Sparks store broke

[Dark_Knight99]

Please do not buy anything til they fix the problem As soon as you make a purchase it kicks you to the fiesta store and your items are in cyberspace til its fixed.

[thrakx]

hmm. I disagree. I continue to have NO problems whatsoever purchasing or moving items to my cart, and back to inventory. You guys are having a bad time :\

[GM_rider]

Hello,

I have just checked the Solstice Store multiple times through the website and in game and there is no issue. If you have not recieved your items please contact support@outspark.com.

[Dark_Knight99]

Well being that i was not the only one who had the problem I am not sure rider. As soon as you made a purchase it sent u to fiesta sparks store and i am pretty sure i wasn't looking to purchase any japanese packs :/. I sent an email to support@outspark.com. Will wait and see what happens.

[Teiji25]

I also don't have any problems. I bought a Break Leveling Kit yesterday from the website and successfully took it out of the cart. Everything is fine to me.

[poochyenarulez]

about 5 days ago there was almost nothing in the solstice store but its all back now

[Dark_Knight99]

Here is also proof that something was wrong this am. This is from support:

Dear White Knight,

I have checked on your account Dark_Knight99 and there appears to be the following unused items in your inventory. Here is a copy of the information queries from our database:

Unused Items for Realm fiesta
Item Name: Exp Boost Book 100%
oskItemID: 842
inGameItemID: 347Item Name: Exp Boost Book 100%
oskItemID: 842
inGameItemID: 347Item Name: Exp Boost Book 100%
oskItemID: 842
inGameItemID: 347

Sometimes the item may not show right away. It may take up to 24 hours before they appear. Thank you for your patience in the matter.


I am not only person to have problem. Ign Stephiee did as well.

[poochyenarulez]

you might need to screenshot everything so we can see what is happening

[Dark_Knight99]

I am pleased to say support found the problem and transferred my stuff. Also a big thanks to SKiNG for all you help.


Dear White Knight,

Thank you contacting Outspark.com Support.

I have great news! We have transfered the items to Secret of the Solstice. Please login to Outspark.com and check for your items. If you have any further issues. Please feel free to contact us again.

[NeoQueenElyse]

I am having the same problem Dark_Knight99. I will e-mail the Outspark Support. Lol I had died and tried to buy a Jureah Pendant which I kinda needed >.> Luckily someone came by and revived me. It worked for me earlier today so I don't understand why it did it spontaneously... Weird! I also bought a lucky ball... So yeah, I'll email the email rider mentioned.

[Zelos12]

it worked perfectly fine and normal for me ..like 3 hours ago...then i tried buying something again and was directed to the fiesta store after i purchased and the item did not show in my inventory.