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View Full Version : The solution to the "I was invited as a CB2 tester, but now I can't play" problem


Ravyne
07-25-2007, 05:29 PM
Ok, first thing's first, you have to have the email that looks like this:


<font face="Courier New">Congratulations!



Get ready to slay evil monsters, find awesome treasure, and make lots of new friends online for endless FREE fun!* You've been selected to participate in the second Fiesta Closed Beta beginning 3:00 PM Pacific Daylight Time (GMT -0700), Wednesday, July 25!



During our second beta test of Fiesta, we will be launching the brand new Fiesta Store, featuring premium items designed to give your character a bit of pep in her step! In it, we'll be offering many kinds of items: potions, critters to ride, costumes, and mini-houses, to name a few. We'll even give you free Beta Test SparkCash to test it out!



Early next week, we will send you additional information how to download and install a brand new Fiesta client. We will also provide you with a link to our online tutorial to help you get started.



Finally, as a tester, you will receive access to our exclusive Closed Beta Forum, where you will be able to exchange ideas with other members and our Game Masters, and even find a guild full of other Fiesta fans! You will also be able to report bugs, chat about the Closed Beta, and provide us with valuable feedback. We're always happy to hear from our members.



Again, thank you for registering for our Closed Beta, and welcome to the team!



Sincerely,

--The Outspark Team



P.S. If you can't wait to play, you're not alone! Visit our newly redesigned forums for informative announcements from our Game Masters, and see what others are saying about Fiesta! You will find them at </font><font face="Courier New">http://www.outspark.com/forums</font> (javascript:ol('http://www.outspark.com/forums');)<font face="Courier New">.</font>


Then you should wait for the second email that looks like this:


<table border="0" cellspacing="8" cellpadding="0" width="100%" align="center">
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<td>The second phase of the Fiesta Closed Beta will begin today, July 25, at 3:00 PM Pacific Daylight Time (GMT -0700).



When you are ready to download Fiesta, simply visit outspark.com , log-in, and click the &quot;Download Now&quot; button on the left side of the page. (You will be prompted to log-in if you haven't already.) After you've clicked the button, the installer should begin downloading immediately!



This installer will install the Outspark Launcher, Fiesta, and a separate downloading application called &quot;BitTorrent DNA&quot;. Outspark downloads will never include adware or spyware: none of our software collects or transmits any undisclosed information about you or your computer.



Please be aware that all files installed by this download are required for Outspark software to work properly.



To get going, double-click the &quot;Outspark Launcher&quot; icon on your Desktop. If you have an existing version of Fiesta, you will be directed to uninstall the old version by the installer. There may be pauses during the installation process. It is very important that you let the installation process complete without interruption.



If you experience any difficulty with your installation, please visit http://outspark.com/help (javascript:ol('http://outspark.com/help');) for assistance.



We can't wait to see you in Fiesta!



--The Outspark Team </td>
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I just got my second one a few minutes ago. Before I got it, I couldn't even see the closed beta forums.


After you get this second email, log out of the forums and log back in.


Apparently, Outspark doesn't add you to the CB2 Testers officially until after you get the second email. You should be able to see the Closed Beta part of the forums now. Hopefully that will also get you into the game. I haven't finished downloading it yet so I'm not sure.

tsgerin
07-25-2007, 05:41 PM
Good informative post. I agree with everything as I just received my second email and can now see the Closed Beta section as well. Haven't checked in game either yet, so not sure if our logins have been finalized.

AuraofChaos
07-25-2007, 05:46 PM
well i got the 2nt email loged out and back in i can see the closed beta forum but theres no posts there so i go to make a new thread and it saids you dont have permishion even tho i have both emails so now what?

Ravyne
07-25-2007, 05:49 PM
Awesome. I'm glad that you can at least get that far now, tsgerin. Maybe I'll see ya around*Fiesta sometime.*


I posted in the technical support section the same Post as well, if you wanted to check back there on the other replies. Figure it would help those that only visit one section. And wouldn't it be nice if this post got Stickied? Ah, nice to dream, I guess, lol.

tsgerin
07-25-2007, 05:56 PM
It'd be nice if it got stickied. Getting pretty fed up with the same posts with slightly different topic names getting thrown up all over the message boards. Would help to stem the flow a bit, heh.

Ravyne
07-25-2007, 06:00 PM
Ah, AuraofChaos, I haven't actually gone in there yet. Perhaps the only one that can post in there are the*GM's or maybe since its just started up, they haven't been able to properly activate that part of it yet. The only thing I can say is be patient. It seems like patience is paying off for the other part of the issue.

Now, one question for you though, have you been able to connect to the game itself? As*I have not yet finished my download, I haven't been able to check that part yet.

AuraofChaos
07-25-2007, 06:05 PM
i am at work and on an apple so i have to wait till i get off work in an hour before i can even begin to start the download

Ravyne
07-25-2007, 06:13 PM
Ah, sorry to hear that. At least you only have an hour of work left tho, then your download time and then hopefully play, play, play :D

Hmmm.... maybe if there's anyone at your house you could have them start it up? Just a thought to help you get a head start. Anyway, good luck and I hope you have fun when you can get on. Also, I tried to post in the CB forum too, and it did the same to me... I checked after you had mentioned it just to be sure.

AuraofChaos
07-25-2007, 06:17 PM
sadly i live by myself so i cant have anyone head start it





odd funfact:


the second email i recived 2 of them one at 4:03 and anther at 4:27 there exacly the saim with the exeption of when i got them

Ravyne
07-25-2007, 06:24 PM
Lol, maybe that means they want you twice as bad? LOL

Well, with as many people as they send it to, they will be bound to screw up once in a while.... But I really don't understand why they don't just mass mail them... Or if they are afraid of server clog, mass mail them in batches. That would make so much more sense, lol.

aya20
07-25-2007, 07:24 PM
about what time should a person recive the e-mail? it is 9:22 P.M. here (-5:00) and still not even the 1st one. about a day or two? alredy dl-ed the game.


Thanks ahead of time and sry

AuraofChaos
07-25-2007, 07:27 PM
if you didnt get the first one you wont get the second one till you get the first one,you first emails are sent out in batches you have to wait for the next batch no clue when that is

Ravyne
07-25-2007, 07:58 PM
Aya20- If you didn't receive the first one already then you were not accepted as a CB2 Tester and you won't receive the second one. You'll have to wait till they decide to pull more players in or untill they have the open beta. Check back though because they said they may pull more in at a later date. And keep an eye on*your email just in case. Oh, and they don't have a set time it appears, because it seems they aren't massmailing them. Imagine having to send 1000 emails all seperately...


AuraofChaos- I was able to get in the game and play. Its cute and definetly worth the wait. At least that's my opinion.

Ravyne
07-25-2007, 08:09 PM
Yep, it worked for me. Just make sure you install all the options or it won't work. Probably why so many people are having problems with XTrap, though they don't listen to me... The only reason I'm not playing now is because I remebered I said I'd update if I could get in.

Good luck and have fun!

SilverNight
07-25-2007, 08:12 PM
Well... I've gotten the first e-mail, but not the second - What's that all about? It's already 10pm here.