View Full Version : Cant access old account
nomadadrift
01-29-2008, 11:00 PM
I created an account and was in Closed Beta 2. When open beta came out i stopped playing it. I want to play it again, but i forgot my password for my old account.
When i go to forgot my password, I tell them my email and i hit send. It says the email was sent out, but when i checkj my email nothing is there from outspark. Anyone know what to do?
davisf18
01-31-2008, 06:30 AM
I created an account and was in Closed Beta 2. When open beta came out i stopped playing it. I want to play it again, but i forgot my password for my old account.
When i go to forgot my password, I tell them my email and i hit send. It says the email was sent out, but when i checkj my email nothing is there from outspark. Anyone know what to do?
possibly it has been deleted from failed usage? im not sure
Jhanniss
01-31-2008, 06:48 AM
I created an account and was in Closed Beta 2. When open beta came out i stopped playing it. I want to play it again, but i forgot my password for my old account.
When i go to forgot my password, I tell them my email and i hit send. It says the email was sent out, but when i checkj my email nothing is there from outspark. Anyone know what to do?
I would try contacting support@outspark.com and give as much detail as you can in regards to your situation there.
If you receive no response you can also submit a ticket for customer support.
To submit a ticket you should click on "help" on the upper right of your web page here, then fill in "FAQ" in the search line and click search. After that click on the contacting Outspark for support link. And near the bottom of that paragraph should be a "Submit a Ticket" in black.
After that just fill in the blanks as best you can and go from there.
davisf18
01-31-2008, 06:50 AM
I would try contacting support@outspark.com and give as much detail as you can in regards to your situation there.
If you receive no response you can also submit a ticket for customer support.
To submit a ticket you should click on "help" on the upper right of your web page here, then fill in "FAQ" in the search line and click search. After that click on the contacting Outspark for support link. And near the bottom of that paragraph should be a "Submit a Ticket" in black.
After that just fill in the blanks as best you can and go from there.
or that XD ^^^ what they said