It doesnt let me log in...

[Vampire_Girl2]

:confused: I down loaded it and all that but when the log in screen pops up and I type in my info in it doesnt let me login and sometimes it does let me but when I get to the character page I click make a character and the screen goes away.... why?

[TheCretz]

Based on your avatar, I'm guessing that you are referring to Secret of the Solstice. I believe your game client may have been corrupted during either the download or the while installing. Also, if you are using a the original Closed BETA game client, you may have problems logging in. You will most likely need to reinstall the client in order to make your game work properly. Here are the instructions below:

1. Click Start
2. Go to Settings (If using Classic Start Menu)
3. Click Control Panel
4. Double Click the “Add or Remove Programs” icon
5. Scroll down the list until you find “Secret of the Solstice”
6. Click “Change/Remove”


Once you have finished uninstalling the Secret of the Solstice game client, you will need to re-download it. The instructions can be found at the following website:


http://www.outspark.com/solstice/downloads/game-client

Thank you for your patience in the matter and I hope this resolves your issue. If not, please feel free to contact us by sending an email to support@outspark.com with details regarding your specific issue and your computer specs attached. Thank you once again!


CSR_Cretz

[Vampire_Girl2]

Im talking about Fiesta. Yes, I do play SOS.

[TheCretz]

Have you tried to reinstall the Fiesta Game Client? The directions would be the same, the only change would be in step 5, look for Fiesta, and then proceed to

http://www.outspark.com/fiesta/installation to reinstall. I hope this resolves your issue!

CSR_Cretz