runtime error

[johnyhill]

Ok this is the story DL'ed the game got the ncis error shut down firewall and virus protection redwnloaded game worked for 10 or 15 minutes a box flashed on the screen to quick to catch what it said and my whole system rebooted when I try to launch I get

<p class="MsoNormal">
<font face="Times New Roman" size="3">C:\Program Files\Outspark\Launcher\outspark.exe* This application has requested the Runtime Error** runtime to terminate it in a unusual way. Please contact support team.</font>

<p class="MsoNormal">
&#160;

<font face="Times New Roman" size="3">I managed to get around this and it let me put in my username and password but when I hit play it says </font><font face="Times New Roman" size="3">
<p class="MsoNormal">
Fiesta online is not correctly installed and cannot be launched (Fiesta bin does not exist at \fiesta.bin)

<p class="MsoNormal">
&#160;

<p class="MsoNormal">
So I tried to uninstall but my computer could not access or could not find it to uninstall so I DL again anyways when I try to install it tries to uninstall the old still cant find it but it installs the new anyways. Installs fine game works for 10-15 minutes ....well.... just start reading from line 2 again. What do I do? :(

<p class="MsoNormal">
windows xp pro

<p class="MsoNormal">
1.5 gb of ram

<p class="MsoNormal">
10 gb free harddrive

<p class="MsoNormal">
virus scan is McAfee V8.0i

</font>
<div>

[johnyhill]

Oh and by the way I was in CB1 and had no problems playing

[johnyhill]

Bump

[Kaption]

To uninstall the game go to...


1. click on start


2. click on Control Panel


3. Go to Add or Remove Programs


4. Now you should have a lot of programs here...


5. Look for BitTorent DNA and Outspark Launcher and uninstall them. Makre sure all the files about outspark is removed.


6. Restart computer, and re-install Outspark.


&amp;#160;


Now If that guide doesn't work above..


We have no choice to do a System Restore.


If you do not know how to System Restore PM me and I'll be glad to help =]

[johnyhill]

Thanks for the help Kaption you gave me an idea and I got it uninstalled. And I'm DLing again (for the fourth time) But I imagine all the same stuff is going to happen again:( I'm going to give up after this try. unless someone has an idea whats wrong.

[johnyhill]

well that was my fourth time installing and it's all the same soooo... I guess I'm screwed. :( thats to bad because I liked this game. If any one has an idea let me know I will still be on the forums everyday. Thanks. :D

[johnyhill]

I'm going to bump this topic everyday untill the end of CB2.....or untill a gm ask's me to stop.....or they just delete it.......or I die of boredom wichever comes first. :D

[johnyhill]

Ok can some one atleast try and help me get the game off my comp. plz. When I try to remove useing ,add/remove programs, it tells me &amp;quot;the feature you are trying to use is on a network resource that is unavailable&amp;quot; so I*went into program files and hit the Uninstall.exe. and it*said that it uninstalled the outspark launcher but when I go to add/remove programs it's still there useing 13.33MB


thank you for the help if you choose to reply but I have to go to work now so I wont be able to act on your advice untill tonight.**

[Sou_Sou]

well...i am having problems too...and i got an idea that could help us both.....but i am not desprite nor brave enough to do this YET.....but when your computer goes to the very first screen it should say to go to system recovery press f = 10...or something like that...go there and reformat it....the bad thing about this is that when you do this....it deleats every thing that you have manully downloaded...so you have to re-download just about EVERYTHING.....idk...i might do it.....

[johnyhill]

I dont understand a lot about computers so I'm not brave enough to do this as I dont know how much would be deleted and if I would be able to put everything back on myself.

[johnyhill]

Hey I know a good way to fix this, I'll just*hit*my computer with this sledgehammer and......

[Sou_Sou]

no no no....dont do that....I fixed the problem....i formated it and it fixed the problem...but that is a little drastic.....so for now just sit tight i know that the Technical Support team is working hard on this problem right now...and i am sure they can some up with a solution.But for now...i might be able to help you a bit...just answer the following questions best you can.


1. Did you download the new installer/launcher?


2. Were you a CBT1 tester?


3. Are you able to launch/play the game?


4. Brief Description of the problem - Lagging you say? Do you get kicked out, any errors or such?


5. Name of any anti-virus software and type of firewall you may have

(ex: &amp;quot;I have MacAfee and I run ZoneAlarm too&amp;quot; or &amp;quot;AVG Anti-virus and I

have Windows firewall activated&amp;quot;)


6. Please run DxDiag (Start&amp;gt;Run&amp;gt;dxdiag&amp;gt;OK...check System,

Display and Sound tabs for the following, and post it back here:


Operating System (Exact version, also is it an English Language version or something else?)


Processor


Memory


Page File


DirectX version (needs to be 9.0c!)


Display Device Name


Approx. Total Memory


Display Device Driver Version (ex: 6.14.xxxx.xxxx)


Sound Device Name


Sound Device Driver Version (ex: 5.10.xxxx.xxxx)

[johnyhill]

&lt;p class=&quot;MsoNormal&quot;&gt;
windows xp pro

&lt;p class=&quot;MsoNormal&quot;&gt;
1.5 gb of ram

&lt;p class=&quot;MsoNormal&quot;&gt;
10 gb free harddrive

&lt;p class=&quot;MsoNormal&quot;&gt;
virus scan is McAfee V8.0i

&lt;p class=&quot;MsoNormal&quot;&gt;
processor: AMD Athlon(TM)Processor, MMX,*3DNow, ~2.0ghz

&lt;p class=&quot;MsoNormal&quot;&gt;
Page file: 647mb used 2786 available

&lt;p class=&quot;MsoNormal&quot;&gt;
DirectX 9.0c

&lt;p class=&quot;MsoNormal&quot;&gt;
display device name: Radeon 9800 pro

&lt;p class=&quot;MsoNormal&quot;&gt;
Approx. total memory:256.0 mb

&lt;p class=&quot;MsoNormal&quot;&gt;
Sound device name: SB Audigy Audio [ff80]

&lt;p class=&quot;MsoNormal&quot;&gt;
As for the discription of my problem it is above. :p

[Sou_Sou]

Ok....well something that jumps out at me right away is your total memory....witch if your using any type of windows should be at least 512 mb.....but i dont think thats the problem...

[johnyhill]

Just want to say thanks for trying to help Sou_Sou

[Sou_Sou]

Yea its no problem...i love helping ppl....but...for now i will try to think of anything that could help you....

[johnyhill]

Well I got nuthin better to do so I'm going to try for the fifth time Lol

[brien]

heya johnyhill, lemme see if i can get one of the launcher engineers in here to help you try to remove every last byte of the old launcher/installer from CBT1. hopefully, if we can get rid of that manually, you'll be able to install the new launcher and be happily back in Fiesta in no time.


--brien.

[johnyhill]

Yah! Awesome! If you could do that it would make me very happy :D

[johnyhill]

I would love any suggestions but just to warn you I wont be on again untill after work

[Mike-hibbs]

if you know what you are doing you can open up your regedit program taht windows has after you manula delete every part of the program. If you can read it you can take out the part about CBT1 and CBT2. I do not persoanl mess with it, cause its too ahrd to understand it all, but its the other last resort before a total reformat.





If you do not know computers well its not something to try. Yet if you can get a friend that does know that wellenough to drop by its only a few minutes to make the changes. best of luck

[johnyhill]

Unfortunetly I dont know anyone who is good with computers :( (not anyone within 5hrs drive)

[Mike-hibbs]

well sorry to hear that. don't know what to tell you man. If you got a burner, burn off as much of the stuff you got that is important and then just format. OTher then that I'm out of ideas

[johnyhill]

Ok well thanks for trying! :D

[Mike-hibbs]

np.


With some luck you get it fixed soon

[johnyhill]

.

[johnyhill]

Hi all! still lookin for help :D*

[Cursed.Star]

I am haveing runtime errors too but just a bit different....

[johnyhill]

have you made a topic describing the error? If you haven't you should. Make sure to put up all your info.

[Cursed.Star]

i did i they tryed helping me but i found the problem

[CatsClaw]

@ johnyhill - So, you are still experiencing the same &amp;quot;Play for 10-15 minutes, then you get:


C:\Program Files\Outspark\Launcher\outspark.exe This application has requested the Runtime Error runtime to terminate it in a unusual way. Please contact support team&amp;quot; problem?


If so post back, we'll get this sorted out or at least try a few more things to get you playing &amp;quot;normally&amp;quot;.

[johnyhill]

YEAH!! Sixth times the charm. I redownloaded (only the sixth time) and it seems to be working good :D Dont know whats different this time I did everything the same. But antways I just wanted to say thankyou to all who helped me out in my struggles. :)

[Paladine99]

Try going into the file and launch it from there, it worked for me. I was in there looking for a notepad to edit or something but just tried it so now im able to get the updates. Yay