Hellp Me Please....:(

[Champoco]

when i finished downloading the game secret of the solstice.
and when i started opening the game. i can't see the character that i'm making and when i select the character to enter into the gameworld the whole background is white and the only thing that i can see is all the players and the rest is white. Help me please, i don't know what to do...:(

[ToxicLullaby]

Are you running Windows Vista?

If not, what OS and service pack(if any) are you using.
It would also help if you could post your system specifications.

[Champoco]

yup im using vista

[Champoco]

manufacturer: Neo manufacturing services inc.
model: Neo Empriva 572SVBx
rating: Windows Experience Index
processor: GenuineIntel(R) CPU
Memory RAM: 893 MB
System type: 32-bit OS

that's all i've seen.

[ToxicLullaby]

64bit or 32bit Vista, also what's your graphics card/GPU?