
The 401 error means that your SparkID and password combination were incorrect. If you believe that you are inputting your correct information and yet you are still unable to log in, I would like to let you know that you can reset your password by following these steps:
1. Go to http://www.outspark.com/user/password
2. Type in either your Username (for the account) or your email address
3. You will receive an email in you inbox that will instruct you further
I hope this resolves your issue, if you have any other issues or would like to ask another specific question, please email us at support@outspark.com and we will be able to assist you further.
NOTE: There are many users who are encountering this issue and we are well aware of the situation. There may be more going on and we are still troubleshooting on our end to best understand how to resolve it. Please bear with us until we make an official announcement. Thank you.
CSR_Cretz