wont load after loggin in

[Vulture]

hi.


i try to login and when i do, i get to the screen with the fireworks and stuff. and then after about 10 seconds, my screen goes black, frozen, and my computer wont turn off unless i unplug it. heres my system


 


 


*Microsoft Windows Xp


Professional


Version 2002


service pack 2


 


Intel(R) Core(TM)2 CPU


6300 @ 1.86 GHz


1.86 GHz, 2.00 GB of RAM


Physical Adress Extension


 


 


 


1. Did you download the new installer/launcher?


ya


2. Were you a CBT1 tester?


no


3. Are you able to launch/play the game?


no


4. Brief Description of crash or disconnect (ex: "Game froze while I was ____, character stayed on screen, had to CTRL-ALT-DEL and shut down Fiesta Not Responding" ...or "I was playing for about an hour and a half, game disconnected without an error and I was kicked out to Windows Desktop") - Please include the full text or a screenshot of any error message you receive.


above


5. Name of any anti-virus software and type of firewall you may have (ex: "I have MacAfee and I run ZoneAlarm too" or "AVG Anti-virus and I have Windows firewall activated")


Norton Antivirus

[Vulture]

can some1 plz answer me

[Vulture]

some1.....help?

[CatsClaw]

Could you post your Dxdiag information too, please?


DxDiag (Start>Run>dxdiag>OK...check System, Display and Sound tabs for:


Operating System (Exact version, also is it an English Language version or something else?)


Processor


Memory


Page File


DirectX version (needs to be 9.0c!)


Display Device Name


Approx. Total Memory


Display Device Driver Version (ex: 6.14.xxxx.xxxx)


Sound Device Name


Sound Device Driver Version (ex: 5.10.xxxx.xxxx)

[Vulture]

Operating System (Exact version, also is it an English Language version or something else?)


<font color="#ff0000">Microsoft Windows XP Professional (5.1, Build 2600)</font>


<font color="#ff0000">English</font>


Processor


<font color="#ff0000">Intel(R) Core(TM)2 CPU****** 6300 @ 1.86 GHz </font>


Memory


<font color="#ff0000">2046 MB of RAM</font>


Page File


<font color="#ff0000">429*MB used, 3508 MB availible</font>


DirectX version (needs to be 9.0c!)


<font color="#ff0000">DirectX 9.0c</font>


Display Device Name


<font color="#ff0000">Radeon X1300 Series</font>


Approx. Total Memory


<font color="#ff0000">256.0 MB</font>


Display Device Driver Version (ex: 6.14.xxxx.xxxx)


<font color="#ff0000">6.14.0010.6652 (english)</font>


Sound Device Name


<font color="#ff0000">SB X-Fi Audio [CCE0]</font>


Sound Device Driver Version (ex: 5.10.xxxx.xxxx)


<font color="#ff0000">5.12.0001.1144</font>*


 


 


finally...ty for helping!

[CatsClaw]

This sounds like a display related issue. Try either: Making sure your ATI Catalyst contols are set for "basic settings", like Anti-Alaising set for Application Controlled, that kind of thing.


Altnernately, ATI did release new Catalyst driver about 2 weeks ago, that fix numereous issues in many games. It is generally a good idea to run the latest avaialble official drivers for your video device, so unless you have done so recently, try downloading/installing the latest drivers for the Radeon X1300 from ATI's web site. Be sure to follow their installation instructions, which ususally include removing the driver you have right now before isntalling the new one.


Please let us know how it goes.

[Vulture]

you mean like switch "Plug and Play Monitor on RadeonX1300 Series" to "(Default Monitor) on Radeonx1300 Series Secondary"


cause if you dont, i've lost you. im not the best with computers

[Quing]

I have the same problem. And I am also not too great with changing my computer's settings, eheh.


Any way you could give us simple instructions on how to fix this problem?

[mikeydo]

where can I find my ATI controls?

[Vulture]

bump

[Vulture]

bump ("http://img263.imageshack.us/my.php?image=fighthv8.gif")

[Vulture]

bump

[Quing]

It's possible that the GM's don't know how to fix this, because I've seen at least four people (not including me) that have had this problem, and have no had a response yet.

[Vulture]

idk..but i do have an update! ive gotten as far as deciding what gender my character will be, but then it shuts down :(


 


im downloading something now..that might fix the problem

[Vulture]

update!!!!!!


*I got as far as naming my character, but then the screen went black! even after i downloaded and installed the thing the gm said to

[CatsClaw]

@ Vulture - No, not the Plug and Play monitor driver, that is fine...I am referring to the video driver software that runs your ATI Radeon X1300 video card.


Updating drivers is a reality of owning a computer, and should usually be done on a regular basis, especially on a system on which many new games are being played. ATI updated their drivers for the Radeons about 2 weeks ago, and if you check the release notes, it fixes many problems with lost of other games. This is normal, which is why it is important to check for new drivers now and then, especially if you are having problems with a game.


Based on your description of the problem (game tries to start, gets a black screen, crashes) my first suggestion is to update the software for the video card. The problem sounds as if it may be related to the game and your videocard not communicating properly.


You can download the current version of that software from ATI's web site ("http://ati.amd.com/index.html") ...go to Drivers and Software>Download a driver...put in your information (Win XP Pro>Radeon>X1300 series) and hit "go", which will take you to the driver download page. You should update to the current "Catalyst" driver version 7.7.


Download the driver and pu tit on your desktop. Before installling it, it is very important that you Read and Follow ATI'S Installation Instructions ("http://support.ati.com/ics/support/default.asp?deptID=894&task=knowledge&ques tionID=20870")


After you sucessfully update the driver, make sure all other programs are shut off (CTRL-ALT-DEL to see Task Manager>Applications Tab...End Task on anything you see) and then try Fiesta again.


Let us know how it goes!

[Vulture]

i ("http://img263.imageshack.us/my.php?image=fighthv8.gif") am attempting this and will edit post with the results. thanks once again

[Vulture]

well im not sure if that worked, cause now i have another problem.